SlideShare a Scribd company logo
DIGITAL INFLUENCE.
COMMUNICATIONS NIRVANA?
HONG KONG | March 2013Charlie Pownall | CPC & Associates Ltd
CPC&
© 2015 CPC & Associates Ltd. All rights reserved 2
CPC&
A ‘social’ election?
• Evolution of influence & influencers
• Identifying digital influencers
• Do's and don'ts of digital influencer
outreach
© 2015 CPC & Associates Ltd. All rights reserved 3
CPC&
What we’re going to cover
© 2015 CPC & Associates Ltd. All rights reserved 4
CPC&
Death of the blogger?
© 2015 CPC & Associates Ltd. All rights reserved 5
CPC&
New digital influence tools
© 2015 CPC & Associates Ltd. All rights reserved 6
CPC&
© 2015 CPC & Associates Ltd. All rights reserved 7
CPC&
Source: Edelman
© 2015 CPC & Associates Ltd. All rights reserved 8
CPC&
Trust in institutions – Hong Kong
© 2015 CPC & Associates Ltd. All rights reserved 9
CPC&
Trust in media
Source: Edelman
© 2015 CPC & Associates Ltd. All rights reserved 10
CPC&
Trust in industry – China
Source: Edelman
• Snacking and re-packaging
• Always-on and on-the-go
• Lifestyle and niche interests
• Shared across multiple networks
• Mixing personal & professional
© 2015 CPC & Associates Ltd. All rights reserved 11
CPC&
Digital ‘influencer’ habits today
Fluctuating
Ill-defined
Fragmented
© 2015 CPC & Associates Ltd. All rights reserved 12
CPC&
Digital influence is…
• Awareness
• Consideration
• Sales
• Loyalty
• Reputation
© 2015 CPC & Associates Ltd. All rights reserved 13
CPC&
What are you trying to do?
#1
Define Topic
#2
Identify
Stakeholders
#3
Identify
Channels
#4
Identify
Online
Voices
#5
Understand
linkages
#6
Assess
& Map
© 2015 CPC & Associates Ltd. All rights reserved 14
CPC&
How to identify digital infuencers
© 2015 CPC & Associates Ltd. All rights reserved 15
CPC&
Source: Greenpeace
Source: Salter Baxter
© 2015 CPC & Associates Ltd. All rights reserved 16
CPC&
#1 Understand topic
© 2015 CPC & Associates Ltd. All rights reserved 17
CPC&
Source: Salter Baxter
#2 Understand stakeholders
© 2015 CPC & Associates Ltd. All rights reserved 18
CPC&
Source: Salter Baxter
#3 Identify channels
© 2015 CPC & Associates Ltd. All rights reserved 19
CPC&
Source: Salter Baxter
#4 Identify active voices
© 2015 CPC & Associates Ltd. All rights reserved 20
CPC&
Source: Salter Baxter
#5 Understand linkages
© 2015 CPC & Associates Ltd. All rights reserved 21
CPC&
Source: Altimeter Group
#6 Assess and map influence
Source: Ericsson
© 2015 CPC & Associates Ltd. All rights reserved 22
CPC&
Roundtables
© 2015 CPC & Associates Ltd. All rights reserved 23
CPC&
Access
© 2015 CPC & Associates Ltd. All rights reserved 24
CPC&
Seeding
© 2015 CPC & Associates Ltd. All rights reserved 25
CPC&
Giveaways
• Be clear about your objectives
• Ensure relevance
• Think laterally
• Treat as individuals
• Build long-term relationships
• Take feedback seriously
• Be careful who owns the relationship
• Regularly update influencer lists
© 2015 CPC & Associates Ltd. All rights reserved 26
CPC&
Some digital influence program do’s
• Be fixated by numbers or sphere of influence
• Confuse influence with potential to influence
• Expect coverage or advocacy
• Buy influence
• Assume there are top tier digital influencers
• Forget ‘traditional’ influencers
© 2015 CPC & Associates Ltd. All rights reserved 27
CPC&
And don’ts
QUESTIONS?
COMMENTS?
THANK YOU
CPC & Associates
3/F Nam Wo Hong Building
148 Wing Lok Street
Hong Kong
cp@charliepownall.com
+852 6013 6201
charliepownall.com
@cpownall
charliepownall.com© 2015 CPC & Associates Ltd. All rights reserved

