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- 1. © 2001 Prentice Hall, Inc. All rights reserved. Chapter 17, e-Learning Outline 17.1 Introduction 17.2 e-Learning Technologies and Infrastructure 17.3 e-Learning Overview 17.4 e-Learning Solution Providers 17.5 Training Marketplaces 17.6 Information Technology (IT) Training Online 17.7 Traditional Education Online 17.8 Studying Online 17.9 Educational Supplies and Resources Online
- 2. © 2001 Prentice Hall, Inc. All rights reserved. 17.1 Introduction • E-learning – The use of the Internet and related technologies for the development, distribution and enhancement of learning resources • Provides students and professional with skills for career advancement, enabling busy people to learn new technologies • Experts believe it to be the fastest growing education industry, expecting it to double in size between 2000 and 2002
- 3. © 2001 Prentice Hall, Inc. All rights reserved. 17.1 Introduction e-Learning SWOT Analysis Strengths Ability to offer education to large numbers of students from distant locations. Lower costs (travel, instructor fees). Shorter courses mean less time commitment necessary from corporate students. Lower cost means education is more accessible to people with limited financial resources. Use best instructors making best courses available to all. Weaknesses Large commitment to technology needed from universities, corporations offering e- learning courses. Lack of face-to-face contact with students. Current technology does not support low-cost, high-bandwidth, synchronous student- teacher interaction.
- 4. © 2001 Prentice Hall, Inc. All rights reserved. 17.1 Introduction Opportunities Ability to reach the world instantaneously with the latest news and technologies. Ability to train sales force and employees about product advancements. Access to courses from a variety of universities. Decrease long-term education expenses by shifting learning programs to the Web. Threats Lack of student interest. Equipment and technology requirements restrict adoption of e-learning. Lack of human interaction deters the learning process. Most corporate instructor-led courses last 4-5 days, comprehensive coverage of some topics could be lost in a shorter e-course.
- 5. © 2001 Prentice Hall, Inc. All rights reserved. 17.2 e-Learning Technologies and Infrastructure • Video-conferencing technology • Streaming audio and video • Redundant storage space • High-bandwidth required to broadcast courses over the Web • Computer-based-training (CBT) – Interactive educational software presented on floppy disks and CDs – Allows students to take a self-paced course in any number of subjects – Since no downloading is necessary, bandwidth is not a concern with CBT courses
- 6. © 2001 Prentice Hall, Inc. All rights reserved. 17.2 e-Learning Technologies and Infrastructure • Web-based-training developers must consider that their courses will be used on varying operating systems and platforms • Cross-platform – Products are accessible by many different operating systems • Asynchronous courses – Can be taken any time, are self-paced and will not have the benefit of a live instructor – Courses must minimize student confusion by providing a basic interface and clear, concise content – Students should have the ability to communicate with each other using chat programs and message boards
- 7. © 2001 Prentice Hall, Inc. All rights reserved. 17.2 e-Learning Technologies and Infrastructure • Storage space is a major concern for e-learning vendors – Each course requires a database of information that can be downloaded by the students – Audio and video require additional server space • Synchronous courses – Occurring in real time – Audio and video with live instructors will require even more resources to ensure that systems function properly when the courses are delivered • Learning Management Systems (LMS) – A database which can be accessed by employees and students, providing course outlines, explanations, pre- requisite information and courses
- 8. © 2001 Prentice Hall, Inc. All rights reserved. 17.3 e-Learning Overview • Learning marketplace – Connects students and teachers to courses on the Internet • Businesses design e-learning opportunities to supplement their current products and services • Online universities offer both accredited and non- accredited courses • Online learning also includes classes for people interested in developing new skills or entertaining hobbies
- 9. © 2001 Prentice Hall, Inc. All rights reserved. 17.3 e-Learning Overview • Opponents of e-learning – Fear of an increase in the digital divide – Copyright infringement – Online learning reduces social interaction among children – Lack the socialization aspects of a traditional education – Web-based training is not always designed by skilled educators
- 10. © 2001 Prentice Hall, Inc. All rights reserved. 17.4 E-Learning Solution Providers • Build customized courses for businesses • Monitor the success of the training to determine the company’s return on investment (ROI) – The ratio of cost savings and increased revenue to money • Providers: – DigitalThink – Centra – Saba – SmartForce – THINQ.com – Click2Learn
- 11. © 2001 Prentice Hall, Inc. All rights reserved. 17.5 Training Marketplaces • Training marketplace – A forum for companies that need training but do not want to pay the development and implementation costs of designing their own program • Allow companies to select the material they need and pay per course
- 12. © 2001 Prentice Hall, Inc. All rights reserved. 17.5 Training Marketplaces e-Learning Solution Provider URL Features Saba www.saba.com Offers consulting services, solutions implementation, hosting services, scalable corporate education services and performance management. WBT Systems www.wbtsytems.com TopClass, WBT System’s signature product, offers design and development services for Web-based training. VCampus www.vcampus.com Provides e-learning platform with customizing capabilities. A tour of VCampus and a demonstration course are available through the site. SmartForce www.smartforce.com Offers customized e-learning solutions and support services. THINQ www.thinq.com Provides customized Web-based training through Thinq Learning Consulting services.
