Digital workplace insights
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The webinar discusses the concept of a 'digital workplace,' highlighting business drivers such as employee engagement, collaboration, and improved operational efficiency. It emphasizes the importance of data insights from platforms like SharePoint and Office 365 to enhance decision-making and compliance while reducing costs. Key takeaways include the necessity for alignment with business users, effective implementation of processes, and the importance of continuous improvement in digital workplace strategies.
Digital workplace insights
- 1. ©2016 Avanade Inc. All Rights Reserved. Digital Workplace Insights Mirjam van Olst and Ryan Price 22 maart 2016
- 2. ©2016 Avanade Inc. All Rights Reserved. Click to add titleVoordat we starten… • Webinar wordt opgenomen. Je ontvangt na de sessie een e-mail met een link naar de opname en slides. Opname • Gebruik de chatfunctie (Questions) om je vraag te stellen Vragen? • Posten of tweeten? Gebruik hashtag #MakeWorkDigital Social • Na de webinar is er een korte survey. We horen graag wat je ervan vond Feedback
- 3. ©2016 Avanade Inc. All Rights Reserved. Click to add titleWat maakt een werkplek ‘digitaal’? Business Drivers Attract, engage and retain employees who expect to work collaboratively using consumer-grade interfaces and tools Support devices used by employees and make key applications and information available anytime, anywhere in a secure way Enable more agile and productive ways of teamwork and collaboration Increase win rates, close sales faster, bring new sales people up to competency faster and accelerate the launch of new products/markets Improve customer satisfaction, decrease operation expenses, increase upsell and reduce time to competency Enable operational improvements, improve service satisfaction, increase uptime and reduce time to competency Sales, Marketing, Operations, Finance, R&D Digital Employee Contextually intelligent to their role, device, location and task at hand Desktop, phone, tablet, wearables, sensors, robots Email, voice, video, IM, social, M2M Structured/unstructured, streaming, stored search, access, analytics, …. Sharing of expertise, best practices, and methods
- 4. ©2016 Avanade Inc. All Rights Reserved. Click to add titleSprekers Ryan Price Avanade, Analytics Lead and Digital Delivery Lead Analytics, Big Data, Digital Delivery Mirjam van Olst Avanade, Service Manager and Account Lead SharePoint, Collaboration, Account Management Mateusz Skawinski Avanade, Analytics Solution Architect Analytics, Big Data
- 5. ©2016 Avanade Inc. All Rights Reserved. Click to add title • Introduction • What was the business context? • What’s the solution? • What’s the value delivered? • What were the lessons learned? • What are the next steps? • Q&A Agenda
- 6. ©2016 Avanade Inc. All Rights Reserved. Click to add title ©2016 Avanade Inc. All Rights Reserved. Situation
- 7. ©2016 Avanade Inc. All Rights Reserved. Click to add title • 80% of Fortune 500 companies use SharePoint • Over 125M users • Companies are spending $8 on services for every $1 spent on licenses • Few companies are making the most efficient use of the software • Excessive sites, excessive storage = excessive costs • Violations in compliance (document classification) • Missed opportunities to harvest valuable insights that can • Improve performance • Improve the bottom line Putting things into perspective
- 8. ©2016 Avanade Inc. All Rights Reserved. Click to add titleSetting the Stage …to Outcome • Valuable insights in data from Office 365 platform • Improved decision making • Compliance • Bottom line improvement From Issue… • Global Enterprise • 100K O-365 /SharePoint Users • 100tb+ Data • 9,000 site collections • Millions of documents • No insight on usage and compliance Full single sign-on solution Q4 2015 2017 • Avanade is market leader in SharePoint and Office365 • We propose an iterative approach for delivering the core technological and functional foundation Improved usability and additional reports added First Version of Digital Workplace Insights Launched at Large Customer • Highly experienced and skilled professionals from business analysis and adoption to deep technical expertise • Focused on delivering the best solution • We bring extensive experience in global intranet deployments and roll-out to many countries and sites • Our approach and vision are endorsed by Digital Workplace Group • Avanade Digital Workplace vision • Relentless program management and business value focus • Avanade’s integrated Digital practice combining Web, Analytics & Mobile Key Milestones What we bring to guide you from issue to outcome Q1 2016 Predictive analytics
