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Design + Performance
Steve Souders
@souders
bringing designers &
developers closer together
flickr.com/photos/timdorr
flickr.com/photos/easyflow
Design+Performance Velocity 2015
https://speakerdeck.com/yeseniaperezcruz/design-decisions-through-the-lens-of-a-performance-budget
https://speakerdeck.com/yeseniaperezcruz/design-decisions-through-the-lens-of-a-performance-budget
https://speakerdeck.com/yeseniaperezcruz/design-decisions-through-the-lens-of-a-performance-budget
https://speakerdeck.com/yeseniaperezcruz/design-decisions-through-the-lens-of-a-performance-budget
http://en.oreilly.com/velocity2009/public/schedule/detail/8523
http://kylerush.net/blog/meet-the-obama-campaigns-250-million-fundraising-platform/
“We made the new platform 60% faster and
this resulted in a 14% increase in donation
conversions.”
“To stay in Google's good graces, websites
must be designed so they load quickly on
mobile devices.”
designers & developers
often work in silos
some designs are hard
to make fast
being fast is important
flickr.com/photos/jronaldlee
Design + Performance
flickr.com/photos/easyflow
small interdisciplinary teams
guiding principles
flickr.com/photos/nihaogirl
Speed is more important
than design embellishment.
People are filling
small gaps in their
day with news. It
must load fast on all
touchpoints.
The design should
feel light and nimble,
always fresh and up
to date. Never
heavy, slow to load
or clogged up with
content.
Users expect sites
to render in under 2
seconds.
DAN/TBWA
prototype early
measure performance from the start
flickr.com/photos/josterpi
performance budgets
https://speakerdeck.com/lara/mobile-web-at-etsy
in-page reminders
show what’s beaconed
bookmarklets
“window.onload is not the best
metric for measuring website
speed”
99% ATF rendered: 2.0s onload: 9.7s
onload: 3.9s 98% ATF rendered: 4.7s
overly optimistic
too critical
flickr.com/photos/goincase
Design+Performance Velocity 2015
https://sites.google.com/a/webpagetest.org/docs/using-webpagetest/metrics/speed-index
flickr.com/photos/cataniamichele
filmstrips
video
image
flickr.com/photos/jdhancock
Design+Performance Velocity 2015
Hero Image Delay (HID)
540 ms
647 ms
}
} hero
Design+Performance Velocity 2015
Hero Image Delay (HID)
2079 ms
}
hero
Design+Performance Velocity 2015
Hero Image Delay (HID)
685 ms
}
hero
<script
src="https://a2.muscache.com/airbnb/static/packages/libs_jquery_2x-
2400ba132b989cbe0d764c167aeb3c90.js" type="text/javascript"></script>
<script src="https://a0.muscache.com/airbnb/static/packages/o2.1-
67faf5923bd9dfeef978ce1ebedc4064.js" type="text/javascript"></script>
<script src="https://a2.muscache.com/airbnb/static/packages/core-
dacee509c4b23722d12e97419abc3534.js" type="text/javascript"></script>
<script>
Airbnb.init();
</script>
<div id="fb-root"></div>
<script src="https://a2.muscache.com/airbnb/static/packages/homepage-
aac92caeb0a5472192581decde9d1f6b.js" type="text/javascript"></script>
</body>
</html>
when do scripts at the
bottom get loaded?