More Related Content

PPSX
The Cost of Environmental Compliance - Audits and Inspections
PPSX
The Cost of Environmental Compliance - Audits and Inspections
PPTX
Issues Management In The Digital Age
PPT
CIPRA-WORKSHOP Future Communications By Michael Slaby Edelman Digital
PDF
Content Marketing Hall of Shame
PPTX
Our Changing Relationship with Brands - The Inversion of Influence
PDF
40 Top PR Pros Share Their Secrets For Effective Influencer Marketing
PDF
Storytelling in the Platform Age
The Cost of Environmental Compliance - Audits and Inspections
The Cost of Environmental Compliance - Audits and Inspections
Issues Management In The Digital Age
CIPRA-WORKSHOP Future Communications By Michael Slaby Edelman Digital
Content Marketing Hall of Shame
Our Changing Relationship with Brands - The Inversion of Influence
40 Top PR Pros Share Their Secrets For Effective Influencer Marketing
Storytelling in the Platform Age

Similar to Digital Influence: Communications Nirvana? (20)

PPTX
How to Minimise Social Media Marketing Risks
PPTX
How To Develop Social Media Strategy
PPTX
Online Community Engagement For Government
PPTX
Social Engagement. 15 Tips From The Trenches
PPTX
No Time to Think. How to Respond to Negative Situations Using Social Media
PPTX
Safeguarding Corporate Reputation In Social Media
PPTX
An Introduction to The New Crisis Communications
PPTX
Social Media for Thought Leadership
PPTX
Social Media for Crisis Communications
PPTX
Online Communities: Revenue Drivers or Dead Zones?
PPTX
The Intersection of Content Marketing and Influencer Marketing
PPTX
Starting Influencer Engagement
PDF
Content That Works Capabilities
PPTX
Artesian Connections 2014
PPTX
NAMIC keynote presentation
PDF
A warm welcome - crafting your perfect email welcome experience
PDF
SOC 2: Build Trust and Confidence
POTX
Masterclass 2015: Using Brandwatch to Identify Influencers, Featuring Brandwa...
PDF
Using Social Media To Grow Your Practice
PDF
CAN - Master presentation - Copy
How to Minimise Social Media Marketing Risks
How To Develop Social Media Strategy
Online Community Engagement For Government
Social Engagement. 15 Tips From The Trenches
No Time to Think. How to Respond to Negative Situations Using Social Media
Safeguarding Corporate Reputation In Social Media
An Introduction to The New Crisis Communications
Social Media for Thought Leadership
Social Media for Crisis Communications
Online Communities: Revenue Drivers or Dead Zones?
The Intersection of Content Marketing and Influencer Marketing
Starting Influencer Engagement
Content That Works Capabilities
Artesian Connections 2014
NAMIC keynote presentation
A warm welcome - crafting your perfect email welcome experience
SOC 2: Build Trust and Confidence
Masterclass 2015: Using Brandwatch to Identify Influencers, Featuring Brandwa...
Using Social Media To Grow Your Practice
CAN - Master presentation - Copy
Ad

More from Charlie Pownall (12)

