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DSC 5530 Production and
Operations Management
Dr. Ibrahim Salama
Dr. Robert Radics
2016 Fall Semester
DSC 5530
Production and
Operations
Management
Professor: Dr. Ibrahim Salama
Dr. Robert Radics E-mail: riradics@ncsu.edu
Office Location: 308 CMB
Office Hours: TR: 6:15pm-7:00pm Class Hours: TR 2:25 pm-3:40pm
Acknowledgement: Dr. Bahar Movahedi and Dr. Ibrahim Salama
DSC 5530 Production and
Operations Management
2
DSC 5530
Production and
Operations
Management
This course introduces the issues in the design, planning, and control of
manufacturing and services delivered.
The topics include analysis of processes, forecasting, production
planning and control, system design, total quality management, work
force management, supply chain management, project management
and simulation.
Course Description
3
DSC 5530
Production and
Operations
Management
• Understand how Operations supports the business and its relations to
other functional areas.
• Develop decision making skills.
• Develop a global perspective on the Operations Management.
• Understand the impact of new technologies, information systems on the
operations function.
• Understand the importance of human resources in the Operations
function.
• Understand key terms, concepts, and practices for planning, organizing,
and controlling resources to improve the quality, efficiency, and cost of
production and service operations.
• Introduce modeling and methodologies to mitigate issues.
Course Goals
4
DSC 5530
Production and
Operations
Management
Operations Management by J. Heizer
and B. Render
11th edition
ISBN 9780133407983
Required Texts
5
DSC 5530
Production and
Operations
Management
Student Learning Outcomes
6
On successful completion of this module the
students will be able to:
• Recognize, identify, and define operational problem or process
improvement opportunity.
• Use appropriate tools to achieve the desired improvement in an
operation process
• Customize and complete the application tools and techniques to
achieve the desired improvement to a process.
• Organize and present material that consists of technical subject
matter.
DSC 5530
Production and
Operations
Management
Academic Honesty
7
Assurance of Learning
Students will be evaluated through exams, presentations, critical thinking exercises, as well
as writing assignments. Students will have sufficient opportunities to achieve learning
outcomes through the completion of review and discussion questions on each topic, case
discussions, class discussions, and examinations. A detailed description of all the
requirements for the course is discussed later in the grading and assignment sections of
this syllabus.
Academic Honesty
The expectation for this course is that each assignment will be completed by each member
of the class without assistance or input from anyone else, unless otherwise stipulated in
the written instructions for an assignment. Submission of any work completed in whole, or
in part, by anyone other than the student submitting the assignment may result in an F
grade for the course. Please see the University policies regarding grading and academic
honesty for further details.
DSC 5530
Production and
Operations
Management
Student Disability Services
8
Students with disabilities (physical, learning, psychological, chronic
medical, etc.) who would like to request accommodations and services
are required to register with the Office of Student Disability Services
(SDS) in Suite 120 in the Student Services Building. Please contact the
SDS Staff at (919) 530-6325 or email sds@nccu.edu. If you are NEW to
SDS, please contact the office for an appointment. If you had
accommodations previously, you can resubmit a request by visiting our
website at www.nccu.edu/sds and clicking on the Accommodate Link.
Students are expected to update their accommodations each semester,
preferably during the first 2 weeks of each semester.
DSC 5530
Production and
Operations
Management
Student Support/Ombudsperson
9
The Student Ombudsperson is available to assist students in navigating
unexpected life events, (e.g. short-term illness/injury, loss of a loved
one, personal crises) and guide them to the appropriate University or
community resources. Students may also receive assistance with
resolving some emergency financial concerns, understanding NCCU
policies or general problem-solving strategies. Schedule an
appointment by contacting the Student Ombudsperson in the Office of
the Dean of Students, G-06 Student Services Building, at (919) 530-
7492 or bsimmons@nccu.edu.
DSC 5530
Production and
Operations
Management
Road Map to Success: The how to
guide!
