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An E-assessment Model for Supporting Collaborative
      Knowledge Building in a Social Software



                Ole C. Brudvik
                Anders Nome
               NKS Nettstudier
                 www.nks.no
NKS Nettstudier


• 4000 distance education students
• 100 years in 2014
• Total of 3 million students so far
• Located in Norway
• Focus on university/university college degrees
• Collaborate with many universities/university
  colleges
• Main subject areas:
    –   Business
    –   Media & Communication
    –   Pedagogy & Society
    –   Health & Social Studies
Motivation for Study



    “Remix means to take cultural artifacts and
 combine and manipulate them into new kinds of
   creative blends” (Knobel & Lankshear, 2008)

• Develop an e-assessment model for evaluating
  students engagement in remixing new creative
  knowledge products using social software.
• Employ this e-assessment model to evaluate
  students engagement with knowledge building
  using a social content network – www.diigo.com
Purpose of study



• Develop an e-assessment model for supporting
  and assessing learning by knowledge building
  using social software.
• Engage the students to work collaboratively with
  problem-based knowledge building using social
  software.
• The study evaluate how the e-assessment
  support students use of social software for
  knowledge building tasks.
• The study evaluate what affordances the social
  software have for engaging in collaborative
  knowledge building.
Web 2.0/Social Software - Spaces and Places for Knowing



• Explore in virtual and cross-cultural settings.
• Multimodal experience and conventions.
• Supports communities and collaboration.
• Manipulation and sharing.
• Consumers to become producers.
• Working with ideas and making links between
  sources.
• Add and remix their own interpretations and
  meanings.
(Owen and colleagues, 2006; Manovich, 2001;
Jenkins, 2006)
Knowledge in the Knowledge Society



• Weinberg (2006) describes knowledge as no
  longer organized as trees, but as «pile of
  leaves».
• The organization of knowledge in digital forms
  allows the same knowledge to be organized by
  many people in many ways through different
  digital constructions.
• Relationships with ideas determined by context,
  and each change in context can result in the
  ideas being reworked to meet the particular
  need.
(Weinberg, 2006; Siemens, 2006)
Knowledge



• The same idea might change its modality of
  representation and its structure at different times
  in different places (Siemens, 2006).
Instructional Method: Knowledge Building



• Based on the need to be able to work creatively with
  knowledge.
• Challenge is to engage learners in a developmental
  trajectory of creative knowledge production.
• Knowledge building defined as «the production and
  continual improvement of ideas of value to a
  community, through means that increases the
  likelihood that what the community accomplishes will
  be greater than the sum of individual contributions
  and part of broader cultural efforts.»
(Bereiter & Scardamalia, 2003)
Instructional Method: Knowledge Building



• «The goal is to advance the frontiers of
  knowledge as they perceive them.»
• Calls for «deep constructivism».
• «Learning is an internal, unobservable process
  that results in changes in belief, attitude or skill.
  Knowledge building, by contrast, results in the
  creation or modification of public knowledge…»
(Bereiter & Scardamalia, 2003)
Dialogic Literacy – Fundamental for Work in Knowledge
                            Society


• «In every kind of knowledge-based, progressive
  organization, new knowledge and new directions are
  forged through dialogue….The dialogue in the
  knowledge age organizations is not principally
  concerned with narrative, exposition, argument, and
  persuasion but with solving problems and developing
  new ideas. Higher-prder knowledge age skills have to
  do with collaboration, initiative, communication, and
  creativity»
• Knowledge building has the potential to engage the
  students in dialogic literacy: «the ability to engage
  productively in discourse whose purpose is to
  generate new knowledge and understanding»
                    (Bereiter & Scardamalia, 2005)
Diigo – Social Content Network             www.diigo.com

The students used the browser toolbar to work with information resources on the web




     The students used a
  Diigo Education Group to
Collaborate on the knowledge
         building task
Methodology