238K238K gzipped238K gzipped
797K UNgzipped!
hero
685 ms
}
custom metrics
define most important
elements on the page
measure using User Timing
track with RUM and synthetic
https://blog.twitter.com/2012/improving-performance-on-twittercom
Design+Performance Velocity 2015
<script src="3-seconds.js"></script>
<link href="5-seconds.css" rel="stylesheet">
<img src="1-second.jpg">
actual image display: ~5200 ms
Design+Performance Velocity 2015
<head>
<script src="3-seconds.js"></script>
<link href="5-seconds.css" rel="stylesheet">
</head>
<img src="1-second.jpg">
actual image display: ~5200 ms
performance
.getEntriesByName("hero.jpg")[0]
.duration
<head>
<script src="3-seconds.js"></script>
<link href="5-seconds.css" rel="stylesheet">
</head>
<img src="1-second.jpg">
actual image display: ~5200 ms
<img src="hero.jpg"
onload=
"performance.mark('hero')">
<head>
<script src="3-seconds.js"></script>
<link href="5-seconds.css" rel="stylesheet">
</head>
<img src="1-second.jpg">
actual image display: ~5200 ms
var observer =
new MutationObserver(obsCallback);
observer.observe(document,
{ childList: true, attributes: true,
subtree: true });
<head>
<script src="3-seconds.js"></script>
<link href="5-seconds.css" rel="stylesheet">
</head>
<img src="1-second.jpg">
actual image display: ~5200 ms
function imagePolling() {
var hero =
document.getElementById('hero');
if ( hero.offsetHeight ) {
performance.mark('hero'); }
else {
setTimeout(imagePolling, 100); }
}
<head>
<script src="3-seconds.js"></script>
<link href="5-seconds.css" rel="stylesheet">
</head>
<img src="1-second.jpg">
actual image display: ~5200 ms
<img src="hero.jpg">
<script>
performance.mark("hero");
</script>
<img src="7-seconds.jpg">
<head>
<script src="3-seconds.js"></script>
<link href="5-seconds.css" rel="stylesheet">
</head>
max(image onload, inline script)
<img src="hero.jpg"
onload="performance.mark('hero1')">
<script>
performance.mark("hero2");
</script>
when is image displayed?
custom metrics
custom metrics
All Ads Rendered
digitaljournal.com
identify what matters most
focus on UX performance
define custom metrics!
flickr.com/photos/myklroventine
takeaways
Design+Performance Velocity 2015
@souders
http://stevesouders.com/talks

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Design+Performance Velocity 2015

Editor's Notes

  • #2: https://www.flickr.com/photos/easyflow/3377137372/in/photolist-69qHhq-5JUiYP-55ZfsE-dYmwEQ-5Ca1VD-7zq7En-kVv8dK-mqM9Jp-5J3uv9-f4JB8M-qZznd-f4MRgN-f4xAET-bpDYeX-GroML-7qoFXr-55nSfk-rbJwH-6RFZt1-6qnVXy-jtkLG-cEGq9-4xp87D-eeUgzz-c7QHf-6qk9JT-7PjaWF-4gf1tv-7sK9B3-4VtxzW-6qvWgT-8UB4U-8t9NNr-bDvQY-972WQq-6Fkgen-4RSnyY-8T7px8-6rWXPz-6rWU3n-5fgGGe-Hq1J7-cvqi-7Hs86U-9Vo8SK-gzpzde-666Ch9-4CzyT6-3hx5nr-dReBgT
  • #3: This talk is about creating better websites by bringing designers & developers closer together
  • #4: Perhaps your experience with bringing designers & developers is a bit like this - but without the pillows. Certainly, navigating between design and implementation often feels like a fixed sum game. One side’s win is the other side’s loss. https://www.flickr.com/photos/timdorr/4396870234/in/photolist-7Gx7ku-7GtaDx-7Gx4Ub-7Gta8t-7GtadX-7GvYZ1-3nArNu-3nArUy-3nApNY-3nvYmr-3nAq8N-3nApG1-3nAq2q-3nvYJg-3nw1xc-3nAtnq-3nvVBg-3nAtad-3nAtUo-3nw1jX-3nvZti-3nvXm6-3nAr7d-3nAqfL-3nAuPb-3nAsRf-3nAssL-3nvZHt-3nAroy-3nArvb-3nAqUE-3nAph1-3nvXf4-3nArGG-3nvVb8-3nAscS-3nAtAW-3nAueq-3nvYwD-3nArZN-3nAr27-3nAqs5-oM1oiq-bCU3k4-3sZr4-682gYi-6eDdv3-qSGcRS-aFFtxX-7QzWQc