10
1. Each student must obtain a textbook and all required class materials.
2. Read this syllabus in its entirety, pay particular attention to the assignments and
expectations.
3. Follow weekly topics, assignments, expectations and announcements made in class.
4. Submit your assignments and presentations on the due date. Late work is not
accepted.
5. “Yikes, I cannot figure out what I am supposed to do!” Don’t wait until you are
frustrated! Contact me!
6. “I just got behind!” Don’t panic! Contact me and make an appointment or see me
during my office hours.
7. I failed the exam!” Again, don’t panic. It is not the end of the world. Failure leads to
bigger successes! We may be able work out a plan together.
8. Most important. You are not alone.
DSC 5530
Production and
Operations
Management
Attendance and participation
11
Class attendance is mandatory to ensure the integration of classroom
lectures, SLO, and assignments. Students are expected to be present
and on time at all regular class meetings and examinations.
For Missed Classes/Assignments/Exams/Late Arrivals: When a student
misses a class, fails to submit an assignment on time, misses an exam,
or arrives to class late due to an excused reason outlined by university's
regulations, he or she can submit the Missed Class/Assignment/Exam
form (available on course Blackboard) to Blackboard.
DSC 5530
Production and
Operations
Management
Paper Report and Critique
12
Papers have been chosen for select classes and one group/student has
been assigned to present the paper and start/lead the discussion in each
class. All student should read and be prepared for the discussion.
All students should submit a paper report for the assigned paper. The
reports are 1-2 pages in length. No late submissions will be accepted.
DSC 5530
Production and
Operations
Management
Intellectual Research Assignment
Paper and presentation
13
Each group will select a topic of operations and supply chain management
to conduct a research assignment (academic literature review). Students
can ONLY use peer-reviewed, supply chain/operations management
focused papers from NCCU business Journal databases.
Students are encouraged to consult the professor to select topic, find
resources and receive guidelines on how to write an academic paper.
Students will make presentations of their IRA progress and their final
report. The final report presentation will be graded.
DSC 5530
Production and
Operations
Management
Progress Report and IRA
14
Each group will have 15-20 min. presentation about their plan for their IRA assignment.
The students expected to introduce:
• The topic, why thy choose this particular one.
• What the research question is.
• Explain and discuss 4-5 academic journal papers are closely related to the topic.
• Thoroughly explain and critically analyze 3 journal papers are the most related to the
subject.
• The important theories, concepts, views, or subjects within the area of research.
• Show min. 5 references in APA format that may be used in their study. The final IRA
report has to include 10 papers
• Discussion of the future studies and limitations of the research topic, as discussed in
the literature.
DSC 5530
Production and
Operations
Management
Chapter Exams
15
Chapter exams may include multiple choice, short answers, short essay,
and problem solving questions conducted in class or online.
DSC 5530
Production and
Operations
Management
Classroom Rules
16
The School of Business has adopted the following rules that each professor is
required to enforce:
• All electronic devices (except medical devices) must be shut off and put away
during business classes (unless there is prior approval by the class instructor).
• There will be absolutely no eating or drinking during business classes or at any
time within defined high technical classrooms.
• All (off campus) class visitors must be approved by the Office of the Dean (or
Associate Dean) prior to the class in order that they may be insured by NCCU.
Children under 13 years old should not be in the class.
• Mandatory attendance policy. More than 2 weeks of missed class sessions could
result in being dropped from the course with an NW prior to announced due date
in NCCU calendar and NF after this official drop date. This is YOUR responsibility to
drop the course should you decide not to continue the course.
• Please note that last day for undergraduates to assign an (“NW” grade); withdraw
from a class (“WC” grade) or the university with a (“W” grade)is October 9th
2016.
