DelogEx: Organize & Optimize Delivery Logistics
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Delogex is a delivery management solution aimed at optimizing logistics operations by addressing key challenges such as inefficient scheduling, poor route planning, and customer satisfaction issues. It provides features like real-time monitoring, automated load planning, and integration with enterprise systems to enhance productivity and reduce costs. The solution has been successfully implemented by major companies, resulting in improved operational efficiency and higher customer satisfaction.
DelogEx: Organize & Optimize Delivery Logistics
- 1. DelogEx ORGANIZE AND OPTIMIZE DELIVERY LOGISTICS
- 2. Delivery Operation Challenges Too many deliveries to schedule, have to arrange it first by addresses Driver waiting to start his dayUnorganized Deliveries When will I start my day? Getting late :-( These are the deliveries to be done..Do deliver them on time! But I’m already too late to start! Driver starts his day late When will I get my delivery? How much more should I wait dong nothing! Customer waiting Driver on trip (not receiving calls) When will I get my delivery!! Sorry madam. Its on the way… VERY POOR SERVICE….I’m waiting since morning!! SORRY MADAM… Driver reaches customer’s place Customer Satisfaction ² Slow manual processes ² Non-optimized routes ² Inefficient vehicle load ² Customer Not-at-Home ² Delayed deliveries ² Customer un-informed ² Field Info Blackout
- 3. Routes created automatically in advance! Just assign trips to drivers... Driver receives trip details on mobileAutomatic Load Formation and Routing Got my trip details on mobile…lets start the day… Good Day, Friend!! Driver starts trip early in the Day Real time monitoring for DC Team and Management All trips are on time!! Driver interaction at customer’s place Happy with your service… I’m rating 5! Here’s your delivery madam, kindly provide feedback on your experience with us… Customer Satisfaction Driver reaches DC and verifies trip with manager Solution With DelogEx
- 4. Key Challenges in Business w.r.t Logistics The increasing cost of logistics Challenges of proper planning of dispatches/truck formation etc at the godown Challenges of ensuring efficient route planning for time and cost reduction Challenge of ensuring timely delivery Challenge of monitoring actual delivery and recording the same Ensuring customer delight at the last mile…
- 5. The Business Goal – Get More Done, Everyday! Technology can be a great enabler for logistics businesses. It can make every resource more efficient, more productive and more valuable. True business efficiency and effectiveness is characterized by a situation where:
- 6. DelogEx for Getting More Done Business depends on information and teamwork. Managing Deliveries requires the input of multiple team members, all working collaboratively. DelogEx solution from LOCATIONGURU provides complete support for getting more deliveries done through: Increased Deliveries per vehicle Reduced time at delivery location Faster order reconciliation at back office Productivity Analytics for improvement Automated Load Plans, Fleet optimization, Route Plans
- 7. “DelogEx is a Delivery Management solution that improves productivity, reduces costs and enhances customer satisfaction for Companies involved in distribution and logistics.” DelogEx – Key Features Paperless Field information collection. Proof of Delivery. Feedback. COD Details. Delivery Planning Route Planning. Fleet Assignment. Schedule. Monitor & Manage Monitor & Manage Delivery/Pickup Orders in real time with ETAs. Easy Integrations Push-pull information from enterprise backend systems. Reports Analyze Productivity. Performance. Key Metrics. Visibility Real time map view of delivery personnel
- 8. “DelogEx is a Delivery Management solution that improves productivity, reduces costs and enhances customer satisfaction for Companies involved in distribution and logistics.” DelogEx – Key Benefits Enhanced Customer Satisfaction Improvement in operational efficiencyReduction in Operational Cost Transparency in operations
- 9. Order Management System/ ERP DelogEx - Web DelogEx - Mobile Customer makes an order Order created in OMS (with time slot preference & delivery area) Orders available for home delivery Delivery Orders available for Route Creation Optimized route creation based on delivery area consideration Trip Creation and assignment for First Trip Delivery sequence, Driver and vehicle details available A A B DelogEx - Mobile Delivery order details pushed to Driver’s mobile B Checkin at Start point (Start trip) Order in Transit View direction At customer’s premises Check In / Check out / Proof of Delivery/Delivery order status (Completed/ Pending) Delivery orders push C C Checkin/Check out/Delivery status updated E • Delivery order status • Vehicle’s location • Trip update • Trip report • Delivery order report • Team management • Vehicle management • Direction on map • Turn by turn directionsCheckin at End point (End trip) Tracking of vehicle starts Tracking of vehicle Ends Capture lat/ lonWith checkin in (Intent push) D E A Trip details sent Master data of Managers, Delivery person, area, location of FC, hierarchy Master data management Delivery completion information to OMS/ERP D Solution Flow
- 10. Case Study : India’s Leading Electronic Retailer Leading consumer electronics company and a subsidiary of a major business conglomerate in India with 1900 stores. Value Delivered: • Enhanced productivity throughout the product delivery chain. • Improved customer satisfaction which leads to customer retention and augmentation • High Return on Investment by reducing fixed and operational cost Vehicle Productivity 30% Vehicle Capacity Utilization 30% Idle time of Vehicle in DC 1.5 Hrs Trip/Route Creation time 15 Min Cost Reduction 20% Accuracy of delivery 15% Timeliness of Delivery 20% First Time Success 20% Delivery Slot Commitment 4 Hrs Customer Satisfaction 20%
- 11. DELOGEX– The Conclusion DELOGEX, a Hosted workforce management solution provides field services businesses with all of the features of field resource and tasks management required to get more done, anywhere you are. √ No IT expertise required. √ Enterprise-class security. To learn more, please visit http://www.delogex.com or call +91-22-28475705 to gain access to a DELOGEX solution immediately.
- 12. Key Customers
- 13. Mumbai Office: 204A, B2 Wing, Boomerang, Chandivali Farm Road, Chandivali, Mumbai 400072 INDIA. Ph: +91.22.2847.5705 Nagpur Office: Lambent IT Park 46-48, Harihar Nagar, Besa, P.O. Pipla, Nagpur: 440034 INDIA. Ph: +91.712 6604712 Fax: +91.7103 281364 Thank You Contact: info@locationguru.com www.locationguru.com