  • #5: But really, they’re both after the same thing: creating a great user experience! Design & development ARE connected, but they’re more like the yin and the yang. They aren't opposing forces, but instead complement each other. Users want an experience that is rich and fast. The trick is figuring out how to deliver that. Similar to DevOps from Velocity. https://www.flickr.com/photos/easyflow/3377137372/in/photolist-69qHhq-5JUiYP-55ZfsE-dYmwEQ-5Ca1VD-7zq7En-kVv8dK-mqM9Jp-5J3uv9-f4JB8M-qZznd-f4MRgN-f4xAET-bpDYeX-GroML-7qoFXr-55nSfk-rbJwH-6RFZt1-6qnVXy-jtkLG-cEGq9-4xp87D-eeUgzz-c7QHf-6qk9JT-7PjaWF-4gf1tv-7sK9B3-4VtxzW-6qvWgT-8UB4U-8t9NNr-bDvQY-972WQq-6Fkgen-4RSnyY-8T7px8-6rWXPz-6rWU3n-5fgGGe-Hq1J7-cvqi-7Hs86U-9Vo8SK-gzpzde-666Ch9-4CzyT6-3hx5nr-dReBgT
  • #6: A lot of the thinking behind Design+Performance came from long discussions with my business partner Mark Zeman. He has a lengthy career as a designer and creative director, but sadly can’t be here today.
  • #7: So I’m going to borrow from Yemeni Perez-Cruz to represent designers.
  • #10: two minutes is slow
  • #11: but we know good performance is key to great user experiences
  • #12: but we know good performance is key to great user experiences
  • #13: and now Google is even demanding that your websites be quick if you don’t want to get demoted in their search results
  • #14: so where are we? https://www.flickr.com/photos/jronaldlee/5775587577/in/photolist-9NnoYa-nYYp6g-63bGJj-KrzjB-6nYgX1-8KY39y-kz3M7y-fo68C6-5onBza-apBT72-6g9eSA-9WNvKw-4Gb2FP-2V7jsj-6G7Ynq-2tbdKU-9Kip9s-4TL5Sc-iJQYR-gi6ri6-pfx24Z-BgDwR-9NgMy1-of8g8U-49queL-atRJTH-ax64Nq-fSUV1Q-4qvBPj-4Se4NE-aegPJ4-ptxVJE-ptM5zP-ptMNBV-q95ZVa-kcfpje-mPZDqk-7FPG6G-cqvvXs-rwFCJA-bVYoNj-6McJox-CXYYb-5bMxiG-49mrhe-6q5uNW-7DpdiH-6MgWby-5n89ro-dVXS9w
  • #15: It is possible to bring design and performance closer together. Here’s how… https://www.flickr.com/photos/easyflow/3377137372/in/photolist-69qHhq-5JUiYP-55ZfsE-dYmwEQ-5Ca1VD-7zq7En-kVv8dK-mqM9Jp-5J3uv9-f4JB8M-qZznd-f4MRgN-f4xAET-bpDYeX-GroML-7qoFXr-55nSfk-rbJwH-6RFZt1-6qnVXy-jtkLG-cEGq9-4xp87D-eeUgzz-c7QHf-6qk9JT-7PjaWF-4gf1tv-7sK9B3-4VtxzW-6qvWgT-8UB4U-8t9NNr-bDvQY-972WQq-6Fkgen-4RSnyY-8T7px8-6rWXPz-6rWU3n-5fgGGe-Hq1J7-cvqi-7Hs86U-9Vo8SK-gzpzde-666Ch9-4CzyT6-3hx5nr-dReBgT
  • #16: None of this works unless you have the right people in the room the whole way through the process. It’s hard to create this relationship halfway through the process bring designers & developers together from the get go
  • #17: With everyone gathered together, discuss project goals and capture guiding principles. Make sure performance is addressed. https://www.flickr.com/photos/nihaogirl/4922776916/in/photolist-ndeSfc-51eh43-51a5LR-74FetH-4TeuNB-df5nYf-5Vo2Wn-5Nmjzn-51a5zV-51egkE-51a546-8v1w55-5t8PLi-9Zxguz-7wK1Le-6RAgsL
  • #18: Here is an example of a principle from the design of a news website. The research showed that users consume news in small quick chunks and so it was more important that it loaded extremely fast than be visually rich with lots of brand assets. People are waiting at the bus stop and they have less than a minute to scan a few articles on their phone - it has to be fast. There is even a specific mention for when the site should be loaded and that was used as a performance budget.