• Study conducted over 10 days with 1 learning
  task.
• 4 participants volunteered.
• Purpose-based sampling (Miles & Huberman,
  1984) based on the argument by Owen and
  colleagues (2006) that no longer are learners
  constrained by institutional borders, but they can
  explore in virtual and cross-cultural settings.
• Data collection: screenshots of work in Diigo –
  social content network. Work stored in the
  students Diigo Education Group.
Participants



• Participants where recruited from PLN.
• 3 in Norway and 1 in Australia.
• All of them studying or/and working with
  educational technology.
• The students did not know each other.
• 2 of them have used Diigo before.
The participants:
1. Thomas: a 21 years old student in the master in
ICT-supported Learning program at a University
College in Norway. Work as a teacher in a primary
school in Norway.
Participants



2. John: a 37 years old student in the master in
ICT-supported learning program at a University
College in Norway. Work at an e-learning company
and completing a Dr. Philos in instructional
technology.
3. Andrew: a 31 year old educational technology
researcher and a candidate to a PhD in Education at
a university in Australia.
4. Peter: a 47 years old history teacher at an upper
secondary school in Norway and a trainer for upper
secondary school teachers in pedagogical use of
technology.
Design of Learning Task and E-assessment Model



• Engage learners with ideas/resources on the
  Web.
• Engage learners in dialogic literacy through
  knowledge building using social content network.
• Open-ended task with multiple possible solutions.
Design of Learning Task and E-assessment Model



• Competence 1: ability to find and collect relevant
  ideas/resources.
• Competence 2: ability to find, collect/sample,
  organize and describe the content in the
  ideas/resources by choosing descriptive tags of
  content.
• Competence 3: ability to add own interpretation
  and meaning to the content of the
  ideas/resources.
• Competence 4: ability to combine and remix
  ideas/resources into a new construction of
  idea/proposal/solution to the task.
Design of Learning Task and E-assessment Model




Assessment model given to the students at the start of the learning task.
Purpose: 1. Support summative & formative assessment; 2. Self assessment;
3. Peer assessment; and 3. Transparency (Dalsgaard & Paulsen, 2009).
Results



• 30 bookmarks and 130 visits to the Diigo Group
• Most of the engagement on competence 3 with
  21 occurrences:
Ability to add own interpretation and meaning
    to the content of the ideas/resources.
Results: Competence 1



• The students bookmarks was initially not using descriptive tags of the
  content in source.
• Formatively scaffold the use of tags with pre-defined tags.
• Edited one bookmark by adding tags to show how the tags could be
  used to direct a focus on using the tags to describe the content in the
  source.
• Purpose of this was to create an organized "pile of leaves" in the
  knowledge folksonomy that the group was to work on further.
• After, descriptive tags were used more.
• A shared purpose for using the tags is needed!
• Scaffolding of using tags is a need!
Results: Competence 1




Students did not use tags but instead engaged directly with Competence 2 & 3.
Results: Competence 2



• The students used descriptive tags such as: game, addiction,
  psychological obsessive-compulsory to direct focus to what content
  in this resource is the focus in their work with this resource.
• The students sampled into the Diigo Group space the pieces of
  content that the tags was linked to.
• Also as they worked with this they engaged with competence 3 as
  they added their own interpretation by dialogically adding comments
  to the tagged sampled content.
• The process of sampling content from sources did not need any
  scaffolding and seemed to be an affordance for knowledge
  building that Diigo social content network supports.
Results: Competence 2

The students engaging in competence 2 by tagging the content
       in the source and sampling the content in focus.
Results: Competence 3



• The students started to engage with dialogic
  literacy at this stage.
• They used comments and sticky notes to add
  their own interpretation and meaning to the
  tagged content in their own bookmarks and to
  comments/sticky notes in other students
  bookmarks.
• Hence, an affordance of using Diigo social
  content network is in supporting the
  students to engage in dialogic literacy by
  adding interpretation and meaning to all the
  bookmarks in the collaborative Diigo Group.
Results: Competence 3

