The document discusses a capstone project focused on speech emotion recognition using a CNN model to detect emotions from audio files, which can help route calls to humans when users are upset. It describes the data collection process involving 1,170 audio files representing 8 emotions and explains the feature extraction using mel-frequency cepstral coefficients (MFCCs). The model showed improved accuracy of 75% using a 1D CNN over random classification, although issues like data imbalance and misclassification of certain emotions were noted.
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