  • #19: Here is an example of a principle from the design of a news website. The research showed that users consume news in small quick chunks and so it was more important that it loaded extremely fast than be visually rich with lots of brand assets. People are waiting at the bus stop and they have less than a minute to scan a few articles on their phone - it has to be fast. There is even a specific mention for when the site should be loaded and that was used as a performance budget.
  • #20: It means all the knowledge is in one room, everybody is working on the prototype from day one. Designers are not working in photoshop to create full layouts - they are creating individual assets that go into a prototype. Developers are working with existing data sources and manipulating real content. Researchers are capturing users needs and gauging reactions to each prototype. Team members have a specialisation but are expected to contribute to all aspects of the project. Everybody is contributing to the prototype and the conversions are all embodied in one place. So every one has a shared vision and can see how well the project principles and performance principles are being met. Here's a moment that I love - the client is in the room, the developer is experimenting with changing layout and the designer is consulting on the various options they are playing with. All the discussion revolves around the prototype on screen. And by having a prototype from day one we can immediately assess it's performance and ensure it's delivering the user experience we need. But one of the challenges with performance is that it is invisible. How do we monitor and make visible the performance all the way through the process - for everybody, not just this small interdisciplinary team, but also the wider organisation we need to have conversations with.
  • #21: But one of the challenges with performance is that it is invisible. How do we monitor and make visible the performance all the way through the process - for everybody, not just this small interdisciplinary team, but also the wider organisation we need to have conversations with. https://www.flickr.com/photos/josterpi/3174097491/in/photolist-5Qu5AP-h4vYQc-qDkDsE-6tDQ53-ap4pYT-6VrZjk-md5yR5-5PondA-5PVcKC-bvavRn-bxsk7Z-QudsT-6S1ivp-9hwNYa-8UjqcP-ap7amu-9zgR8a-qf1yJ9-qgz457-4JXfm4-99eAKF-6cyvEr-mFUttz-e2FfcF-37ddmA-wBwq6-63iZnr-wBwiC-9XMHpn-ph8ANF-9XQzJE-ZsAKM-iyQpBa-7jgbx4-6QJSTZ-7jk5tw-wBwgS-wBwca-bA44J-8Mdwca-qMZeNs-7P5RjE-6o8M7d-9hP5RB-4zySd-aAqBn3-NGjcd-cH8cQU-8USCg9-8KMjFj
  • #23: But what exactly should we be measuring?
  • #24: We know page load time is NOT necessarily correlate to UX.
