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Demand Forecasting
PowerPoint Presentation by R.B. Clough - UNH
Professor & Lawyer. Puttu Guru Prasad,
M.Com. M.B.A., L.L.B., M.Phil, PGDFTM,
APSET. ICFAI TMF, (PhD) at JNTUK,
Expert Resource person at APHRDI, Bapatla,
Senior Faculty for Management Studies,
Certified NSS Program Officer,
Coordinator – College Beautification
S&H Department, VVIT, Nambur,
93 94 96 98 98,  807 444 95 39, 
My Blog: puttuguru.blogspot.in 
Decisions that Need
Forecasts
 Which markets to pursue?
 What products to produce?
 How many people to hire?
 How many units to purchase?
 How many units to produce?
 And so on……
Common Characteristics of
Forecasting
 Forecasts are rarely perfect
 Forecasts are more accurate for
aggregated data than for individual
items
 Forecast are more accurate for shorter
than longer time periods
Forecasting Steps
 What needs to be forecast?
 Level of detail, units of analysis & time horizon
required
 What data is available to evaluate?
 Identify needed data & whether it’s available
 Select and test the forecasting model
 Cost, ease of use & accuracy
 Generate the forecast
 Monitor forecast accuracy over time
Types of Forecasting Models
 Qualitative (technological) methods:
 Forecasts generated subjectively by the
forecaster
 Quantitative (statistical) methods:
 Forecasts generated through mathematical
modeling
Qualitative Methods
Type Characteristics Strengths Weaknesses
Executive
opinion
A group of managers
meet & come up with
a forecast
Good for strategic or
new-product
forecasting
One person's opinion
can dominate the
forecast
Market
research
Uses surveys &
interviews to identify
customer preferences
Good determinant of
customer preferences
It can be difficult to
develop a good
questionnaire
Delphi
method
Seeks to develop a
consensus among a
group of experts
Excellent for
forecasting long-term
product demand,
technological
changes, and
Time consuming to
develop
Statistical Forecasting
 Time Series Models:
 Assumes the future will follow same patterns as
the past
 Causal Models:
 Explores cause-and-effect relationships
 Uses leading indicators to predict the future
 E.g. housing starts and appliance sales
Composition
of Time Series Data
 Data = historic pattern + random variation
 Historic pattern may include:
 Level (long-term average)
 Trend
 Seasonality
 Cycle
Time Series Patterns
Methods of Forecasting the Level
 Naïve Forecasting
 Simple Mean
 Moving Average
 Weighted Moving Average
 Exponential Smoothing
Time Series Problem
Determine forecast for
periods 11
 Naïve forecast
 Simple average
 3- and 5-period moving
average
 3-period weighted
moving average with
weights 0.5, 0.3, and 0.2
 Exponential smoothing
with alpha=0.2 and 0.5
Period Orders
1 122
2 91
3 100
4 77
5 115
6 58
7 75
8 128
9 111
10 88
11
Time Chart of Orders Data
0
20
40
60
80
100
120
140
1 2 3 4 5 6 7 8 9 10
Naïve Forecasting
Next period forecast = Last Period’s
actual:
tt AF =+1
Simple Average (Mean)
Next period’s forecast = average of all
historical data
n
AAA
F ttt
t
.............21
1
+++
= −−
+
Moving Average
Next period’s forecast = simple average
of the last N periods
N
AAA
F Nttt
t
11
1
......... +−−
+
+++
=
The Effect of the Parameter N
 A smaller N makes the forecast more
responsive
 A larger N makes the forecast more
stable
Weighted Moving Average
1.........
.........
