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Next-Wave of Value –
Operating Model for
Scaling Data Science & AI
Dr. Michael Soucek
Head of Data Science Accenture AI ASG
17.11.2022
“I feel like
having more
(AI) pilots than
any airline –
still I don’t get
anywhere”
CEO German chemicals company
(1) State of the Nation
(2) What we know succesful AI scaler
have in common?
(3) What do they specifically look at in
their operating model?
In fewer than 70 years, artificial intelligence (AI) has
evolved from a scientific concept to a societal constant
of firms are still
testing the AI waters
63%
of firms have advanced their AI
maturity enough to achieve superior
performance and growth
12%
When it comes to making the most of AI’s full potential, most
organizations are barely scratching the surface…
Quelle: Der KI-Reifegrad | Accenture
AI maturity* measures
the degree to which
organizations have
mastered AI-related
capabilities…
You know what, and
don‘t know how to scale.
You are not sure what
to do and how.
You could do it, but
dont`know what.
*Accenture Research analysis based on a sample of 1,200 companies
… and it strongly varies
by industry
*Accenture Research analysis based on a sample of 1,200 companies
What we know from successful AI scalers:
AI is everyone’s business.
have a clearly-
defined strategy and
operating model for
scaling AI
71%
leverage
multi-disciplinary teams
92%
agree a core data
foundation is crucial
to scaling AI
72%
more likely to
understand and
implement Responsible
AI
1.7x
more likely to have
employees that
understand how AI
applies to their role
2x
If most organizations are racing to embrace AI, why
are some seeing more value than others?
Value + Strategy Their top leaders champion AI as a strategic priority for the entire organization
People & Capabilities They invest heavily in talent to get more from their AI investments
Governance They design AI responsibly, from the start.
They industrialize AI tools and teams to create a strong AI core
Optimization & scale
Investment Priority They prioritize long- and short-term AI investment
Let‘s be a little
more concrete!
Organizational development of both achievers and
experimenters is similar
Beginning of
Data & Analytics Journey
Thin Hub, Thick Spokes
Thick Hub, Thin Spokes Balanced
Corporate
Centralized Model
End of
Data & Analytics Journey
… I am sure you have heard about this plan!
The devil is in detail
CoE
Business
„We spend huge amout of time
scanning and undestanding
analyst reports and often miss
important topics. Anythig AI can
help with?
Nr. 1 „We can train BERT based
models to undestand entity
linking in written text?
?
Nr. 2 „Sure, I did something
similar in R&D of a Pharma
Comapny“
Difficult experience of business
stakeholders with early hubs…
CoE
The reason is often missing or wrongly placed “Jedis”!
„No time fot this, I
dont`s see tha value“
„I don‘t understand what
they are saying. Let me
hire my own team“
… have negative impact on the
acceptance of AI in the organization
In case the first step works, it often fails after the pilot
Lacking responsibility and capability
to scale…
… is the real AI innovation blocker
for most of the organizations.
CoE
Business
„That really cool idea and the
modell seems to work. Lets
roll out to other countries for
different languages! Can we
do this? What does it cost?
?
„Let`s talk to the IT...“
CoE
IT &
Platform
Team
“Even if we can
set it up as an
IT Service, who
is going to
deliver and
maintain the
solution?”
„ This deos not scale“
„We are more an
enabler“
The reason is missing platform, processes, right people and data governance.
Missing capability to scale...
… a bit of the “Czech Dream”.
Lab /
Factory
Successful companies have design AI factories
Analytics Factory
Analytics Lab
Information
Management
1) Key role of Analytics Translators who are close
to business (often in the business domains)
2) Data Science Teams often dedicated to business
domains
3) Hubs are becoming flexible, cost-efficient
factories with multi-skill POD Teams
4) Hubs are build close to the plattform in
alignment with enterprise deployment strategy
5) Data Governance has high priority
Analytics Platform
Delivery
Business oriented
data science teams,
Translators, data citizens
and data owners
They were building AI Factories
from day 1…
… while many were focusing only
on the Labs.
What are the common themes we
have observed?
3 Takeaways
(1) Understand you Pain Points: Massive potential is still left on
the way mainly due to wrong organizational set up
(2) You need the right talent: Success is a play of strategy, business
and plattform – right people for the right job
(3) Build Your Factory: Hubs should have a real AI Factories which
are agile, flexible, cost efficient and close to data and platform
Danke!