DSC 5530
Production and
Operations
Management
Grading
17
DSC 3750-01
Operations
Management
Assignments % Final Letter
Grade
Scale
Case Report, Presentations & Class
attendance
10
HBR paper report and critique 15 A 90-100
B 80-89
C 70-79
D 60-69
F below 60
Intellectual Research Assignment Report 15
Intellectual Research Assignment Presentation 10
Exam 1, 2, 3 30
Exam 4 20
Total 100
Students’ Expectations Outcomes
18
DSC 5530
Production and
Operations
Management
Dsc 5530 lecture 1
Students’ Expectations Professor
20
DSC 5530
Production and
Operations
Management
Dsc 5530 lecture 1
Operations and Productivity
22
Operations and Productivity
DSC 5530
Production and
Operations
Management
Why Operations Management
Matters
23
Operations management is a fundamental part of any
organization. In fact, Forbes magazine reported in 2011
that about three quarters of all CEOs came from an
operations background. Not all these CEOs studied
operations in school; only some of them did. Many
majored in finance, marketing, information systems, or
engineering and ended up in operations at some point in
their careers.
Mary Ann Anderson, MSE, Edward J. Anderson, Geoffrey Parker WHY OPERATIONS MANAGEMENT IS IMPORTANT FOR YOUR COMPANY
DSC 5530
Production and
Operations
Management
What is Operations Management?
24
Operations management refers to the administration of
business practices to create the highest level of efficiency
possible within an organization.
It is concerned with converting materials and labor into
goods and services as efficiently as possible to maximize
the profit of an organization. Operations management
teams attempt to balance costs with revenue to achieve
the highest net operating profit possible.
Investopedia on Facebook
DSC 5530
Production and
Operations
Management
Main functions of a company
25
DSC 5530
Production and
Operations
Management
Dsc 5530 lecture 1
Class Discussion: Why
Manufacturing Matters
27
DSC 5530
Production and
Operations
Management
1 st Lecture Outlines
28
Syllabus
Grades
What Operations Management is
Why Operations Management Matters
How Can You Profit from Learning Operations
Management?
DSC 5530
Production and
Operations
Management
Next Class
29
Chapter 1 “Operations and Productivity”
Due date for submitting group members
DSC 5530
Production and
Operations
Management

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Dsc 5530 lecture 1

  • 1. DSC 5530 Production and Operations Management Dr. Ibrahim Salama Dr. Robert Radics 2016 Fall Semester DSC 5530 Production and Operations Management
  • 2. Professor: Dr. Ibrahim Salama Dr. Robert Radics E-mail: riradics@ncsu.edu Office Location: 308 CMB Office Hours: TR: 6:15pm-7:00pm Class Hours: TR 2:25 pm-3:40pm Acknowledgement: Dr. Bahar Movahedi and Dr. Ibrahim Salama DSC 5530 Production and Operations Management 2 DSC 5530 Production and Operations Management
  • 3. This course introduces the issues in the design, planning, and control of manufacturing and services delivered. The topics include analysis of processes, forecasting, production planning and control, system design, total quality management, work force management, supply chain management, project management and simulation. Course Description 3 DSC 5530 Production and Operations Management
  • 4. • Understand how Operations supports the business and its relations to other functional areas. • Develop decision making skills. • Develop a global perspective on the Operations Management. • Understand the impact of new technologies, information systems on the operations function. • Understand the importance of human resources in the Operations function. • Understand key terms, concepts, and practices for planning, organizing, and controlling resources to improve the quality, efficiency, and cost of production and service operations. • Introduce modeling and methodologies to mitigate issues. Course Goals 4 DSC 5530 Production and Operations Management
  • 5. Operations Management by J. Heizer and B. Render 11th edition ISBN 9780133407983 Required Texts 5 DSC 5530 Production and Operations Management
  • 6. Student Learning Outcomes 6 On successful completion of this module the students will be able to: • Recognize, identify, and define operational problem or process improvement opportunity. • Use appropriate tools to achieve the desired improvement in an operation process • Customize and complete the application tools and techniques to achieve the desired improvement to a process. • Organize and present material that consists of technical subject matter. DSC 5530 Production and Operations Management
