Embracing and Executing Change
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The document discusses embracing and executing change, outlining reasons for resistance to change and reasons why change occurs. It provides steps for effective change leadership according to John Kotter, including making the need for change urgent, setting leadership, developing a vision and communicating it. Additional tips are given for implementing change through planning, communication, feedback and celebrating wins. Change is positioned as necessary for progress but can provoke fear of the unknown.
Embracing and Executing Change
- 1. Embracing and Executing Change Charles R. (Chas) Jordan M.P.A., P.W.E., F.M.P. Assistant Public Works Director / Facilities Manager City of Largo, Florida Florida Public Works Institute APWA Florida Chapter
- 2. Socrates: The secret of change is to focus all of your energy, not on fighting the OLD, but on building the NEW”
- 3. Why do we resist Change? Fear of the unknown Wants to do good, don't want to learn new Mandates without explanation or concern (perception is perceived as negative) Fear of irrelevance
- 4. Why does change occur? What happens? To Progress To keep moving To help people Make jobs easier Because other things change, making something change Example: Fuel Charge Increase
- 5. John P. Kotter Harvard Business School Press, 1996 Leading Change
- 6. Effective Change Leadership Make it Urgent Set Leadership Develop a Vision and Strategy Communicate the Vision Empower Staff Generate Short-Term Wins Take Gains and Make More Make the Change - Culture
- 7. Effective steps to making a change: Why is the change so important? Is there a dedicated group supporting the change? What will be better/different when we get there? Talk about it! Let others help and be involved Celebrate easy wins Celebrate major milestones Embrace the new results
- 8. How to make it happen We need to do this now because… Set the Team Present the Future This is where you work, this is the vision Do what is right Celebrate Keep up the momentum Reward and recognize change agents
- 10. Get on the Bus! Have you ever seen someone... On the bus Driving the bus Wants to be on the bus, but can’t find the door Appears to be on the bus, but putting sugar in the gas tank Sits near the door of the bus for hasty exit Slicing tires
- 11. Know anybody on the Short Bus? Doesn't know what they are doing or why they are there Is just along for the ride Not aware of the buses around them all moving in different directions Could get in a crash
- 12. Know anybody on the Wrong Bus? Victim of the popular thought Doesnt understand or know the vision Has a different agenda Needs to find a new School District?
- 13. What is a change that is happening in your workplace that makes you feel angry and/or afraid.
- 14. What is a change that needs to happen in your workplace. How do you think you can make it happen
- 15. Implementing the Change Make a Plan − Clearly state the change and the steps toward it Have town halls or staff charettes to discuss the impacts and advantages Support your staff & support the change − Allocate resources
- 16. Feedback and Communication Meetings and Sit Downs Email Communications Talk one on one with employees Airing of grievances and brainstorms Document and Communicate Progress − Send out emails at major milestones − Recognize folks for effective work − Communicate out your great work