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[DSC Europe 22] Next-Wave of Value – Operating Model for Scaling Data Science & AI - Michael Soucek

  • 1. Next-Wave of Value – Operating Model for Scaling Data Science & AI Dr. Michael Soucek Head of Data Science Accenture AI ASG 17.11.2022
  • 2. “I feel like having more (AI) pilots than any airline – still I don’t get anywhere” CEO German chemicals company
  • 3. (1) State of the Nation (2) What we know succesful AI scaler have in common? (3) What do they specifically look at in their operating model?
  • 4. In fewer than 70 years, artificial intelligence (AI) has evolved from a scientific concept to a societal constant of firms are still testing the AI waters 63% of firms have advanced their AI maturity enough to achieve superior performance and growth 12% When it comes to making the most of AI’s full potential, most organizations are barely scratching the surface… Quelle: Der KI-Reifegrad | Accenture
  • 5. AI maturity* measures the degree to which organizations have mastered AI-related capabilities… You know what, and don‘t know how to scale. You are not sure what to do and how. You could do it, but dont`know what. *Accenture Research analysis based on a sample of 1,200 companies
  • 6. … and it strongly varies by industry *Accenture Research analysis based on a sample of 1,200 companies
  • 7. What we know from successful AI scalers: AI is everyone’s business. have a clearly- defined strategy and operating model for scaling AI 71% leverage multi-disciplinary teams 92% agree a core data foundation is crucial to scaling AI 72% more likely to understand and implement Responsible AI 1.7x more likely to have employees that understand how AI applies to their role 2x
  • 8. If most organizations are racing to embrace AI, why are some seeing more value than others? Value + Strategy Their top leaders champion AI as a strategic priority for the entire organization People & Capabilities They invest heavily in talent to get more from their AI investments Governance They design AI responsibly, from the start. They industrialize AI tools and teams to create a strong AI core Optimization & scale Investment Priority They prioritize long- and short-term AI investment
  • 9. Let‘s be a little more concrete!
  • 10. Organizational development of both achievers and experimenters is similar Beginning of Data & Analytics Journey Thin Hub, Thick Spokes Thick Hub, Thin Spokes Balanced Corporate Centralized Model End of Data & Analytics Journey … I am sure you have heard about this plan!
  • 11. The devil is in detail CoE Business „We spend huge amout of time scanning and undestanding analyst reports and often miss important topics. Anythig AI can help with? Nr. 1 „We can train BERT based models to undestand entity linking in written text? ? Nr. 2 „Sure, I did something similar in R&D of a Pharma Comapny“ Difficult experience of business stakeholders with early hubs… CoE The reason is often missing or wrongly placed “Jedis”! „No time fot this, I dont`s see tha value“ „I don‘t understand what they are saying. Let me hire my own team“ … have negative impact on the acceptance of AI in the organization
  • 12. In case the first step works, it often fails after the pilot Lacking responsibility and capability to scale… … is the real AI innovation blocker for most of the organizations. CoE Business „That really cool idea and the modell seems to work. Lets roll out to other countries for different languages! Can we do this? What does it cost? ? „Let`s talk to the IT...“ CoE IT & Platform Team “Even if we can set it up as an IT Service, who is going to deliver and maintain the solution?” „ This deos not scale“ „We are more an enabler“ The reason is missing platform, processes, right people and data governance.
  • 13. Missing capability to scale... … a bit of the “Czech Dream”.
  • 14. Lab / Factory Successful companies have design AI factories Analytics Factory Analytics Lab Information Management 1) Key role of Analytics Translators who are close to business (often in the business domains) 2) Data Science Teams often dedicated to business domains 3) Hubs are becoming flexible, cost-efficient factories with multi-skill POD Teams 4) Hubs are build close to the plattform in alignment with enterprise deployment strategy 5) Data Governance has high priority Analytics Platform Delivery Business oriented data science teams, Translators, data citizens and data owners They were building AI Factories from day 1… … while many were focusing only on the Labs. What are the common themes we have observed?
  • 15. 3 Takeaways (1) Understand you Pain Points: Massive potential is still left on the way mainly due to wrong organizational set up (2) You need the right talent: Success is a play of strategy, business and plattform – right people for the right job (3) Build Your Factory: Hubs should have a real AI Factories which are agile, flexible, cost efficient and close to data and platform

Editor's Notes

  • #15: Proof of Concept Industrialization Embed insights into decision making process Harden and automate the data supply chain Roll out of the solution across the priority markets Deploy on platform allowing for visualization and data exploration by Data Consumers