  • 7. Academic Honesty 7 Assurance of Learning Students will be evaluated through exams, presentations, critical thinking exercises, as well as writing assignments. Students will have sufficient opportunities to achieve learning outcomes through the completion of review and discussion questions on each topic, case discussions, class discussions, and examinations. A detailed description of all the requirements for the course is discussed later in the grading and assignment sections of this syllabus. Academic Honesty The expectation for this course is that each assignment will be completed by each member of the class without assistance or input from anyone else, unless otherwise stipulated in the written instructions for an assignment. Submission of any work completed in whole, or in part, by anyone other than the student submitting the assignment may result in an F grade for the course. Please see the University policies regarding grading and academic honesty for further details. DSC 5530 Production and Operations Management
  • 8. Student Disability Services 8 Students with disabilities (physical, learning, psychological, chronic medical, etc.) who would like to request accommodations and services are required to register with the Office of Student Disability Services (SDS) in Suite 120 in the Student Services Building. Please contact the SDS Staff at (919) 530-6325 or email sds@nccu.edu. If you are NEW to SDS, please contact the office for an appointment. If you had accommodations previously, you can resubmit a request by visiting our website at www.nccu.edu/sds and clicking on the Accommodate Link. Students are expected to update their accommodations each semester, preferably during the first 2 weeks of each semester. DSC 5530 Production and Operations Management
  • 9. Student Support/Ombudsperson 9 The Student Ombudsperson is available to assist students in navigating unexpected life events, (e.g. short-term illness/injury, loss of a loved one, personal crises) and guide them to the appropriate University or community resources. Students may also receive assistance with resolving some emergency financial concerns, understanding NCCU policies or general problem-solving strategies. Schedule an appointment by contacting the Student Ombudsperson in the Office of the Dean of Students, G-06 Student Services Building, at (919) 530- 7492 or bsimmons@nccu.edu. DSC 5530 Production and Operations Management
  • 10. Road Map to Success: The how to guide! 10 1. Each student must obtain a textbook and all required class materials. 2. Read this syllabus in its entirety, pay particular attention to the assignments and expectations. 3. Follow weekly topics, assignments, expectations and announcements made in class. 4. Submit your assignments and presentations on the due date. Late work is not accepted. 5. “Yikes, I cannot figure out what I am supposed to do!” Don’t wait until you are frustrated! Contact me! 6. “I just got behind!” Don’t panic! Contact me and make an appointment or see me during my office hours. 7. I failed the exam!” Again, don’t panic. It is not the end of the world. Failure leads to bigger successes! We may be able work out a plan together. 8. Most important. You are not alone. DSC 5530 Production and Operations Management
  • 11. Attendance and participation 11 Class attendance is mandatory to ensure the integration of classroom lectures, SLO, and assignments. Students are expected to be present and on time at all regular class meetings and examinations. For Missed Classes/Assignments/Exams/Late Arrivals: When a student misses a class, fails to submit an assignment on time, misses an exam, or arrives to class late due to an excused reason outlined by university's regulations, he or she can submit the Missed Class/Assignment/Exam form (available on course Blackboard) to Blackboard. DSC 5530 Production and Operations Management
  • 12. Paper Report and Critique 12 Papers have been chosen for select classes and one group/student has been assigned to present the paper and start/lead the discussion in each class. All student should read and be prepared for the discussion. All students should submit a paper report for the assigned paper. The reports are 1-2 pages in length. No late submissions will be accepted. DSC 5530 Production and Operations Management
  • 13. Intellectual Research Assignment Paper and presentation 13 Each group will select a topic of operations and supply chain management to conduct a research assignment (academic literature review). Students can ONLY use peer-reviewed, supply chain/operations management focused papers from NCCU business Journal databases. Students are encouraged to consult the professor to select topic, find resources and receive guidelines on how to write an academic paper. Students will make presentations of their IRA progress and their final report. The final report presentation will be graded. DSC 5530 Production and Operations Management
