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Capability Building : Why
Does it require any Justification for
Why Capability Building is Important ?
We don’t think So… 
Organization Efforts
Workshops
Trainings
Tests
A Small Dialogue : Please go by Serial Number
1.
WOW.. This is
the Latest Buzz..
We should go for
this Training
2.
That’s really cool.
But we are not
using this in our
project. I don’t
think we need it
3.
Hmmm. Whatever
it is. I will
definitely go for
it
7.
How was
your
training.
8.
It was really
good. Though
there were some
practical aspects
missing
9.
That’s Great.
Hey I have a good idea….
Why don’t we plan a small
Brain-storming session with
rest of the Team on the
same.
May be together we may
identify the need where we
can leverage your training
and really get to the
practical aspects of the
same.
Moreover this will help
creating WOW factor for
the client
10.
That sounds
great.
But you know I
already have pile
of work to do.
Let’s Plan it some
other time
Before Training Dialogue With Colleague
After Training Dialogue With Colleague
4.
There is a training
planned which I am
really very
interested in.
Kindly help me with
the same.
6.
Don’t worry about the
delivery. I will stretch
to ensure we are not
missing any deadline of
my deliverable
5.
I would really like you to have
this training but you know our
delivery schedule is very tight
and Stringent
Before Training Dialogue With Manager
Our Key Concerns
Concerns Identified during Dialogue with
the Colleague before training
Concerns Identified during Dialogue with
the Manager before training
Concerns Identified during Dialogue with
the Colleague after training
• Alignment : Lack of Organizational
alignment with Individual
• Relevance : With Project
• Thought : Lack of thinking to self-
Improve
• Support : Lack of Support from the
Management because of the Impacts
(Deliveries)
• Thought : Lack of thinking to understand
the long-term strategic benefit that we
can gain for the client by indulging into
these activities
• Effectiveness : of Programs related to
Practicality, Applicability, Agility.
• Missed Opportunity : To help client with
some Improvement ideas
• Thought :To understand the importance of
Sharing the learnings and collaboratively
Identifying areas where we can use these
learnings to improve.
Our Key Concerns
Other Key Concerns
• Budget : Insufficient Funding
• Measure Effectiveness: Lack of Credible
Metrics.
Capability Building : Vision & Principles
Taking Concerns one on one
Being Aligned : A Continuous Practice (Alignment Framework)
Aligned Capabilities
Identify Organizational
Capabilities Need
•Careful Analysis of
•Global Future Trends
•Competitor’s Capabilities
•External Events
Identify Individual Project
Capabilities Need
•Careful Analysis of Future Road-Map &
Demands
Evaluate
• Both the needs are carefully
evaluated on following parameters
and then prioritized accordingly :
• Importance (Short-term & Long-
term)
• Relevance
• Availability of Resources
• Budget Required
• Revenue Prospects
Taking Concerns one on one
Being Effective: An Evolving Journey (An Effective Business Process)
Capability
Creating an Effective, Agile, &
Applicable Training Program
Or
Updating the Program based on
feedback from previous executions
Execute the Program
Identifying and work on the
Requirements E.g. Relevant Technologies,
Resourcing Etc.
Can we realize
this Capability
as a Framework
or a Product?
Creating an Effective, Agile, &
Applicable Training Program on the
Product Design/Usage
Or
Updating the Program based on
feedback from previous executions
Collect the Feedback
No Design/Develop the
Framework/Product
Yes
Updates Updates
Being Effective: An Effective, Agile & Applicable Training Program
1.Hierarchical Execution
With Smaller Teams : Providing
each one an opportunity to create
expertise on the Capability and its
applicability
2.Continuous Evaluation & Enhancements :
Running the Program multiple times with different teams (view-points) gives us an opportunity to
work on comprehensive feedback and bringing the program to real maturity
3.Program Aspects:
The program must address the solutioning and implementation
aspects and hence ensures delivery of an Practical & Applicable
content
Taking Concerns one on one
Being Thoughtful : Developing a Learning Culture by having these Roles/Responsibilities
Learner
There is a new Training
Program Catalog. Let
me check what all
exciting new learning
opportunities we have.
Predictor
Our Project future
road-map would need
these new Capabilities.
Let me propose these
to Capability Team
Mentor
The Training program
was really awesome .
