Effective communication using johari windows by MVS Rao
Download as PPTX, PDF0 likes266 views
The document discusses various aspects of communication, including self-presentation cues and the importance of listening skills. It also introduces the Johari Window model to enhance self-awareness and mutual understanding among individuals. Additionally, it identifies barriers to communication and emphasizes the significance of non-verbal communication.
Effective communication using johari windows by MVS Rao
- 1. Sampark Arena, 17/3, Mathura Road |Faridabad - 121002| Dist: Faridabad (Haryana) | India | ( Phone No.: 91 129 3214227 |7 Fax: +91 129 4073226|*: info@silpl.com
- 4. Radha’s Mother has 4 Children : April, May and June What is the name of the Fourth ?
- 12. How do we Communicate without speaking ?
- 13. Kinesics
- 14. Types of Non-verbal Communication 14 PARA-LANGUAGE Pitch Volume Rate
- 15. Types of Non-verbal Communication 15 PARA-LANGUAGE Intonation Quality Modulation
- 16. The 9 Cs of Communication !
- 17. Confidence Concise Considerate Clarity Concrete Courtesy Complete Correct Careful
- 18. N FORM ADVANCE SHIPPING NOTIFICATION ( ASN ) MARKING ON BAGS ( RUDRAPUR VIA DELHI )
- 19. Organization Barriers • Attitude of Superiors • Fear of challenge of authority • Lack of time • Lack of awareness • Unwillingness of Juniors to communicate
- 20. Listen Twice as much as you Talk !
- 21. Listening Skills “If we were supposed to talk more than listen, we would have been given two mouths and one ear !” ( Mark Twain )
- 22. Conversation is generally… Misunderstoo d Misinterprete d Rejected Not Heard
- 23. Being Active Listeners… • Understand body language • Make eye contact • Suspend judgment • Keep an open mind • Hear the person out • Do not react to emotive words
- 29. EFFECT Customer
- 31. HOW TO IMPROVE ?
- 32. JOHARI WINDOWS Developed by Joseph Luft and Harry Ingham (University of California) in the year 1955 JOHARI Derived from their First Names ( Jo + Harry )
- 33. JOHARI WINDOWS A Simple Effective Tool for illustrating and improving self-awareness and mutual understanding between individuals within a group / between Groups .
- 34. JOHARI WINDOWS OPEN AREA BLIND SELF : Not known to Self but known to BLIND AREA HIDDEN AREA others. UNKNOWN AREA PRIVATE SELF : Known to Self but not to others. UNKNOWN SELF : Not known to Self or others.
- 35. QUDARANT 1 – PUBLIC SELF
- 36. QUDARANT 2 – BLIND AREA
- 37. QUDARANT 3 – PRIVATE SELF
- 38. QUDARANT 4 – UNKOWN SELF
- 39. FREE / OPEN AREAS: KNOWN TO ME AND OTHERS
- 40. BLIND SPOTS : KNOWN TO OTHERS ONLY
- 41. HIDDEN AREA : UNKNOWN TO OTHERS
- 42. UNKNOWN AREA : KNOWN TO NONE
- 43. OPEN AREA BLIND AREA OPEN AREA UNKNOWN AREA HIDDEN AREA
- 44. THANK YOU !
- 45. 45 Valuing Time…