Developing effective mobile policy
- 1. Developing an Effective Mobile PolicyWendy van Meerwvanmeer@ezwim.comDaniel Mensdmens@ezwim.com© Copyright Ezwim 2010
- 2. AgendaThe Mobile WorkplaceWhy Policies MatterGetting Down to BusinessDiscover the Ezwim AdvantageQ & A
- 3. The Mobile WorkplaceBy 2013, mobile phone will overtake PCs as the most common Web access device worldwide – source: Gartner 2010Over 90% of organizations now have employees using smartphones within their organizations. Depending on the size of the organization, this can cover tens of thousands of individuals – source: Strategy Analytics
- 4. The Mobile WorkplaceBenefits of wireless solutions: Increased productivity
- 6. Improved response timesPrevent information loss?How do enterprises maintain control over usage?How to deal with private usage?How to keep track of devices?To ensure cost control and security a formal mobility policy is crucial
- 7. Why Policies MatterEffective Policies Should: Support employees with mobile communications
- 8. Establish standards for acceptable use
- 9. Improve management of mobility costs
- 10. Enhance security of DataGetting Down To BusinessNow it’s time to start writing
- 11. Getting Down To BusinessPolicies should never be written in isolation
- 12. Getting Down To BusinessConsider a usage policy per user group
- 13. Getting Down To BusinessInsight into employee user costs
- 14. Getting Down To BusinessManagement buy-in
- 15. Getting Down To BusinessDefine Define User Groups
- 16. Device type
- 17. Services & Applications
- 18. Acceptable Usage
- 19. Procurement
- 21. EducateAutomate Compliance Business Rules
- 22. Visibility into usage
- 23. Allocation of cost
- 24. MACD
- 25. Asset managementReview and update your Policy to address the changing mobility landscape
- 26. Getting Down To BusinessKey Questions for MobilityUser Groups – Who should have a device?Away FromHome TownAway FromOfficeExecutiveMobile Sales or OperationsAway FromDeskMobile WorkerOffice WorkerApplications – What should be mobilised?Devices – What platforms should be supported?EmailAndroidBlackBerryiPhoneSymbianWindows MobileOther?ApplicationsFleet Management
- 27. Example User GroupNational Sales Device: BlackberryServices: Voice and emailAdditional hardware: DatacardUsage Policy All calls to voice mail are inside policy
- 28. All internal calls are inside policy
- 29. All other roaming and international calls are outside policy
- 30. Entertainment numbers are outside policy
- 31. SMS usage will be inside policy
- 32. All mobile data is inside policy
- 33. All calls in weekends are outside policy
- 34. All calls from Monday to Friday are inside policyDiscover the Ezwim advantageDemo
- 35. Webinar Screenshots© Copyright Ezwim 2009
- 36. Set policies to pre-allocate on user level
- 37. User will receive monthly notification mail
- 38. End user access
- 39. End user tag personal vs Corporate in user account
- 40. End user tag personal vs Corporate in user account
- 41. Define a Customer specific catalog
- 42. Start the request as an end user, business manager or corporate administrator
- 43. Track & Trace orders (MACD)
- 44. Track & Trace orders (MACD) on country and MNC level
- 45. All Device Models & Inventory
- 46. Wrapping-up To ensure cost control and security a formal mobile
- 47. policy is crucial
- 48. Define, implement and automate mobile policies
- 49. Consider using User Groups
- 50. Update your policy annually1-7-2010Questions27© Copyright Ezwim 2008
- 51. Contact usWendy van Meerwvanmeer@ezwim.comDaniel Mensdmens@ezwim.com+31 20 888 4388www.ezwim.com28© Copyright Ezwim 2009