The students collaborate on adding interpretation and meaning
                 to the content in the source:
Results: Competence 4



• The most challenging part of the learning task.
• The students need to switch focus from dialogically creating an
  organized "pile of leaves" knowledge folksonomy by adding
  interpretation and meaning to using this to propose a
  solution/solutions to the task.
• Hence, only two students attempted to reach this level.
• The affordances of Diigo do not have good support for this
  process!
• Hence, more scaffolding is needed to extend the bookmarks to
  solutions or combine Diigo with another tool to do this part (e.g.,
  “post to blog” from Diigo).
Competence Level 4
Attempt to use discussion Topic in Diigo Group for Competence 4.
             The students did not choose to use this
Results: Competence 4

Students extending work on competence 3 to 4 by adding
            additional comment to bookmark
Conclusions



• The e-assessment model provides a useful
  analytical lens to evaluate the affordances of
  using different social software for knowledge
  building.
• It provides a useful framework for designing e-
  assessment for supporting students working on
  knowledge building task using different social
  software.
• The e-assessment model in action could be better
  as a summative assessment if the number of
  occurrences of work with competence levels
  would determine the final score instead of
  whether or not they do a competence.
Conclusion



• The affordances of using Diigo – social content
  network for knowledge building tasks:
  – Require scaffolding a shared purpose and how to do the
    tagging of content relevant to the task in the sources.
  – The affordance of using Diigo is centered at competence
    2 & 3: find, sample and add interpretation and meaning
  – For the students to engage with competence 4 the
    extension of the dialogic work on competence 3 need to
    be scaffold for work on proposing solutions to task
  – …or combine Diigo with another tool where the students
    can bring in the work on competence 3 to create and
    remix solutions to the task employing the bookmark
    dialogues.
Further Research



• A study designed with the needed scaffolding
  and/or tool combination for achieving task
  completion and longer dialogic literacy
  engagement in the knowledge building.
• This can extend the knowledge building activity
  to a competence level 5:

 Competence level 5: Dialogically analyze and
 evaluate the proposed solutions up against each
  other to collaboratively remix a comprehensive
            shared solution to the task.
Eassessmentpresentation final

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Eassessmentpresentation final

