This chapter discusses research methods and includes sections on design, data collection, and data analysis. It describes qualitative and quantitative research designs. For design, it explains that qualitative research is loosely designed before fieldwork while quantitative research is pre-structured with hypotheses. For data collection, qualitative uses interview guides and open-ended questions, while quantitative uses questionnaires and closed-ended questions. For data analysis, qualitative uses content analysis and quantitative uses SPSS. The chapter also discusses using mixed methods and considering ethical issues in data collection procedures.