- 9. ©2016 Avanade Inc. All Rights Reserved. Click to add title ©2016 Avanade Inc. All Rights Reserved. Collaboration—Measuring Success
- 10. ©2016 Avanade Inc. All Rights Reserved. Click to add titleDefining Success
- 11. ©2016 Avanade Inc. All Rights Reserved. Click to add title
- 12. ©2016 Avanade Inc. All Rights Reserved. Click to add titleSharePoint Workloads Collaboration SearchDocument & Records Management Content Management (Intranet) Business IntelligenceSocial
- 13. ©2016 Avanade Inc. All Rights Reserved. Click to add titleReporting in SharePoint
- 14. ©2016 Avanade Inc. All Rights Reserved. Click to add titleQuery Trends
- 15. ©2016 Avanade Inc. All Rights Reserved. Click to add titleTop Queries
- 16. ©2016 Avanade Inc. All Rights Reserved. Click to add titleWhat to measure to measure success? Workload Definition of Success What to Measure Collaboration People are using SharePoint to work together. They collaborate on documents and share information. Projects and teams use the environment to stay connected • Number of active site collections • Number of calendars • Number of comments and responses to blogs and discussions Document and Records Management All documents are stored in SharePoint in a compliant way. The right users have access to information that is kept for the right amount of time and properly disposed of after that • Number of documents • Number of records • Specific metadata used to tag documents and/or records Search Users are able to find the information that they are looking for quickly and successfully • Number of queries • Most used queries • Queries that don’t return any results
- 17. ©2016 Avanade Inc. All Rights Reserved. Click to add titleGathering SharePoint Data On-Premises Office 365
- 18. ©2016 Avanade Inc. All Rights Reserved. Click to add title ©2016 Avanade Inc. All Rights Reserved. Avanade’s Digital Workplace Insights DEMO
- 19. ©2016 Avanade Inc. All Rights Reserved. Click to add titleDemo
- 20. ©2016 Avanade Inc. All Rights Reserved. Click to add titleDemo
- 21. ©2016 Avanade Inc. All Rights Reserved. Click to add titleDemo
- 22. ©2016 Avanade Inc. All Rights Reserved. Click to add title ©2016 Avanade Inc. All Rights Reserved. What’s the value delivered?
- 23. ©2016 Avanade Inc. All Rights Reserved. Click to add titleData Interpretation
- 24. ©2016 Avanade Inc. All Rights Reserved. Click to add titleTrends
- 25. ©2016 Avanade Inc. All Rights Reserved. Click to add titleRedefining Success
- 26. ©2016 Avanade Inc. All Rights Reserved. Click to add titleCompliance
- 27. ©2016 Avanade Inc. All Rights Reserved. Click to add titleContinuous Improvement Gather Information Interpret Reports Manage and Adjust
- 28. ©2016 Avanade Inc. All Rights Reserved. Click to add titleImproving the Bottom Line
- 29. ©2016 Avanade Inc. All Rights Reserved. Click to add titleFrom Data to Decisions and Actions
- 30. ©2016 Avanade Inc. All Rights Reserved. Click to add title ©2016 Avanade Inc. All Rights Reserved. What were the lessons learned?
- 31. ©2016 Avanade Inc. All Rights Reserved. Click to add title • Close alignment with business users required • Tooling alone isn’t enough - implementation of business processes is key • Visualization and flexibility is important • Business is often not aware of what is possible and has a hard time providing specifications Lessons learned
- 32. ©2016 Avanade Inc. All Rights Reserved. Click to add title ©2016 Avanade Inc. All Rights Reserved. What are the next steps?
- 33. ©2016 Avanade Inc. All Rights Reserved. Click to add titleAvanade’s Digital Workplace Insights • Allows you to analyze and manage SharePoint and the content stored on the SharePoint platform • Focused on: • Platform hygiene • Compliance • Platform supportability
- 34. ©2016 Avanade Inc. All Rights Reserved. Click to add titleOffice 365 Insights Office 365 insights: the next step in analyzing people, networking, interaction, relationships, etc
- 35. ©2016 Avanade Inc. All Rights Reserved. Click to add titleThe next step for Avanade’s Digital Workplace Insights
- 36. ©2016 Avanade Inc. All Rights Reserved. Click to add titleNext Steps for you Follow Up conversation Data DiscoveryDigital Workplace Insights workshop PoC Contact
- 37. ©2016 Avanade Inc. All Rights Reserved. Vragen?