- 13. © 2001 Prentice Hall, Inc. All rights reserved. 17.5 Training Marketplaces Click2Learn www.click2learn.com A database of products and services to help individuals and companies find the courses they need. This site also has a skills assessment feature that helps customers evaluate their e-learning needs. Companies wishing to develop their own training can use the Click2Learn Toolbook product to develop and sell courses on the Click2Learn site. Headlight.com www.headlight.com Design, development and deployment of training courses based on corporate needs. Consulting services are also available. PBS Adult Learning Service www.pbs.org/adultlearning Licenses and distributes online learning courses to colleges, universities, etc. Caliber www.caliberlearning.com Builds online courses to meet corporate needs, provides distribution methods and consulting services.
- 14. © 2001 Prentice Hall, Inc. All rights reserved. 17.6 Information Technology (IT) Training Online • Provides the advantage of hands-on experience • Students can learn new languages and techniques and apply them directly while at the computer • Training Providers: – Knowledgenet.com – Wavetech.com – Ameritrain – CyberStateU – CodeWarriorU – Net-Scene – Quisic
- 15. © 2001 Prentice Hall, Inc. All rights reserved. 17.6 Information Technology (IT) Training Online Quisic Corporate Programs. (Courtesy of © Quisic. All Rights Reserved.)
- 16. © 2001 Prentice Hall, Inc. All rights reserved. 17.6 Information Technology (IT) Training Online Quisic Corporate Programs. (Courtesy of © Quisic. All Rights Reserved.)
- 17. © 2001 Prentice Hall, Inc. All rights reserved. 17.6 Information Technology (IT) Training Online URL Products and Services www.knowledgenet.com View demonstrations of KnowledgeNet including KnowledgeNet Live (e-learning classroom setting, dual-band communication, etc.); KnowledgeNet Express (experience Microsoft and Cisco training sessions); KnowledgeNet Custom (view custom designed training session); KnowledgeNet Mentor and KnowledgeNet Labs. gocertify.earthweb.com Provides IT training and certification from a variety of vendors. www.wavetech.com Offers instructor-led training, self-paced study, computer-based training, certification, etc. www.ameritrain.com Provides hands-on computer training.
- 18. © 2001 Prentice Hall, Inc. All rights reserved. 17.7 Traditional Education • Elementary • High school • College and adult students • Accredited and non-accredited universities over degrees online • In the future wireless applications may allow classes to be taken while commuting to and from work
- 19. © 2001 Prentice Hall, Inc. All rights reserved. 17.7 Traditional Education University URL Programs Offered University of Dallas imba.udallas.edu e-Commerce, Telecommunications Management, Information Technology and Sport Management Colorado State www.biz.colostate.edu MBA and Management of Technology East Carolina University www.dcs.ecu.edu MS Industrial Technology, MS Occupational Safety, graduate and undergraduate courses Concord University bw.concordlawschool.com Juris Doctorate, Executive JDSM Suffolk University www.suffolkemba.org MBA Jones International University www.educationalbenefit.com MBA Kaplan www.kaplancollege.com MBA, Paralegal Studies, Legal Nurse Consulting, Criminal Justice and Law. Capella University www.capellauniveristy.com MS, MBA, PhD
- 20. © 2001 Prentice Hall, Inc. All rights reserved. 17.8 Studying Online School URL Purpose Stanford eskolar.com Designed for healthcare professionals, allowing them to meet patient needs and continue their education. NYU NYUOnline.com Delivers customized content packages to business organizations. Columbia Fathom.com Provides articles, interviews, lectures and additional resources in technology, business, law, etc. UCLA OnlineLearning.net Offers both accredited and nonaccredited continuing education courses. UPenn Pensare.com Hosts an e-learning center, now offering “Strategic Business Plan Analysis.”
- 21. © 2001 Prentice Hall, Inc. All rights reserved. 17.8 Studying Online Tutor.com’s whiteboard. (Courtesy of tutor.com, Inc.)
- 22. © 2001 Prentice Hall, Inc. All rights reserved. 17.9 Educational Supplies and Resources Online • Books, videos and other materials offered at a low cost • Financial aid applications • Used book/ book-buy-back sales • Online services: – eCampus.com – Varsitybooks.com – Bigwords.com – Addall.com – Bookfinder.com – FreeScholarships.com