PPTX
Transparent AI
PPTX
TalkTalk Data Breach Case Study
PDF
Maersk Notpetya Crisis Response Case Study
PDF
Risky Business: The Whys and Hows of Effective Reputational Risk Management
PPTX
How to handle data breach incidents under GDPR
PPTX
GDPR: Data Breach Notification and Communications
PPTX
Plans Are Useless - Preparing for & Responding to a Crisis in the Digital Age
PPTX
Boxing Clever: How to Safeguard your Company's Reputation Online
PPTX
Building Trust and a Healthy Reputation from the Get-go
PPTX
Managing Online Reputation. How to Protect Your Company on Social Media
PPTX
Top Social Media #Fails in Asia - 2013
PPTX
Citizen Journalism: Challenges & Opportunities for Governments & Companies
Transparent AI
TalkTalk Data Breach Case Study
Maersk Notpetya Crisis Response Case Study
Risky Business: The Whys and Hows of Effective Reputational Risk Management
How to handle data breach incidents under GDPR
GDPR: Data Breach Notification and Communications
Plans Are Useless - Preparing for & Responding to a Crisis in the Digital Age
Boxing Clever: How to Safeguard your Company's Reputation Online
Building Trust and a Healthy Reputation from the Get-go
Managing Online Reputation. How to Protect Your Company on Social Media
Top Social Media #Fails in Asia - 2013
Citizen Journalism: Challenges & Opportunities for Governments & Companies
Ad

Recently uploaded (20)

PDF
Training And Development of Employee .pdf
PDF
IFRS Notes in your pocket for study all the time
DOCX
Business Management - unit 1 and 2
PDF
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
PPTX
Business Ethics - An introduction and its overview.pptx
DOCX
Euro SEO Services 1st 3 General Updates.docx
PPT
340036916-American-Literature-Literary-Period-Overview.ppt
PPTX
Lecture (1)-Introduction.pptx business communication
PDF
Dr. Enrique Segura Ense Group - A Self-Made Entrepreneur And Executive
PDF
Roadmap Map-digital Banking feature MB,IB,AB
PPTX
Belch_12e_PPT_Ch18_Accessible_university.pptx
PDF
How to Get Funding for Your Trucking Business
PDF
Power and position in leadershipDOC-20250808-WA0011..pdf
PDF
Stem Cell Market Report | Trends, Growth & Forecast 2025-2034
PDF
20250805_A. Stotz All Weather Strategy - Performance review July 2025.pdf
PDF
Katrina Stoneking: Shaking Up the Alcohol Beverage Industry
PDF
Deliverable file - Regulatory guideline analysis.pdf
PDF
Chapter 5_Foreign Exchange Market in .pdf
PPT
Chapter four Project-Preparation material
PDF
Traveri Digital Marketing Seminar 2025 by Corey and Jessica Perlman
Training And Development of Employee .pdf
IFRS Notes in your pocket for study all the time
Business Management - unit 1 and 2
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
Business Ethics - An introduction and its overview.pptx
Euro SEO Services 1st 3 General Updates.docx
340036916-American-Literature-Literary-Period-Overview.ppt
Lecture (1)-Introduction.pptx business communication
Dr. Enrique Segura Ense Group - A Self-Made Entrepreneur And Executive
Roadmap Map-digital Banking feature MB,IB,AB
Belch_12e_PPT_Ch18_Accessible_university.pptx
How to Get Funding for Your Trucking Business
Power and position in leadershipDOC-20250808-WA0011..pdf
Stem Cell Market Report | Trends, Growth & Forecast 2025-2034
20250805_A. Stotz All Weather Strategy - Performance review July 2025.pdf
Katrina Stoneking: Shaking Up the Alcohol Beverage Industry
Deliverable file - Regulatory guideline analysis.pdf
Chapter 5_Foreign Exchange Market in .pdf
Chapter four Project-Preparation material
Traveri Digital Marketing Seminar 2025 by Corey and Jessica Perlman

Digital Influence: Communications Nirvana?

