Deploying SugarCRM on Public Clouds
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This document discusses the deployment of SugarCRM on public clouds, particularly emphasizing partnerships with IBM SmartCloud, Amazon EC2, and Rackspace Cloud. It outlines various deployment models, including on-demand and partner cloud options, as well as the benefits of scalability, security, and ease of installation. Additionally, it features customer testimonials and case studies that highlight the efficiencies gained through these cloud services.
Deploying SugarCRM on Public Clouds
- 1. Deploying SugarCRM on Public CloudsOctober 13, 2011©2011 SugarCRM Inc. All rights reserved.
- 2. ©2011 SugarCRM Inc. All rights reserved.@jsysmanshttp://www.linkedin.com/in/jsysmansjsysmans@sugarcrm.com
- 3. SugarCRM: Global CRM LeaderBusinessLeading provider of Open Source CRM SoftwareFounded April 2004 in Cupertino, California Europe Head Office in Munich, GermanyMarket Traction3rdlargest global CRM Provider850,000+ users, 60,000+ organizations5,500+ Customer in 80 CountriesFastest Growing 60%+ annual billings growth > 10 Million downloads Cash flow positiveLeader Position in CRM for Midmarket - June 2010
- 4. SugarCRM: Mission StatementEmpowering every company in the world to gain and retain customers with the most open, flexible and intuitive relationship management solutions.
- 5. Agenda©2011 SugarCRM Inc. All rights reserved.AnnouncementDeployment ModelsCustomer TestimonialsMetricsPublic Cloud
- 6. Announcing: Sugar on IBMSmartCloudRun Sugar on IBM SmartCloud EnterpriseCombine benefits of Cloud computing with Enterprise grade security and SLAsAdds 6 datacenters around the world (NA, EU, APAC)Sugar image is pre-installed, simple click to deployBYOL* or One Stop Shop through reseller*Bring Your Own License
- 7. Deployment Models: Sugar Open Cloud©2011 SugarCRM Inc. All rights reserved.CustomerNetworkSugar PartnerCloud
- 8. Deployment Models: Sugar Cloud10/12/11©2011 SugarCRM Inc. All rights reserved.8Sugar On-Demand2 datacentersUSAUKBacked by SLAEvery customers gets a Sugar on-demand instance
- 9. Deployment Models: Customer Network10/12/11©2011 SugarCRM Inc. All rights reserved.9On siteBehind your firewallDoes not require Internet connectionAccess in the browserYou have full control
- 10. Deployment Models: Partner Cloud10/12/11©2011 SugarCRM Inc. All rights reserved.10300+ partners globallyMany offer Cloud services
- 11. Deployment Models: Public Cloud10/12/11©2011 SugarCRM Inc. All rights reserved.11Amazon EC2IBM SmartCloud EnterpriseRackspace CloudWindows Azure
- 12. Deployment Models: What Customers Look For10/12/11©2011 SugarCRM Inc. All rights reserved.12Security and ComplianceSegregated dataScalabilityReliabilityPerformanceFlexibilityGlobal ReachChoice and Control
- 13. Deployment Models: Global Reach10/12/11©2011 SugarCRM Inc. All rights reserved.13Sugar On-Demand+ Public Cloud+ Partner Cloud Countries
- 14. 10/12/11©2011 SugarCRM Inc. All rights reserved.14
- 15. Amazon EC210/12/11©2011 SugarCRM Inc. All rights reserved.15Most popular Available since Sept 2009BYOLOne stop resellers
- 16. Amazon EC2: Editions Distribution10/12/11©2011 SugarCRM Inc. All rights reserved.16February through September 2011
- 17. Amazon EC2: Global Reach10/12/11©2011 SugarCRM Inc. All rights reserved.17United StatesNorthern CaliforniaNorthern VirginiaEuropeIrelandAsiaSingaporeTokyo
- 18. Amazon EC2: Geographic Distribution10/12/11©2011 SugarCRM Inc. All rights reserved.18February through September 2011