  • 1. An E-assessment Model for Supporting Collaborative Knowledge Building in a Social Software Ole C. Brudvik Anders Nome NKS Nettstudier www.nks.no
  • 2. NKS Nettstudier • 4000 distance education students • 100 years in 2014 • Total of 3 million students so far • Located in Norway • Focus on university/university college degrees • Collaborate with many universities/university colleges • Main subject areas: – Business – Media & Communication – Pedagogy & Society – Health & Social Studies
  • 3. Motivation for Study “Remix means to take cultural artifacts and combine and manipulate them into new kinds of creative blends” (Knobel & Lankshear, 2008) • Develop an e-assessment model for evaluating students engagement in remixing new creative knowledge products using social software. • Employ this e-assessment model to evaluate students engagement with knowledge building using a social content network – www.diigo.com
  • 4. Purpose of study • Develop an e-assessment model for supporting and assessing learning by knowledge building using social software. • Engage the students to work collaboratively with problem-based knowledge building using social software. • The study evaluate how the e-assessment support students use of social software for knowledge building tasks. • The study evaluate what affordances the social software have for engaging in collaborative knowledge building.
  • 5. Web 2.0/Social Software - Spaces and Places for Knowing • Explore in virtual and cross-cultural settings. • Multimodal experience and conventions. • Supports communities and collaboration. • Manipulation and sharing. • Consumers to become producers. • Working with ideas and making links between sources. • Add and remix their own interpretations and meanings. (Owen and colleagues, 2006; Manovich, 2001; Jenkins, 2006)
  • 6. Knowledge in the Knowledge Society • Weinberg (2006) describes knowledge as no longer organized as trees, but as «pile of leaves». • The organization of knowledge in digital forms allows the same knowledge to be organized by many people in many ways through different digital constructions. • Relationships with ideas determined by context, and each change in context can result in the ideas being reworked to meet the particular need. (Weinberg, 2006; Siemens, 2006)
  • 7. Knowledge • The same idea might change its modality of representation and its structure at different times in different places (Siemens, 2006).
  • 8. Instructional Method: Knowledge Building • Based on the need to be able to work creatively with knowledge. • Challenge is to engage learners in a developmental trajectory of creative knowledge production. • Knowledge building defined as «the production and continual improvement of ideas of value to a community, through means that increases the likelihood that what the community accomplishes will be greater than the sum of individual contributions and part of broader cultural efforts.» (Bereiter & Scardamalia, 2003)
  • 9. Instructional Method: Knowledge Building • «The goal is to advance the frontiers of knowledge as they perceive them.» • Calls for «deep constructivism». • «Learning is an internal, unobservable process that results in changes in belief, attitude or skill. Knowledge building, by contrast, results in the creation or modification of public knowledge…» (Bereiter & Scardamalia, 2003)
  • 10. Dialogic Literacy – Fundamental for Work in Knowledge Society • «In every kind of knowledge-based, progressive organization, new knowledge and new directions are forged through dialogue….The dialogue in the knowledge age organizations is not principally concerned with narrative, exposition, argument, and persuasion but with solving problems and developing new ideas. Higher-prder knowledge age skills have to do with collaboration, initiative, communication, and creativity» • Knowledge building has the potential to engage the students in dialogic literacy: «the ability to engage productively in discourse whose purpose is to generate new knowledge and understanding» (Bereiter & Scardamalia, 2005)
  • 11. Diigo – Social Content Network www.diigo.com The students used the browser toolbar to work with information resources on the web The students used a Diigo Education Group to Collaborate on the knowledge building task
  • 12. Methodology • Study conducted over 10 days with 1 learning task. • 4 participants volunteered. • Purpose-based sampling (Miles & Huberman, 1984) based on the argument by Owen and colleagues (2006) that no longer are learners constrained by institutional borders, but they can explore in virtual and cross-cultural settings. • Data collection: screenshots of work in Diigo – social content network. Work stored in the students Diigo Education Group.
  • 13. Participants • Participants where recruited from PLN. • 3 in Norway and 1 in Australia. • All of them studying or/and working with educational technology. • The students did not know each other. • 2 of them have used Diigo before. The participants: 1. Thomas: a 21 years old student in the master in ICT-supported Learning program at a University College in Norway. Work as a teacher in a primary school in Norway.
  • 14. Participants 2. John: a 37 years old student in the master in ICT-supported learning program at a University College in Norway. Work at an e-learning company and completing a Dr. Philos in instructional technology. 3. Andrew: a 31 year old educational technology researcher and a candidate to a PhD in Education at a university in Australia. 4. Peter: a 47 years old history teacher at an upper secondary school in Norway and a trainer for upper secondary school teachers in pedagogical use of technology.