21
11211
=++
+++= +−−+
N
NtNttt
CCC
where
ACACACF
Exponential Smoothing
( )
10
11
≤≤
−+=+
α
αα
where
FAF ttt
The Effect of the Parameter α
 A smaller α makes the forecast more
stable
 A larger α makes the forecast more
responsive
Time Series Problem Solution
Simple Simple Weighted Exponential Exponential
Naïve Simple Moving Moving Moving Smoothing Smoothing
Period Orders (A) Forecast Average Average (N=3) Average(N=5) Average (N=3) (α = 0.2) (α = 0.5)
1 122 122 122
2 91 122 122 122 122
3 100 91 107 116 107
4 77 100 104 104 102 113 104
5 115 77 98 89 87 106 91
6 58 115 101 97 101 101 108 103
7 75 58 94 83 88 79 98 81
8 128 75 91 83 85 78 93 78
9 111 128 96 87 91 98 100 103
10 88 111 97 105 97 109 102 107
11 88 97 109 92 103 99 98
Forecast Accuracy
 Forecasts are rarely perfect
 Need to know how much we should rely on
our chosen forecasting method
 Measuring forecast error:
 Note that over-forecasts = negative errors
and under-forecasts = positive errors
ttt FAE −=
Tracking Forecast Error
Over Time
 Mean Absolute Deviation (MAD):
 A good measure of the actual error
in a forecast
 Mean Square Error (MSE):
 Penalizes extreme errors
 Tracking Signal
 Exposes bias (positive or negative)
n
forecastactual
MAD
∑ −
=
( )
2
actual - forecast
MSE
n
=
∑
( )
MAD
TS
∑=
forecast-actual
Accuracy & Tracking Signal Problem: A company is comparing the
accuracy of two forecasting methods. Forecasts using both methods are
shown below along with the actual values for January through May. The
company also uses a tracking signal with ±4 limits to decide when a
forecast should be reviewed. Which forecasting method is best?
Month Actua
l
sales
Method A Method B
F’cast Error Cum.
Error
Tracking
Signal
F’cast Error Cum.
Error
Tracking
Signal
Jan. 30 28 2 2 2 28 2 2 1
Feb. 26 25 1 3 3 25 1 3 1.5
March 32 32 0 3 3 29 3 6 3
April 29 30 -1 2 2 27 2 8 4
May 31 30 1 3 3 29 2 10 5
MAD 1 2
MSE 1.4 4.4
Forecasting Trends
 Trend-adjusted exponential smoothing
 Three step process:
 Smooth the level of the series:
 Smooth the trend:
 Calculate the forecast including trend:
))(1( 11 −− +−+= tttt TSAS αα
11 )1()( −− ++−= tttt TSST ββ
ttt TSFIT +=+1
Forecasting trend problem: a company uses exponential smoothing with trend to
forecast usage of its lawn care products. At the end of July the company wishes to
forecast sales for August. July demand was 62. The trend through June has been 15
additional gallons of product sold per month. Average sales have been 57 gallons
per month. The company uses alpha+0.2 and beta +0.10. Forecast for August.
 Smooth the level of the series:
 Smooth the trend:
 Forecast including trend:
( )( ) ( )( ) 14.8150.957700.1β)T(1)Sβ(ST 1t1ttJuly =+−=−+−= −−
( )( ) ( )( ) 7015570.8620.2)Tα)(S(1αAS 1t1ttJuly =++=+−+= −−
gallons84.814.870TSFIT ttAugust =+=+=
Adjusting for Seasonality
 Calculate the average demand per season
 E.g.: average quarterly demand
 Calculate a seasonal index for each season
of each year:
 Divide the actual demand of each season by the
average demand per season for that year
 Average the indexes by season
 E.g.: take the average of all Spring indexes, then
of all Summer indexes, ...
Adjusting for Seasonality
 Forecast demand for the next year & divide
by the number of seasons
 Use regular forecasting method & divide by four
for average quarterly demand
 Multiply next year’s average seasonal
demand by each average seasonal index
 Result is a forecast of demand for each season of
next year
Seasonality problem: a university wants to develop forecasts for
the next year’s quarterly enrollments. It has collected quarterly
enrollments for the past two years. It has also forecast total
enrollment for next year to be 90,000 students. What is the forecast
for each quarter of next year?
Quarter Year 1 Seasonal
Index
Year 2 Seasonal
Index
Avg.
Index
Year3
Fall 24000 26000
Winter 23000 22000
Spring 19000 19000
Summer 14000 17000
Total 90000
Average
Seasonality Problem: Solution
Quarter Year 1 Seasonal
Index
Year 2 Seasonal
Index
Avg.
Index
Year3
Fall 24000 1.20 26000 1.24 1.22 27450
Winter 23000 1.15 22000 1.05 1.10 24750
Spring 19000 0.95 19000 0.90 0.93 20925
Summer 14000 0.70 17000 0.81 0.76 17100
Total 80000 4.00 84000 4.00 4.01 90000
Average 20000 21000 22500
Casual Models
 Often, leading indicators hint can help
predict changes in demand
 Causal models build on these cause-
and-effect relationships
 A common tool of causal modeling is
linear regression:
bxaY +=
Linear Regression
( )( )
( )( )∑ ∑
∑ ∑
−
−
=
XXX
YXXY
b
2

Identify dependent (y) and
independent (x) variables
 Solve for the slope of the line
 Solve for the y intercept
 Develop your equation for
the trend line
Y=a + bX
XbYa −=
∑
∑
−
−
= 22
XnX
YXnXY
b
Linear Regression Problem: A maker of golf shirts has been
tracking the relationship between sales and advertising dollars. Use
linear regression to find out what sales might be if the company
invested $53,000 in advertising next year.