- 19. Amazon EC2: Easy Deployment10/12/11©2011 SugarCRM Inc. All rights reserved.19Case Study: BitNamiEasy deploymentHandle configurationhttp://bitnami.org/stack/sugarcrm
- 20. Amazon EC2: Partners10/12/11©2011 SugarCRM Inc. All rights reserved.20Some of the Sugar Partners with extensive EC2 experience are:North AmericaPlus ConsultingDataSyncLevementumEMEAOpenSymbolProvident CRMLatin AmericaLampada GlobalPalmTree ConsultingAPACOSSCube
- 21. IBM SmartCloud EnterpriseRun Sugar on IBM SmartCloud EnterpriseCombine benefits of Cloud computing with Enterprise grade security and SLAsAdds 6 datacenters around the world (NA, EU, APAC)Sugar image is pre-installed, simple click to deployBYOL* or One Stop Shop through reseller*Bring Your Own License
- 22. IBM SmartCloud Enterprise: Global Reach10/12/11©2011 SugarCRM Inc. All rights reserved.22North AmericaUSA, ColoradoUSA, North CarolinaCanada, OntarioEuropeGermanyAsiaSingaporeJapan
- 23. IBM SmartCloud Enterprise: Customer StoryProblem: Needed to scale infrastructure to accommodate future needs.Solution: Highland Solutions, a Sugar & IBM Value Added Reseller, quickly got HI-Way up-and-running on the IBM SmartCloud.Benefit: Significantly reduced operating costs.
- 24. IBM SmartCloud Enterprise: Partners10/12/11©2011 SugarCRM Inc. All rights reserved.24Some of the Sugar Partners who started with IBM SmartCloud are:North AmericaHighland SolutionsLevementumTechAdvisorsEMEAOpenSymbol
- 25. Rackspace Cloud10/12/11©2011 SugarCRM Inc. All rights reserved.25BYOLOne Stop Resellers
- 26. Rackspace Cloud: Global Reach 10/12/11©2011 SugarCRM Inc. All rights reserved.26United StatesIllinoisNorthern VirginiaTexasEuropeUnited KingdomAsiaHong Kong
- 27. Rackspace Cloud: Partners Success Story10/12/11©2011 SugarCRM Inc. All rights reserved.27Case Study: EpicomRackspace Cloud gives every SugarCRM customer their own virtual server. Rackspace’s new state-of-the-art data center yields far better performance and security compared to shared hosting environments.
- 28. Windows Azure10/12/11©2011 SugarCRM Inc. All rights reserved.28BYOLOne Stop Resellers
- 29. Windows Azure: Global Reach10/12/11©2011 SugarCRM Inc. All rights reserved.29United StatesIllinoisTexasEuropeIrelandNetherlandsAsiaHong KongSingapore
- 30. Windows Azure: SugarCRM is a Long Term Microsoft PartnerPHP Partnership and support agreementFeatured Microsoft open source partnerFeatured on Microsoft Web App GallerySugar runs on Microsoft stackSupport for Microsoft SQL serverSupport for Windows AzureMember of the Azure Advisory Board
- 31. Why The Public Cloud Matters10/12/11©2011 SugarCRM Inc. All rights reserved.31Security and ComplianceSegregated dataScalabilityReliabilityPerformanceFlexibilityGlobal ReachChoice and Control
- 32. Sugar on Public Clouds Is CRM Made…Easy: Pre-installed images make provisioning very easy. All you need to do is bring your own licenseFlexible: You can fine tune Sugar to meet you very specific requirementsOpen: You have direct database access so you can make deep customizationsGlobal: You have a choice of global datacenters; close to where your end-users areSimple: We’ve taken the guess work out of configuring your deployment with a performance benchmarking white paper for IBM SmartCloud
- 33. Q & A©2011 SugarCRM Inc. All rights reserved.10/12/1133
Editor's Notes
- #5: ----- Meeting Notes (5/11/11 12:08) -----the mission statement should be more focused on the user of Sugar, rather than the company