Effective Interviewing Skills

Effective Interviewing Skills How to present yourself well to get the job offer? By Syed Asghar Husain Email: sasgharhusain@hotmail.com

Purpose To provide you with the knowledge, skills and tools to build a level of comfort and confidence in presenting yourself effectively during an employment/job interview to get the job offer!

Objectives Within the next half an hours you will learn:  the type of job interview most companies use and why  steps in the job interview process  who your interviewers are like to be and their role  skills for effective interviewing  what the interviewers are looking for  recommends model for answering questions  how to prepare for questions asked  the key to a successful job interview  tips on building confidence and reducing anxiety

Type of Interview Behavioural Method  Developed based upon a “critical incident” method of job analysis  Questions are asked to elicit behaviours used in the past, or that might be used in the future.  Predict future success based upon past performance or potential. Purpose: - Identify key strengths and areas for development. - Make a recommendation for hire or not.

Steps in the Interview Process  Introductions  Questions and Answers  Closing  Follow up  Approximately 45 min - 1 hour

Interviewers  Who are they?  What is their role?  Where will they conduct the interview?  Why more than one interviewer?  How are they trained?  When will they notify me?

Skills for Interviewing Effectively Be prepared to:  Listen  Speak  Project  Present  Convince  Influence

Interviewers Are Looking For… Evidence of your levels of:  Job Knowledge  Skills  Abilities  Personal Characteristics

How do the Interviewers Evaluate Me? The Rating Scale - 1 to 5 point rating scale, where 1 is the lowest and 5 is the highest - “1” is reflective of “little or none of the skill being demonstrated” - “5” indicates a “great amount” of the skill being demonstrated Individual Skill Ratings The interviewers assign: - an individual rating for each skill being evaluated. - an overall rating.

Answering Questions S Step 1: Describe the situation A Step 2: Describe the action R Step 3: Describe the result O Step 4: Describe the outcome

Listening and Responding Listen carefully: • to ensure your understanding by: -summarizing -paraphrasing -asking to have the question repeated • for what is being asked: -who, what, when, where, why, how -describe -explain -to identify what skill area the question best fits

Answering Questions Asked Answer by demonstrating:  that you possess the skill.  the frequency with which you have used the skill.  the outcome of when you used the skill in the past.

Answering Questions Asked Describe:  a recent work-related example of when you used the skill:  what was the situation?  where did the situation occur?  when did it happen?  who was involved?  why did the situation occur?  … etc.

Answering Questions Asked Most importantly, state clearly:  what action YOU took to respond to and correct the situation? Summarize by demonstrating:  that you have used the skill in the past with positive results.  that it was a result of your special skills, abilities, or personal characteristics.  how you would welcome the challenge of using the skill in the position you’re interviewing for.

Key To Your Success… Distinguish yourself!  Communicate a strong understanding of the job.  Express how your strengths not only meet, but exceed, requirements even in a worst case scenario.  Demonstrate how you will add value to the organization.

Building your confidence… Tips:  Talk about your best points and speak with confidence!  DO use words that show you have faith in yourself.  DO answer the interviewers’ concerns.  DON’T put yourself down with negative statements.  DON’T use weak words.

Questions To Ask Or Not? Remember:  Ask questions of the interviewers that support that you have the knowledge, skills, abilities, and personal qualities to meet the demands of the job.  Avoid asking questions related to how you will benefit from getting the job.

Effective Interviewing Skills

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Effective Interviewing Skills