When	
  last	
  
         Did	
  you	
  hear?
Saturday 25 August 12
Wow,	
  that’s	
  so	
  sexy!
           I	
  simply	
  ‘luvvv’	
  
           your	
  procurement	
  
           process!	
  

                        Beyonce	
  Knowles,	
  
                        Diva

Saturday 25 August 12
So	
  why	
  can’t	
  a	
  
         procurement	
  process	
  not	
  
         be	
  as	
  sexy	
  as	
  an	
  iPad?
Saturday 25 August 12
The	
  designer's	
  
         approach	
  to	
  looking	
  at	
  
         the	
  world,	
  is	
  
         increasingly	
  a6rac7ng	
  
         the	
  a6en7on	
  of	
  the	
  
         business	
  world...
         Jonathan	
  Ives,	
  
         Apple’s	
  Head	
  of	
  Design



Saturday 25 August 12
Recently	
  some	
  Fortune	
  
          500	
  companies	
  have	
  
          created	
  the	
  post	
  of	
  Chief	
  
          Design	
  Officer	
  with	
  a	
  US$	
  
          400,000	
  p/a	
  price	
  tag.	
  
Saturday 25 August 12
Case	
  studies:
          #1:	
  The	
  ZAR10	
  million	
  POS	
  




                        The	
  rubber	
  duck	
  soluXon.

Saturday 25 August 12
Case	
  studies:
          #2:	
  The	
  rubber	
  duck	
  soluXon




            h6p://blogs.fin24.com/ber7eduplessis/?s=rubber+duck


                                                                 7

Saturday 25 August 12
ApplicaXon:	
  
       How	
  to	
  brief	
  your	
  IT	
  
       Department	
  for	
  
       a	
  video	
  
       conferencing	
  
       facility.


Saturday 25 August 12
#1:	
  What	
  is	
  the	
  most	
  
        expensive	
  system	
  you	
  can	
  
        offer	
  me?
        #2:	
  What	
  is	
  the	
  absolute	
  
        cheapest	
  you	
  can	
  cobble	
  
        together?	
  
                                                   9

Saturday 25 August 12
What	
  would	
  a	
  designer	
  ask?
      #1:	
  	
  What	
  is	
  the	
  bigger	
  picture	
  of	
  which	
  
      this	
  is	
  part?	
  (The	
  strategy	
  quesXon)	
  
      #2:	
  How	
  would	
  the	
  end-­‐user	
  go	
  about	
  
      using	
  this	
  step	
  by	
  step?	
  (Recipient’s	
  point	
  
      of	
  view)
      #3:How	
  convenient	
  is	
  this	
  to	
  the	
  user?	
  
      (User	
  behaviour,	
  NOT	
  user	
  requirements).


Saturday 25 August 12
What	
  would	
  a	
  designer	
  ask?
          #4:How	
  can	
  we	
  simplify	
  this?
          #5:	
  Can	
  I	
  describe	
  the	
  structure	
  in	
  
          five	
  (5)	
  simple	
  sentences?
          #6:	
  How	
  easy	
  is	
  it	
  to	
  damage?
          #7:	
  How	
  easy	
  is	
  it	
  to	
  misuse?	
  (Is	
  it	
  
          clear	
  what	
  the	
  purpose	
  is?	
  How	
  are	
  
          user	
  interests	
  served?)


Saturday 25 August 12
What	
  would	
  a	
  designer	
  ask?
                        #8:	
  Is	
  the	
  detail	
  significant?
                                                                    12

Saturday 25 August 12
What	
  would	
  a	
  designer	
  ask?
                 #9:	
  If	
  not	
  significant,	
  	
  is	
  the	
  detail	
  
                       entertaining	
  or	
  seducXve?
                                                                                  13

Saturday 25 August 12
What	
  would	
  a	
  designer	
  ask?
         #10:	
  Has	
  it	
  got	
  sXckiness?	
  (a	
  special	
  
         feature	
  that	
  afracts)
         #11:	
  Is	
  the	
  balance	
  between	
  big	
  
         picture	
  and	
  detail	
  appropriate	
  to	
  the	
  
         big	
  picture?	
  (How	
  sane	
  is	
  this?	
  Aren’t	
  
         you	
  ridiculous?	
  Is	
  this	
  fit	
  for	
  purpose	
  
         or	
  an	
  over	
  kill?).


Saturday 25 August 12
What	
  would	
  a	
  designer	
  ask?
            #12:	
  Can	
  I	
  describe	
  the	
  experience	
  as	
  
            enjoyable?
            #13:	
  Can	
  I	
  fall	
  in	
  love	
  with	
  it?
            #14:	
  What	
  is	
  wasted?	
  	
  In	
  design	
  as	
  much	
  
            as	
  in	
  business	
  “waste	
  not	
  want”	
  not	
  is	
  
            your	
  GPS.