Let me plan an
Iteration/Execution
for our Team. This will
give us an opportunity
to cure some grey
areas
Contributor
The Program is
good but it lacked
some practical
aspects. Let me
share this
feedback
Focused
This new
framework/product
developed by
Capability Team is
really very good and
relevant for us. Let
me discuss with Team
if we can share
leverage it further in
our project
Strategist
The team has requested to
participate in this Training
Program. Let us plan our
delivery schedule so that
team can participate in this
program. This may help us in
long run

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Effective Capability Building

  • 1. Capability Building : Why Does it require any Justification for Why Capability Building is Important ? We don’t think So… 
  • 3. A Small Dialogue : Please go by Serial Number 1. WOW.. This is the Latest Buzz.. We should go for this Training 2. That’s really cool. But we are not using this in our project. I don’t think we need it 3. Hmmm. Whatever it is. I will definitely go for it 7. How was your training. 8. It was really good. Though there were some practical aspects missing 9. That’s Great. Hey I have a good idea…. Why don’t we plan a small Brain-storming session with rest of the Team on the same. May be together we may identify the need where we can leverage your training and really get to the practical aspects of the same. Moreover this will help creating WOW factor for the client 10. That sounds great. But you know I already have pile of work to do. Let’s Plan it some other time Before Training Dialogue With Colleague After Training Dialogue With Colleague 4. There is a training planned which I am really very interested in. Kindly help me with the same. 6. Don’t worry about the delivery. I will stretch to ensure we are not missing any deadline of my deliverable 5. I would really like you to have this training but you know our delivery schedule is very tight and Stringent Before Training Dialogue With Manager
  • 4. Our Key Concerns Concerns Identified during Dialogue with the Colleague before training Concerns Identified during Dialogue with the Manager before training Concerns Identified during Dialogue with the Colleague after training • Alignment : Lack of Organizational alignment with Individual • Relevance : With Project • Thought : Lack of thinking to self- Improve • Support : Lack of Support from the Management because of the Impacts (Deliveries) • Thought : Lack of thinking to understand the long-term strategic benefit that we can gain for the client by indulging into these activities • Effectiveness : of Programs related to Practicality, Applicability, Agility. • Missed Opportunity : To help client with some Improvement ideas • Thought :To understand the importance of Sharing the learnings and collaboratively Identifying areas where we can use these learnings to improve.
  • 5. Our Key Concerns Other Key Concerns • Budget : Insufficient Funding • Measure Effectiveness: Lack of Credible Metrics.
  • 6. Capability Building : Vision & Principles
  • 7. Taking Concerns one on one Being Aligned : A Continuous Practice (Alignment Framework) Aligned Capabilities Identify Organizational Capabilities Need •Careful Analysis of •Global Future Trends •Competitor’s Capabilities •External Events Identify Individual Project Capabilities Need •Careful Analysis of Future Road-Map & Demands Evaluate • Both the needs are carefully evaluated on following parameters and then prioritized accordingly : • Importance (Short-term & Long- term) • Relevance • Availability of Resources • Budget Required • Revenue Prospects
  • 8. Taking Concerns one on one Being Effective: An Evolving Journey (An Effective Business Process) Capability Creating an Effective, Agile, & Applicable Training Program Or Updating the Program based on feedback from previous executions Execute the Program Identifying and work on the Requirements E.g. Relevant Technologies, Resourcing Etc. Can we realize this Capability as a Framework or a Product? Creating an Effective, Agile, & Applicable Training Program on the Product Design/Usage Or Updating the Program based on feedback from previous executions Collect the Feedback No Design/Develop the Framework/Product Yes Updates Updates
  • 9. Being Effective: An Effective, Agile & Applicable Training Program 1.Hierarchical Execution With Smaller Teams : Providing each one an opportunity to create expertise on the Capability and its applicability 2.Continuous Evaluation & Enhancements : Running the Program multiple times with different teams (view-points) gives us an opportunity to work on comprehensive feedback and bringing the program to real maturity 3.Program Aspects: The program must address the solutioning and implementation aspects and hence ensures delivery of an Practical & Applicable content
  • 10. Taking Concerns one on one Being Thoughtful : Developing a Learning Culture by having these Roles/Responsibilities Learner There is a new Training Program Catalog. Let me check what all exciting new learning opportunities we have. Predictor Our Project future road-map would need these new Capabilities. Let me propose these to Capability Team Mentor The Training program was really awesome . Let me plan an Iteration/Execution for our Team. This will give us an opportunity to cure some grey areas Contributor The Program is good but it lacked some practical aspects. Let me share this feedback Focused This new framework/product developed by Capability Team is really very good and relevant for us. Let me discuss with Team if we can share leverage it further in our project Strategist The team has requested to participate in this Training Program. Let us plan our delivery schedule so that team can participate in this program. This may help us in long run