∑
∑
−
−
= 22
XnX
YXnXY
bSales $
(Y)
Adv.$
(X)
XY X^2 Y^2
1 130 48 4240 2304 16,900
2 151 52 7852 2704 22,801
3 150 50 7500 2500 22,500
4 158 55 8690 3025 24964
5 153.85 53
Tot 589 205 30282 10533 87165
Av
g
147.25 51.2
5
( )( )
( )
( )
( ) 153.54533.58-36.20Y
3.58x-36.20bXaY
-36.20a
51.253.58147.25XbYa
3.58
51.25410533
147.2551.25430282
b
5
2
=+=
+=+=
=
−=−=
=
−
−
=
How Good is the Fit?
 Correlation coefficient (r) measures the direction and strength of the linear
relationship between two variables. The closer the r value is to 1.0 the better
the regression line fits the data points.
 Coefficient of determination ( ) measures the amount of variation in the
dependent variable about its mean that is explained by the regression line.
Values of ( ) close to 1.0 are desirable.
( ) ( )( )
( ) ( ) ( ) ( )
( ) ( )
( ) ( )
( ) .788.982r
.888
58987,1654*(205)-4(10,533)
589205)(30,282(4)
r
YYn*XXn
YXXYn
r
22
22
2
2
2
2
==
=
−
−
=
−−
−
=
∑∑∑∑
∑∑∑
2
r
2
r
Factors for Selecting a
Forecasting Model
 The amount & type of available data
 Degree of accuracy required
 Length of forecast horizon
 Presence of data patterns
Forecasting Software
 Spreadsheets
 Microsoft Excel, Quattro Pro, Lotus 1-2-3
 Limited statistical analysis of forecast data
 Statistical packages
 SPSS, SAS, NCSS, Minitab
 Forecasting plus statistical and graphics
 Specialty forecasting packages
 Forecast Master, Forecast Pro, Autobox, SCA
Homework- Aryasri MEFA TEXT Book
Least squares methods- page no 4.9, chapter
--Demand Forecasting, example 1.
Moving Averages Method- page no 4.12.
Exponential Smoothing Method- page no 4.13.
Flow Chart of Demand Forecasting Methods.
Practice the above problems.

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Demand forecasting methods 1 gp

  • 1. Demand Forecasting PowerPoint Presentation by R.B. Clough - UNH Professor & Lawyer. Puttu Guru Prasad, M.Com. M.B.A., L.L.B., M.Phil, PGDFTM, APSET. ICFAI TMF, (PhD) at JNTUK, Expert Resource person at APHRDI, Bapatla, Senior Faculty for Management Studies, Certified NSS Program Officer, Coordinator – College Beautification S&H Department, VVIT, Nambur, 93 94 96 98 98,  807 444 95 39,  My Blog: puttuguru.blogspot.in 
  • 2. Decisions that Need Forecasts  Which markets to pursue?  What products to produce?  How many people to hire?  How many units to purchase?  How many units to produce?  And so on……
  • 3. Common Characteristics of Forecasting  Forecasts are rarely perfect  Forecasts are more accurate for aggregated data than for individual items  Forecast are more accurate for shorter than longer time periods
  • 4. Forecasting Steps  What needs to be forecast?  Level of detail, units of analysis & time horizon required  What data is available to evaluate?  Identify needed data & whether it’s available  Select and test the forecasting model  Cost, ease of use & accuracy  Generate the forecast  Monitor forecast accuracy over time
  • 5. Types of Forecasting Models  Qualitative (technological) methods:  Forecasts generated subjectively by the forecaster  Quantitative (statistical) methods:  Forecasts generated through mathematical modeling
  • 6. Qualitative Methods Type Characteristics Strengths Weaknesses Executive opinion A group of managers meet & come up with a forecast Good for strategic or new-product forecasting One person's opinion can dominate the forecast Market research Uses surveys & interviews to identify customer preferences Good determinant of customer preferences It can be difficult to develop a good questionnaire Delphi method Seeks to develop a consensus among a group of experts Excellent for forecasting long-term product demand, technological changes, and Time consuming to develop
  • 7. Statistical Forecasting  Time Series Models:  Assumes the future will follow same patterns as the past  Causal Models:  Explores cause-and-effect relationships  Uses leading indicators to predict the future  E.g. housing starts and appliance sales
  • 8. Composition of Time Series Data  Data = historic pattern + random variation  Historic pattern may include:  Level (long-term average)  Trend  Seasonality  Cycle
