This document discusses demand forecasting techniques. It begins with an introduction to forecasting and its uses in marketing and production planning. It then covers characteristics of forecasts and different forecasting horizons. The rest of the document discusses and provides examples of various forecasting techniques including judgmental methods, time series methods, causal methods, qualitative techniques like the Delphi method, and quantitative techniques like moving averages and exponential smoothing. It also covers evaluating and improving forecasts over time.
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