Due week11
- 1. Due Week 11 A. A brief overview of the company and its products. We provide anyone who wants to communicate with the people all over the world with the space for communication. B. How is one of the products created or used? We give SNS service to anyone who can use network. C. How does a person (customer or employee) decide what to do (what to make or what to buy)? The user can use our SNS site free. But they are able to be premium user. Premium user can use a lot of function. D. How are the products packaged? Yes there is. The user can not use our SNS site very well first. So we provide the beginner service for one month. E. Is there a training program to teach employees or customers about the product? (How to use it or how to make it?) we made explain book to about our company which make ourself and all do ourself. It distribution for employees
- 2. and customers. We explain emphasis our company's purpose . F. Is there any extra support available for employees or customers if they need it? For example, is there a help line? Is there a FAQ (frequently asked questions)? Is your guide multi-lingual? We toward makes big SNS site like a Facebook. For the purpose translate are Chinese and English .us extra support is translate all language or English. If using only Japanese or own language , another countries people can't use web site. As a result we makes translate system and FAQ system. G. How can employees or customers contact human sources of help? If they have many trouble, they can call our company.