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Social Media and Target
A plan for increasing sales at Target stores
By Emily Seekell
Overview of Business
 Target is the second-largest discount
  retailer in the United States
 In January 2011, they announced
  movement into Canada
 Company ranked 33 on the Fortune
  500 list as of 2010
Competitors and Goals
   The largest discount retailer in the
    United States is Wal-mart
    ◦ Target’s main competitor

 Target’s main goal: achieve the status
  of number one discount retailer in the
  US and Canada
 How? Maintain quality products over
  Wal-mart’s lower quality products
Audience
          Budget conscious Americans
           ◦ Men, women, and children

          Also charitable people
           ◦ by donating 5% of their pre-tax
             profit


          How do we reach a wide
           variety for the target
           audience?
Search Engines
 Best way to reach people
 Google is primary
 Have a good page title
    ◦ show up with generic searches
   Have specific content
    ◦ show up with specific searches


   Target does this extremely well
Social Networking
 Facebook, Twitter, FourSquare, Googl
  e+
 A way to respond to concerns
  personally
 Good for advertising in a “personal”
  setting
Blogging
 Best way to get feedback
 Monitor blogs for
 Comment on bad mentions of
  company
 Create your own
What To Do (timeline)
 Monitor blogs and social network sites
 Update Facebook and Twitter
  regularly
 Constantly search Google and Yahoo!
  with both generic and specific terms
  for mention of your company
 Use Google Analytics to monitor how
  often you are mentioned
 Make adjustments according to
  Analytics results
Budget
   Target already does about 60 mill a
    week
    ◦ And donates 3 mill a week
 To increase sales, they need to bring
  Wal-mart shoppers to Target
 Spend around $3 million dollars a
  month on social media in addition to
  what they currently spend on
  advertising
Google Analytics
 Used to evaluate success of the
  campaign
 Run an analysis on your company
    ◦ Key words and traffic data
   Use the results to:
    ◦   buy better key words
    ◦   Increase traffic
    ◦   Improve sales
    ◦   Increase profit

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Emily Seekell final

  • 1. Social Media and Target A plan for increasing sales at Target stores By Emily Seekell
  • 2. Overview of Business  Target is the second-largest discount retailer in the United States  In January 2011, they announced movement into Canada  Company ranked 33 on the Fortune 500 list as of 2010
  • 3. Competitors and Goals  The largest discount retailer in the United States is Wal-mart ◦ Target’s main competitor  Target’s main goal: achieve the status of number one discount retailer in the US and Canada  How? Maintain quality products over Wal-mart’s lower quality products
  • 4. Audience  Budget conscious Americans ◦ Men, women, and children  Also charitable people ◦ by donating 5% of their pre-tax profit  How do we reach a wide variety for the target audience?
  • 5. Search Engines  Best way to reach people  Google is primary  Have a good page title ◦ show up with generic searches  Have specific content ◦ show up with specific searches  Target does this extremely well
  • 6. Social Networking  Facebook, Twitter, FourSquare, Googl e+  A way to respond to concerns personally  Good for advertising in a “personal” setting
  • 7. Blogging  Best way to get feedback  Monitor blogs for  Comment on bad mentions of company  Create your own
  • 8. What To Do (timeline)  Monitor blogs and social network sites  Update Facebook and Twitter regularly  Constantly search Google and Yahoo! with both generic and specific terms for mention of your company  Use Google Analytics to monitor how often you are mentioned  Make adjustments according to Analytics results
  • 9. Budget  Target already does about 60 mill a week ◦ And donates 3 mill a week  To increase sales, they need to bring Wal-mart shoppers to Target  Spend around $3 million dollars a month on social media in addition to what they currently spend on advertising
  • 10. Google Analytics  Used to evaluate success of the campaign  Run an analysis on your company ◦ Key words and traffic data  Use the results to: ◦ buy better key words ◦ Increase traffic ◦ Improve sales ◦ Increase profit