  • #25: examples of how onload does NOT correlate to UX Amazon: http://www.webpagetest.org/result/150420_GV_E3/ Gmail: http://www.webpagetest.org/result/150420_S9_704a92a60b0b134daec3d42d649c3010/
  • #26: We need metrics that more accurately measure the UX. They won’t be perfect until human brains fire JavaScript events. https://www.flickr.com/photos/goincase/2220266628/in/photolist-4ocrV7-9VVXjZ-8fy57p-9VXuKx-feNNWa-ff47y9-feNNTF-nLarQF-9VW2PP-9VYLNQ-9W1j4A-nJm5dy-9VYN9m-9VRLJ4-8hYyha-9VYV3J-GnW5B-zyZxy-oagedz-9tDdWs-eizvPP-bqgVNX-9VYoh3-9VVxfr-9VW2fT-8c4wFn-9VVZXv-8hYt5H-8hYAMX-c2Ygh-jsLvXT-jsMYFD-84vT4z-8twLz9-jsNznU-8pghjG-7BGCEF-8P8gMg-8PbmJq-8Pbmww-993hrU-6jcP8W-6j8C1g-6jcMT5-6j8AEM-6j8Amc-6j8zUr-zyZuG-9VXtkD-as27uZ
  • #29: We need metrics that focus on what the user sees! https://www.flickr.com/photos/cataniamichele/2855661699/sizes/l
  • #31: http://www.webpagetest.org/video/view.php?id=150420_9bb3d86cb90fb18f21a7b2774376bd30fd6e1494
  • #32: https://www.flickr.com/photos/jdhancock/6914454974/in/photolist-bx1oyW-eQ2yW7-pzmzPt-7MxBji-55bVS4-K7aC4-7zQ7Zc-4UAU46-2L3o3p-4uaqEp-gJZZHV-gT4rL1-fnUT4L-7ZFGpo-8nDkwY-eNZABc-7Ju3kR-nA2Zo5-6qK9Pd-5jUj2d-6US1t7-y7oKf-99242N-X8kWK-c8qGT9-orsEqG-pLehqa-KLgnS-5muu7K-7ZbcmB-nDXaLB-faV6HG-djULw7-5GTAz9-4pZyVc-a6SiAT-f9tdxa-mLNHtP-7nNAXZ-r71HXM-9Jp7xV-6e7U5U-ddUsEV-b6LNha-8t5gPc-f9tcYa-c1nFpf-6HLPUn-a3FXZG-gMPpHU
  • #34: It's the price we pay to download huge images, right?????
  • #35: NO! Hero images are typically download quickly but are delayed by JS & CSS. "sweater" image finishes downloading at 2057. 500 ms before hero is rendered https://speedcurve.com/test/150427_9S_16/hja21ghdsja6743ghjfdskjhs2133j/
  • #38: "Evening" image finishes downloading at 618ms. 2697 ms before hero is rendered https://speedcurve.com/test/150427_YF_132/hja21ghdsja6743ghjfdskjhs2133j/
  • #41: "paris" bed image finishes downloading at 712 ms. ~700 ms before hero is rendered sync scripts at bottom get promoted https://speedcurve.com/test/150427_6A_PR/hja21ghdsja6743ghjfdskjhs2133j/
  • #42: Notice these are BLOCKING scripts!
  • #43: The rule "put scripts at the bottom" stopped mattering with IE8. "paris" bed image finishes downloading at 712 ms. ~700 ms before hero is rendered sync scripts at bottom get promoted https://speedcurve.com/test/150427_6A_PR/
  • #44: in terms of UX - but also for the business (ads)
  • #47: http://www.webpagetest.org/video/compare.php?tests=150422_H8_AG3-r%3A4-c%3A0&thumbSize=200&ival=100&end=visual
  • #48: How do we know when the image rendered? Filmstrips!!
  • #49: too early It's not wrong, it's just answering a different question: "When did it finish downloading?"
  • #50: too early
  • #51: too early
  • #52: too early
  • #53: The only that works!
  • #54: Those previous tests covered other slow (blocking) assets. What if the image itself is slow?
  • #58: And this brings us back to where we started - defining (and measuring) what matters most to the UX. Because that’s what unites the entire team - creating a fantastic UX - which also means a FAST UX. http://www.digitaljournal.com/img/1/8/1/6/4/9/i/1/3/8/o/P1100045.JPG
  • #59: flickr.com/photos/myklroventine/4062102754/
  • #61: "thank you" by nj dodge: http://flickr.com/photos/nj_dodge/187190601/ Verrazano-Narrows Bridge