Digital change - ORM

This document discusses how digital technology is changing behaviors across generations. It notes that younger generations have grown up with smartphones and social media, while older generations spent their early years with televisions and personal computers. The document also shows how processing power has increased exponentially, from early supercomputers to smartphones that now have more power. It suggests we will continue adopting new technologies at an accelerating pace, such as virtual reality and wearables. Finally, it recommends that to be successful organizations should embrace change, be mobile-first, iterate quickly, leverage data for better customer experiences, and consider emotional aspects of technology.