  • 10. Methods of Forecasting the Level  Naïve Forecasting  Simple Mean  Moving Average  Weighted Moving Average  Exponential Smoothing
  • 11. Time Series Problem Determine forecast for periods 11  Naïve forecast  Simple average  3- and 5-period moving average  3-period weighted moving average with weights 0.5, 0.3, and 0.2  Exponential smoothing with alpha=0.2 and 0.5 Period Orders 1 122 2 91 3 100 4 77 5 115 6 58 7 75 8 128 9 111 10 88 11
  • 12. Time Chart of Orders Data 0 20 40 60 80 100 120 140 1 2 3 4 5 6 7 8 9 10
  • 13. Naïve Forecasting Next period forecast = Last Period’s actual: tt AF =+1
  • 14. Simple Average (Mean) Next period’s forecast = average of all historical data n AAA F ttt t .............21 1 +++ = −− +
  • 15. Moving Average Next period’s forecast = simple average of the last N periods N AAA F Nttt t 11 1 ......... +−− + +++ =
  • 16. The Effect of the Parameter N  A smaller N makes the forecast more responsive  A larger N makes the forecast more stable
  • 19. The Effect of the Parameter α  A smaller α makes the forecast more stable  A larger α makes the forecast more responsive
  • 20. Time Series Problem Solution Simple Simple Weighted Exponential Exponential Naïve Simple Moving Moving Moving Smoothing Smoothing Period Orders (A) Forecast Average Average (N=3) Average(N=5) Average (N=3) (α = 0.2) (α = 0.5) 1 122 122 122 2 91 122 122 122 122 3 100 91 107 116 107 4 77 100 104 104 102 113 104 5 115 77 98 89 87 106 91 6 58 115 101 97 101 101 108 103 7 75 58 94 83 88 79 98 81 8 128 75 91 83 85 78 93 78 9 111 128 96 87 91 98 100 103 10 88 111 97 105 97 109 102 107 11 88 97 109 92 103 99 98
  • 21. Forecast Accuracy  Forecasts are rarely perfect  Need to know how much we should rely on our chosen forecasting method  Measuring forecast error:  Note that over-forecasts = negative errors and under-forecasts = positive errors ttt FAE −=
  • 22. Tracking Forecast Error Over Time  Mean Absolute Deviation (MAD):  A good measure of the actual error in a forecast  Mean Square Error (MSE):  Penalizes extreme errors  Tracking Signal  Exposes bias (positive or negative) n forecastactual MAD ∑ − = ( ) 2 actual - forecast MSE n = ∑ ( ) MAD TS ∑= forecast-actual
  • 23. Accuracy & Tracking Signal Problem: A company is comparing the accuracy of two forecasting methods. Forecasts using both methods are shown below along with the actual values for January through May. The company also uses a tracking signal with ±4 limits to decide when a forecast should be reviewed. Which forecasting method is best? Month Actua l sales Method A Method B F’cast Error Cum. Error Tracking Signal F’cast Error Cum. Error Tracking Signal Jan. 30 28 2 2 2 28 2 2 1 Feb. 26 25 1 3 3 25 1 3 1.5 March 32 32 0 3 3 29 3 6 3 April 29 30 -1 2 2 27 2 8 4 May 31 30 1 3 3 29 2 10 5 MAD 1 2 MSE 1.4 4.4
  • 24. Forecasting Trends  Trend-adjusted exponential smoothing  Three step process:  Smooth the level of the series:  Smooth the trend:  Calculate the forecast including trend: ))(1( 11 −− +−+= tttt TSAS αα 11 )1()( −− ++−= tttt TSST ββ ttt TSFIT +=+1
  • 25. Forecasting trend problem: a company uses exponential smoothing with trend to forecast usage of its lawn care products. At the end of July the company wishes to forecast sales for August. July demand was 62. The trend through June has been 15 additional gallons of product sold per month. Average sales have been 57 gallons per month. The company uses alpha+0.2 and beta +0.10. Forecast for August.  Smooth the level of the series:  Smooth the trend:  Forecast including trend: ( )( ) ( )( ) 14.8150.957700.1β)T(1)Sβ(ST 1t1ttJuly =+−=−+−= −− ( )( ) ( )( ) 7015570.8620.2)Tα)(S(1αAS 1t1ttJuly =++=+−+= −− gallons84.814.870TSFIT ttAugust =+=+=
  • 26. Adjusting for Seasonality  Calculate the average demand per season  E.g.: average quarterly demand  Calculate a seasonal index for each season of each year:  Divide the actual demand of each season by the average demand per season for that year  Average the indexes by season  E.g.: take the average of all Spring indexes, then of all Summer indexes, ...