Saturday 25 August 12
Le	
  Corbusier’s	
  Pessac	
  workers’	
  housing,	
  1924

            You	
  may	
  design	
  as	
  you	
  like..
                                                                                      16

Saturday 25 August 12
BUT!          Users	
  will	
  prevail..
                                                     17

Saturday 25 August 12
A	
  picture	
  of	
  our	
  organizaXons?
                                                    18

Saturday 25 August 12
Why	
  not	
  begin	
  here?
                                                       19

Saturday 25 August 12
“	
  Form	
  follows	
  use”	
  	
  
                (vs	
  Bauhaus	
  Form	
  follows	
  func7on)



            So	
  hfp://blogs.fin24.com/berXeduplessis/2011/02/10/
                          apples-­‐dirty-­‐lifle-­‐design-­‐secret/


                                                                      20

Saturday 25 August 12
Why can't organizations be designed as sexy as an iPad?
Why can't organizations be designed as sexy as an iPad?
Why can't organizations be designed as sexy as an iPad?
Why can't organizations be designed as sexy as an iPad?

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Why can't organizations be designed as sexy as an iPad?

  • 1. When  last   Did  you  hear? Saturday 25 August 12
  • 2. Wow,  that’s  so  sexy! I  simply  ‘luvvv’   your  procurement   process!   Beyonce  Knowles,   Diva Saturday 25 August 12
  • 3. So  why  can’t  a   procurement  process  not   be  as  sexy  as  an  iPad? Saturday 25 August 12
  • 4. The  designer's   approach  to  looking  at   the  world,  is   increasingly  a6rac7ng   the  a6en7on  of  the   business  world... Jonathan  Ives,   Apple’s  Head  of  Design Saturday 25 August 12
  • 5. Recently  some  Fortune   500  companies  have   created  the  post  of  Chief   Design  Officer  with  a  US$   400,000  p/a  price  tag.   Saturday 25 August 12
  • 6. Case  studies: #1:  The  ZAR10  million  POS   The  rubber  duck  soluXon. Saturday 25 August 12
  • 7. Case  studies: #2:  The  rubber  duck  soluXon h6p://blogs.fin24.com/ber7eduplessis/?s=rubber+duck 7 Saturday 25 August 12
  • 8. ApplicaXon:   How  to  brief  your  IT   Department  for   a  video   conferencing   facility. Saturday 25 August 12
  • 9. #1:  What  is  the  most   expensive  system  you  can   offer  me? #2:  What  is  the  absolute   cheapest  you  can  cobble   together?   9 Saturday 25 August 12
  • 10. What  would  a  designer  ask? #1:    What  is  the  bigger  picture  of  which   this  is  part?  (The  strategy  quesXon)   #2:  How  would  the  end-­‐user  go  about   using  this  step  by  step?  (Recipient’s  point   of  view) #3:How  convenient  is  this  to  the  user?   (User  behaviour,  NOT  user  requirements). Saturday 25 August 12
  • 11. What  would  a  designer  ask? #4:How  can  we  simplify  this? #5:  Can  I  describe  the  structure  in   five  (5)  simple  sentences? #6:  How  easy  is  it  to  damage? #7:  How  easy  is  it  to  misuse?  (Is  it   clear  what  the  purpose  is?  How  are   user  interests  served?) Saturday 25 August 12
  • 12. What  would  a  designer  ask? #8:  Is  the  detail  significant? 12 Saturday 25 August 12
  • 13. What  would  a  designer  ask? #9:  If  not  significant,    is  the  detail   entertaining  or  seducXve? 13 Saturday 25 August 12
  • 14. What  would  a  designer  ask? #10:  Has  it  got  sXckiness?  (a  special   feature  that  afracts) #11:  Is  the  balance  between  big   picture  and  detail  appropriate  to  the   big  picture?  (How  sane  is  this?  Aren’t   you  ridiculous?  Is  this  fit  for  purpose   or  an  over  kill?). Saturday 25 August 12
  • 15. What  would  a  designer  ask? #12:  Can  I  describe  the  experience  as   enjoyable? #13:  Can  I  fall  in  love  with  it? #14:  What  is  wasted?    In  design  as  much   as  in  business  “waste  not  want”  not  is   your  GPS. Saturday 25 August 12
  • 16. Le  Corbusier’s  Pessac  workers’  housing,  1924 You  may  design  as  you  like.. 16 Saturday 25 August 12
  • 17. BUT! Users  will  prevail.. 17 Saturday 25 August 12
  • 18. A  picture  of  our  organizaXons? 18 Saturday 25 August 12
  • 19. Why  not  begin  here? 19 Saturday 25 August 12
  • 20. “  Form  follows  use”     (vs  Bauhaus  Form  follows  func7on) So  hfp://blogs.fin24.com/berXeduplessis/2011/02/10/ apples-­‐dirty-­‐lifle-­‐design-­‐secret/ 20 Saturday 25 August 12