negotiation skills_presentation

This document outlines an agenda and materials for a negotiation skills workshop. The workshop objectives are to teach five negotiating styles, distinguish between competitive and collaborative strategies, use a five-step approach to negotiation planning and conduct, learn communication and listening techniques, and handle difficult negotiations. The agenda covers introduction, a benchmark negotiation exercise, styles of negotiation, five steps for collaboration, communication skills like active listening and identifying needs, dealing with difficult negotiators, and negotiation phases. Guidelines encourage participation, openness, feedback and respect. Exercises are included to practice needs identification, reframing, and options generation.