  • 27. Adjusting for Seasonality  Forecast demand for the next year & divide by the number of seasons  Use regular forecasting method & divide by four for average quarterly demand  Multiply next year’s average seasonal demand by each average seasonal index  Result is a forecast of demand for each season of next year
  • 28. Seasonality problem: a university wants to develop forecasts for the next year’s quarterly enrollments. It has collected quarterly enrollments for the past two years. It has also forecast total enrollment for next year to be 90,000 students. What is the forecast for each quarter of next year? Quarter Year 1 Seasonal Index Year 2 Seasonal Index Avg. Index Year3 Fall 24000 26000 Winter 23000 22000 Spring 19000 19000 Summer 14000 17000 Total 90000 Average
  • 29. Seasonality Problem: Solution Quarter Year 1 Seasonal Index Year 2 Seasonal Index Avg. Index Year3 Fall 24000 1.20 26000 1.24 1.22 27450 Winter 23000 1.15 22000 1.05 1.10 24750 Spring 19000 0.95 19000 0.90 0.93 20925 Summer 14000 0.70 17000 0.81 0.76 17100 Total 80000 4.00 84000 4.00 4.01 90000 Average 20000 21000 22500
  • 30. Casual Models  Often, leading indicators hint can help predict changes in demand  Causal models build on these cause- and-effect relationships  A common tool of causal modeling is linear regression: bxaY +=
  • 31. Linear Regression ( )( ) ( )( )∑ ∑ ∑ ∑ − − = XXX YXXY b 2  Identify dependent (y) and independent (x) variables  Solve for the slope of the line  Solve for the y intercept  Develop your equation for the trend line Y=a + bX XbYa −= ∑ ∑ − − = 22 XnX YXnXY b
  • 32. Linear Regression Problem: A maker of golf shirts has been tracking the relationship between sales and advertising dollars. Use linear regression to find out what sales might be if the company invested $53,000 in advertising next year. ∑ ∑ − − = 22 XnX YXnXY bSales $ (Y) Adv.$ (X) XY X^2 Y^2 1 130 48 4240 2304 16,900 2 151 52 7852 2704 22,801 3 150 50 7500 2500 22,500 4 158 55 8690 3025 24964 5 153.85 53 Tot 589 205 30282 10533 87165 Av g 147.25 51.2 5 ( )( ) ( ) ( ) ( ) 153.54533.58-36.20Y 3.58x-36.20bXaY -36.20a 51.253.58147.25XbYa 3.58 51.25410533 147.2551.25430282 b 5 2 =+= +=+= = −=−= = − − =
  • 33. How Good is the Fit?  Correlation coefficient (r) measures the direction and strength of the linear relationship between two variables. The closer the r value is to 1.0 the better the regression line fits the data points.  Coefficient of determination ( ) measures the amount of variation in the dependent variable about its mean that is explained by the regression line. Values of ( ) close to 1.0 are desirable. ( ) ( )( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) .788.982r .888 58987,1654*(205)-4(10,533) 589205)(30,282(4) r YYn*XXn YXXYn r 22 22 2 2 2 2 == = − − = −− − = ∑∑∑∑ ∑∑∑ 2 r 2 r
  • 34. Factors for Selecting a Forecasting Model  The amount & type of available data  Degree of accuracy required  Length of forecast horizon  Presence of data patterns
  • 35. Forecasting Software  Spreadsheets  Microsoft Excel, Quattro Pro, Lotus 1-2-3  Limited statistical analysis of forecast data  Statistical packages  SPSS, SAS, NCSS, Minitab  Forecasting plus statistical and graphics  Specialty forecasting packages  Forecast Master, Forecast Pro, Autobox, SCA
  • 36. Homework- Aryasri MEFA TEXT Book Least squares methods- page no 4.9, chapter --Demand Forecasting, example 1. Moving Averages Method- page no 4.12. Exponential Smoothing Method- page no 4.13. Flow Chart of Demand Forecasting Methods. Practice the above problems.