  • 1. DIGITAL INFLUENCE. COMMUNICATIONS NIRVANA? HONG KONG | March 2013Charlie Pownall | CPC & Associates Ltd CPC&
  • 2. © 2015 CPC & Associates Ltd. All rights reserved 2 CPC& A ‘social’ election?
  • 3. • Evolution of influence & influencers • Identifying digital influencers • Do's and don'ts of digital influencer outreach © 2015 CPC & Associates Ltd. All rights reserved 3 CPC& What we’re going to cover
  • 4. © 2015 CPC & Associates Ltd. All rights reserved 4 CPC& Death of the blogger?
  • 5. © 2015 CPC & Associates Ltd. All rights reserved 5 CPC& New digital influence tools
  • 6. © 2015 CPC & Associates Ltd. All rights reserved 6 CPC&
  • 7. © 2015 CPC & Associates Ltd. All rights reserved 7 CPC&
  • 8. Source: Edelman © 2015 CPC & Associates Ltd. All rights reserved 8 CPC& Trust in institutions – Hong Kong
  • 9. © 2015 CPC & Associates Ltd. All rights reserved 9 CPC& Trust in media Source: Edelman
  • 10. © 2015 CPC & Associates Ltd. All rights reserved 10 CPC& Trust in industry – China Source: Edelman
  • 11. • Snacking and re-packaging • Always-on and on-the-go • Lifestyle and niche interests • Shared across multiple networks • Mixing personal & professional © 2015 CPC & Associates Ltd. All rights reserved 11 CPC& Digital ‘influencer’ habits today
  • 12. Fluctuating Ill-defined Fragmented © 2015 CPC & Associates Ltd. All rights reserved 12 CPC& Digital influence is…
  • 13. • Awareness • Consideration • Sales • Loyalty • Reputation © 2015 CPC & Associates Ltd. All rights reserved 13 CPC& What are you trying to do?
  • 14. #1 Define Topic #2 Identify Stakeholders #3 Identify Channels #4 Identify Online Voices #5 Understand linkages #6 Assess & Map © 2015 CPC & Associates Ltd. All rights reserved 14 CPC& How to identify digital infuencers
  • 15. © 2015 CPC & Associates Ltd. All rights reserved 15 CPC& Source: Greenpeace
  • 16. Source: Salter Baxter © 2015 CPC & Associates Ltd. All rights reserved 16 CPC& #1 Understand topic
  • 17. © 2015 CPC & Associates Ltd. All rights reserved 17 CPC& Source: Salter Baxter #2 Understand stakeholders
  • 18. © 2015 CPC & Associates Ltd. All rights reserved 18 CPC& Source: Salter Baxter #3 Identify channels
  • 19. © 2015 CPC & Associates Ltd. All rights reserved 19 CPC& Source: Salter Baxter #4 Identify active voices
  • 20. © 2015 CPC & Associates Ltd. All rights reserved 20 CPC& Source: Salter Baxter #5 Understand linkages
  • 21. © 2015 CPC & Associates Ltd. All rights reserved 21 CPC& Source: Altimeter Group #6 Assess and map influence
  • 22. Source: Ericsson © 2015 CPC & Associates Ltd. All rights reserved 22 CPC& Roundtables
  • 23. © 2015 CPC & Associates Ltd. All rights reserved 23 CPC& Access
  • 24. © 2015 CPC & Associates Ltd. All rights reserved 24 CPC& Seeding
  • 25. © 2015 CPC & Associates Ltd. All rights reserved 25 CPC& Giveaways
  • 26. • Be clear about your objectives • Ensure relevance • Think laterally • Treat as individuals • Build long-term relationships • Take feedback seriously • Be careful who owns the relationship • Regularly update influencer lists © 2015 CPC & Associates Ltd. All rights reserved 26 CPC& Some digital influence program do’s
  • 27. • Be fixated by numbers or sphere of influence • Confuse influence with potential to influence • Expect coverage or advocacy • Buy influence • Assume there are top tier digital influencers • Forget ‘traditional’ influencers © 2015 CPC & Associates Ltd. All rights reserved 27 CPC& And don’ts
  • 29. THANK YOU CPC & Associates 3/F Nam Wo Hong Building 148 Wing Lok Street Hong Kong cp@charliepownall.com +852 6013 6201 charliepownall.com @cpownall charliepownall.com© 2015 CPC & Associates Ltd. All rights reserved

Editor's Notes