Davemanagementxp
- 1. David Sickelsmith Myrtle Beach, South Carolina• 843.443.7941•davesickelsmith@yahoo.com SALES PROMOTIONS AND MANAGEMENT Seasoned general sales manager with over 30 years’ experience in positions of increasing responsibilities in major sales and development of various products, projects, and promotions for companies and entertainers throughout the United States. Managed the necessary personnel to support, perform, and complete each event. This group, depending on the event or promotion, could be a few to hundreds of personnel to achieve success. Motivational speaker and trainer for assorted sales presentations and product knowledge training. Responsible to orchestrate training courses, seminars, career briefings, and effectively reinforce office moral, production and company core values. Manage, interview, train and develop necessary personnel for new product, and promotions. Proven ability to drive target breaking results, and develop successful new consultants. Executing successful and various methods of sales technique. Develop, oversee and initiate programs regarding advertising and promotion of area businesses through restaurant placemats, catalogs, magazines, that are distributed throughout the Tri-state area. Executive Promoter of a yearly national poker tournament which resulted in several lucky players winning an all-expense paid trip to Las Vegas to play in the 2010 World Series of Poker. Managed advertising sales lists consisting of both nationwide inside sales accounts and outside sales accounts. Professional Clients Capital Resorts o Front line vacation ownership sales. o Leading customers on property tours. o Conduct presentation to Guests about the points program and explained the benefits of vacation ownership to the guest and their families. o Close 1 out of 4 guests with purchase price of $12,000- $65,000, within a 90 minute presentation. Startek Health o Direct members to proper agencies and departments to aid in their claim. o Accept payment for professional and hospital services. o Familiar with medical and insurance terminology. o Build rapport, listen, clarify and manage conversational flow o Manage upset customers, conflicts and challenging situations o Deliver outstanding service, exceed expectations and build long-term loyalty o Work in teams and in a self-directed environment o Deliver world class customer service and build customer satisfaction and loyalty. o Provide effective and timely resolution of a range of customer inquiries. o Strive for one-call resolution of customer issues. o Complete ongoing training to stay abreast of product, service and policy changes. o Strike a positive and cooperative tone with both customers and coworkers. General Dynamics/Medicare Customer Service Representative for General Medicare, Part A, Part B, Durable Medical Equipment Specialist and Written Correspondent Claims Specialist o Direct beneficiaries to proper agencies and departments to aid in their claim. o Experienced in Medicare customer service with strong work history. o Familiar with medical and insurance terminology. o Exceptional understanding of customer service processes. o Well-developed interpersonal skills and ability to communicate with coworkers and beneficiaries about confidential medical records. o Good problem-solving skills.
- 2. David Sickelsmith Myrtle Beach, South Carolina• 843.443.7941•davesickelsmith@yahoo.com o Good communication skills, both verbal and written. o Ability to work efficiently under stressful conditions. o Well organized and attention to detail. o Positive attitude, high degree of accuracy, flexible and a team player. o Willingness to work and learn in a fast-paced environment. o Advanced to six different levels of responsibility within a year. o Assist beneficiaries with questions pertaining to Medicare claims filed on their accounts. Tim Short Motors/Sales Consultant o Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs. o Selling a minimum number of vehicles based on the goals and objectives defined by the sales manager. o Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. o Offering test drives to all prospects and following dealership procedure to obtain proper identification prior to test drive. o Keeping up to date with new products, features and accessories available, and translating their benefits to customers. Attending product and sales training courses. o Preparing sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands the vehicle's operating features, warranty and paperwork. o Introducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department. o Following up on all post delivery items including tag/title work, and any special requests to be sure that all customer expectations are met. o Maintaining a buyer follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Kentucky Auto Sales/Sales Consultant o Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs. o Selling a minimum number of vehicles based on the goals and objectives defined by the sales manager. o Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. o Offering test drives to all prospects and following dealership procedure to obtain proper identification prior to test drive. o Keeping up to date with new products, features and accessories available, and translating their benefits to customers. Attending product and sales training courses. o Preparing sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands the vehicle's operating features, warranty and paperwork. o Introducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department. o Following up on all post delivery items including tag/title work, and any special requests to be sure that all customer expectations are met. o Maintaining a buyer follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Discuss customers' needs and advise them on the most suitable vehicle. o Maintained 1st place sales every month during contract. o Trained new sales personnel Senture LLC; Customer Service Representative /Sales Agent o Contacted clients through various phone data base systems various promotions and programs to benefit the client’s life and wellbeing. o Motivated personnel on a daily basis through morning workshops and meetings which
- 3. David Sickelsmith Myrtle Beach, South Carolina• 843.443.7941•davesickelsmith@yahoo.com assisted in maintaining weekly sales goals. o Promoted a team atmosphere within the group. The Magic Man o The Magic Man has entertained across the United States at various types of shows and functions which include; Holiday Parties, Trade Shows, Conventions, Restaurants and many other events too numerous to list here. Ad-Pro Magazine o I promoted sales activities such as telemarketing, lead generation, business development and cold calling. o I was responsible for the magazine content and distribution. o I assisted in the development of and identified new potential clients. o I managed an advertising sales list consisting of both nationwide inside sales accounts and outside sales accounts. o I created, developed, and initiated new advertising sales and marketing strategies. Fine Line Design; President/Project Designer/Sales Manager o Trained personnel in the development and use of ISO standards and procedures. o Assisted in the development of new product design, machine design, Packaging transfer systems, Quality Control procedures, ISO, PPAPS; to the training of personnel in the transition from board design to CAD. o Established new engineering standards as well as develop quality control testing procedures. o Introduced newly designed and redesigned food processing equipment with little to no interruption of plant production. o Create complete engineering departments. Fran Scott Employment Agency; Personnel Placement Specialist o I reviewed employment applications and evaluated work history, education and training, job skills, compensation needs, and other qualifications of applicants. o I reviewed job orders and matched applicants with job requirements, utilizing manual or computerized file search. o I referred selected applicants to person placing job order, according to policy of organization. Singles Ink Magazine; Editor, Advertising Sales Manager o Edit, rewrite, and proofread all articles for a singles magazine. o Assist with copywriting and advertising layout. o I carried out all the aspects of sales activities such as telemarketing, lead generation, business development and cold calling. o I was responsible for the magazine content and distribution EDUCATION AND TRAINING Technical skills: AutoCAD release’s 10 through 2015. I am currently using 2015, and the LT series, Autodesk Map, Autocad Inventor, SurvCADD, Solid Works cad program, Word Perfect, Microsoft Office, Microsoft Works, Excel and various web page design programs Education: Graduate of Beaver Local High School, Lisbon, Ohio ; Art Major/Vocational Training Northern Technical School of Design and Drafting Toledo, Ohio Ohio Valley School of Business, East Liverpool, Ohio Accounting/Business Management/Computer Sciences/System Analyst/Document Control