  • 15. Design of Learning Task and E-assessment Model • Engage learners with ideas/resources on the Web. • Engage learners in dialogic literacy through knowledge building using social content network. • Open-ended task with multiple possible solutions.
  • 16. Design of Learning Task and E-assessment Model • Competence 1: ability to find and collect relevant ideas/resources. • Competence 2: ability to find, collect/sample, organize and describe the content in the ideas/resources by choosing descriptive tags of content. • Competence 3: ability to add own interpretation and meaning to the content of the ideas/resources. • Competence 4: ability to combine and remix ideas/resources into a new construction of idea/proposal/solution to the task.
  • 17. Design of Learning Task and E-assessment Model Assessment model given to the students at the start of the learning task. Purpose: 1. Support summative & formative assessment; 2. Self assessment; 3. Peer assessment; and 3. Transparency (Dalsgaard & Paulsen, 2009).
  • 18. Results • 30 bookmarks and 130 visits to the Diigo Group • Most of the engagement on competence 3 with 21 occurrences: Ability to add own interpretation and meaning to the content of the ideas/resources.
  • 19. Results: Competence 1 • The students bookmarks was initially not using descriptive tags of the content in source. • Formatively scaffold the use of tags with pre-defined tags. • Edited one bookmark by adding tags to show how the tags could be used to direct a focus on using the tags to describe the content in the source. • Purpose of this was to create an organized "pile of leaves" in the knowledge folksonomy that the group was to work on further. • After, descriptive tags were used more. • A shared purpose for using the tags is needed! • Scaffolding of using tags is a need!
  • 20. Results: Competence 1 Students did not use tags but instead engaged directly with Competence 2 & 3.
  • 21. Results: Competence 2 • The students used descriptive tags such as: game, addiction, psychological obsessive-compulsory to direct focus to what content in this resource is the focus in their work with this resource. • The students sampled into the Diigo Group space the pieces of content that the tags was linked to. • Also as they worked with this they engaged with competence 3 as they added their own interpretation by dialogically adding comments to the tagged sampled content. • The process of sampling content from sources did not need any scaffolding and seemed to be an affordance for knowledge building that Diigo social content network supports.
  • 22. Results: Competence 2 The students engaging in competence 2 by tagging the content in the source and sampling the content in focus.
  • 23. Results: Competence 3 • The students started to engage with dialogic literacy at this stage. • They used comments and sticky notes to add their own interpretation and meaning to the tagged content in their own bookmarks and to comments/sticky notes in other students bookmarks. • Hence, an affordance of using Diigo social content network is in supporting the students to engage in dialogic literacy by adding interpretation and meaning to all the bookmarks in the collaborative Diigo Group.
  • 24. Results: Competence 3 The students collaborate on adding interpretation and meaning to the content in the source:
  • 25. Results: Competence 4 • The most challenging part of the learning task. • The students need to switch focus from dialogically creating an organized "pile of leaves" knowledge folksonomy by adding interpretation and meaning to using this to propose a solution/solutions to the task. • Hence, only two students attempted to reach this level. • The affordances of Diigo do not have good support for this process! • Hence, more scaffolding is needed to extend the bookmarks to solutions or combine Diigo with another tool to do this part (e.g., “post to blog” from Diigo).
  • 26. Competence Level 4 Attempt to use discussion Topic in Diigo Group for Competence 4. The students did not choose to use this
  • 27. Results: Competence 4 Students extending work on competence 3 to 4 by adding additional comment to bookmark
  • 28. Conclusions • The e-assessment model provides a useful analytical lens to evaluate the affordances of using different social software for knowledge building. • It provides a useful framework for designing e- assessment for supporting students working on knowledge building task using different social software. • The e-assessment model in action could be better as a summative assessment if the number of occurrences of work with competence levels would determine the final score instead of whether or not they do a competence.
  • 29. Conclusion • The affordances of using Diigo – social content network for knowledge building tasks: – Require scaffolding a shared purpose and how to do the tagging of content relevant to the task in the sources. – The affordance of using Diigo is centered at competence 2 & 3: find, sample and add interpretation and meaning – For the students to engage with competence 4 the extension of the dialogic work on competence 3 need to be scaffold for work on proposing solutions to task – …or combine Diigo with another tool where the students can bring in the work on competence 3 to create and remix solutions to the task employing the bookmark dialogues.
  • 30. Further Research • A study designed with the needed scaffolding and/or tool combination for achieving task completion and longer dialogic literacy engagement in the knowledge building. • This can extend the knowledge building activity to a competence level 5: Competence level 5: Dialogically analyze and evaluate the proposed solutions up against each other to collaboratively remix a comprehensive shared solution to the task.