  • 14. Progress Report and IRA 14 Each group will have 15-20 min. presentation about their plan for their IRA assignment. The students expected to introduce: • The topic, why thy choose this particular one. • What the research question is. • Explain and discuss 4-5 academic journal papers are closely related to the topic. • Thoroughly explain and critically analyze 3 journal papers are the most related to the subject. • The important theories, concepts, views, or subjects within the area of research. • Show min. 5 references in APA format that may be used in their study. The final IRA report has to include 10 papers • Discussion of the future studies and limitations of the research topic, as discussed in the literature. DSC 5530 Production and Operations Management
  • 15. Chapter Exams 15 Chapter exams may include multiple choice, short answers, short essay, and problem solving questions conducted in class or online. DSC 5530 Production and Operations Management
  • 16. Classroom Rules 16 The School of Business has adopted the following rules that each professor is required to enforce: • All electronic devices (except medical devices) must be shut off and put away during business classes (unless there is prior approval by the class instructor). • There will be absolutely no eating or drinking during business classes or at any time within defined high technical classrooms. • All (off campus) class visitors must be approved by the Office of the Dean (or Associate Dean) prior to the class in order that they may be insured by NCCU. Children under 13 years old should not be in the class. • Mandatory attendance policy. More than 2 weeks of missed class sessions could result in being dropped from the course with an NW prior to announced due date in NCCU calendar and NF after this official drop date. This is YOUR responsibility to drop the course should you decide not to continue the course. • Please note that last day for undergraduates to assign an (“NW” grade); withdraw from a class (“WC” grade) or the university with a (“W” grade)is October 9th 2016. DSC 5530 Production and Operations Management
  • 17. Grading 17 DSC 3750-01 Operations Management Assignments % Final Letter Grade Scale Case Report, Presentations & Class attendance 10 HBR paper report and critique 15 A 90-100 B 80-89 C 70-79 D 60-69 F below 60 Intellectual Research Assignment Report 15 Intellectual Research Assignment Presentation 10 Exam 1, 2, 3 30 Exam 4 20 Total 100
  • 18. Students’ Expectations Outcomes 18 DSC 5530 Production and Operations Management
  • 20. Students’ Expectations Professor 20 DSC 5530 Production and Operations Management
  • 22. Operations and Productivity 22 Operations and Productivity DSC 5530 Production and Operations Management
  • 23. Why Operations Management Matters 23 Operations management is a fundamental part of any organization. In fact, Forbes magazine reported in 2011 that about three quarters of all CEOs came from an operations background. Not all these CEOs studied operations in school; only some of them did. Many majored in finance, marketing, information systems, or engineering and ended up in operations at some point in their careers. Mary Ann Anderson, MSE, Edward J. Anderson, Geoffrey Parker WHY OPERATIONS MANAGEMENT IS IMPORTANT FOR YOUR COMPANY DSC 5530 Production and Operations Management
  • 24. What is Operations Management? 24 Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization. It is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization. Operations management teams attempt to balance costs with revenue to achieve the highest net operating profit possible. Investopedia on Facebook DSC 5530 Production and Operations Management
  • 25. Main functions of a company 25 DSC 5530 Production and Operations Management
  • 27. Class Discussion: Why Manufacturing Matters 27 DSC 5530 Production and Operations Management
  • 28. 1 st Lecture Outlines 28 Syllabus Grades What Operations Management is Why Operations Management Matters How Can You Profit from Learning Operations Management? DSC 5530 Production and Operations Management
  • 29. Next Class 29 Chapter 1 “Operations and Productivity” Due date for submitting group members DSC 5530 Production and Operations Management

Editor's Notes

  • #20: Poll Title: What are your expected learning outcomes https://www.polleverywhere.com/free_text_polls/TUXZ0lkFonBpS9r
  • #22: Poll Title: What do you expect from your professor? https://www.polleverywhere.com/free_text_polls/05hdFFU4cMF8RKn
  • #27: Poll Title: What are the main functions in a company? https://www.polleverywhere.com/free_text_polls/Dl8Uq7KzgWGNEND