Digital transformation and how to develop the strategy and roadmap with examples
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Digital transformation involves developing a strategy and roadmap to maximize benefits from digital technologies. This includes: 1. Building a digital strategy and business model to reinvent/enhance business models and show how digital innovation will be realized. 2. Designing digital operating models, processes, and capabilities to enable effective digital operations. 3. Building digital organizational enablement through training and change management. 4. Executing the digital transformation delivery through projects that implement the strategy and operating models. Several factors like changing market conditions, new technologies, and operational challenges are driving companies to transform digitally. Examples of transformations include redesigning customer experiences, deploying next generation technologies in transportation and logistics, and developing
Digital transformation and how to develop the strategy and roadmap with examples
- 1. Digital transformation and how to develop the strategy and roadmap Name how to develop the strategy and roadmap Sandeep R Singh IT Strategy, Sales and Enterprise Architecture Consultant sandeepsingh1976@gmail.com
- 2. What is Digital Transformation Digital Transformation Helps maximising the benefits of digital through accelerated delivery of digital solutions How to achieve Digital Transformation 1. Build digital strategy and business model • Define business led digital strategies that re-invent/enhance organizational business models to enable clients to take full advantage of Digital. Combines development of new solutions that build confidence in Digital benefits, alongside the broader business, organizational, data, process and technology dimensions to show how Digital innovation will be realized 2 2. Build digital operating models • Design and delivery of operating, governance, digitized processes and capability structures, using highly collaborative approaches to build trust and understanding within a client to enable them to operate effectively as a Digital business 3. Build digital organizational enablement 4. Build digital transformation delivery
- 3. Several factors are driving transformation today Operational Challenges Operating Margins, Efficiency, Effectiveness, etc. Changing Market Conditions Digital 3 Changing Market Conditions Sharing Economy, Increasing proportion of ecommerce, Availability of Newer Technologies SMAC, IOT, Block-Chain, DevOps, etc. Digital Transformation
- 5. Business transformation: Customer experience transformation Redesign Maintain ‘one version Develop Digital Workplace Strategy Seamless flow of information Develop a digital workplace strategy to capitalize on the combined strength of human and digital assets Instrument the ecosystem to redesign and/or align internal processes & org structures in line Integrate service, data & knowledge management platforms across channels, physical locations & geographies to enable seamless information & work flow Enable IT landscape with multiple Cloud Models Integrate all data driven systems Deploy Capability Faster 5 with customer in mind version of the truth’ Automate Business Processes Turn Data into Actions processes & org structures in line with how customers want to interact & make decisions Automate business processes and create enterprise-wide adaptability through ‘plug and play’ technology Integrate all data driven systems / source of truth systems to maintain ‘one version of the truth’ Invest in dynamic, digital algorithms and build data science capabilities to drive predictive analytics Deploy collaborative consumer models to drive innovation Build deeper customer relationships
- 6. Transformation through next generation technologies enablers in T&L space 77% 75% 63% Lowest cost A guaranteed arrival date customer service / responsiveness FAC T ORS IMPO R TANT FO R S H IPPERS Adopt IoT / ITS Adopt Drones / Autonomous Vehicles Adopt Uberization / Shareconomy Adopt IoT / ITS Adopt Drones / Autonomous Vehicles Adopt Real-time Asset Tracking Adopt Real-time Asset Tracking Adopt Augmented Reality 6 54% 38% 35% 30% 23% 9% responsiveness Product tracking - visibility Shortest shipping time Creative shared cost savings Smooth international / cross - border processing Guaranteed mode Other Adopt Anticipatory Shipping Adopt Uberization / Shareconomy Adopt Drones / Autonomous Vehicles Adopt Personalization Adopt 3D Printing Adopt Block Chain Adopt IoT / ITS Adopt Drones / Autonomous Vehicles
- 7. Technology Transformation: DevOps Roadmap Plan Prepare Perform Pilot wave Pilot implementation DevOps adoption Delivery of fit for purpose environments Application profiling of Incremental platform build out Tool chain integration Transformative DevOps platform build out and adoption while 7 Planning Develop Strategy & Charter Identified pilot Pilot implementation aligned with agile initiatives Follow through roadmap Assess and baseline Application profiling of Anthem Enterprise application ecosystem Logical grouping of application Priority based App onboarding approach out and adoption while keeping lights on Improve stability Support additional features Support additional architectures/stack supported Continue to refine / grow Measure and report success
- 8. Cloud Transformation: Top opportunities across The three Dimensions Workloads Areas for Consideration Characteristics Cloud Dimensions 8 1. Web Application 2. Analytics / Big Data 3. Mobile 4. Gaming 5. Messaging / Collaboration 6. HPC 7. IoT Application 8. Cognitive 9. DevOps Platforms and Tools 1. Geographic Expansion 2. Data Residency 3. Compliance / Regulatory 4. Capacity Augmentation 5. Acquisitions 6. Dev Test Platforms 1. Application and Core Platform 2. Geography 3. Compute 4. Networking 5. Storage 6. Security 7. Compliance 8. Disaster Recovery 9. Hybrid Cloud Integration Workloads Areas for Consideration Characteristics