- The team's strategy was to collect information on the company and key employees, identify those who could influence the CEO, and convince employees and the CEO to try their new solution.
- After 120 days and 57 decisions, they had 10 employees adopt their solution, with awareness reaching 2 people and interest reaching 8.
- They initially gathered data on top managers and identified relationships before deciding to approach the CEO through others.
- They analyzed successful and failed decisions, like effective memorandums but ineffective emails, to guide future actions to increase adoptions.
- Lessons were to get support from key people quickly while avoiding long analyses or only engaging top management.