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Employee Recognition Program




             Survey Findings
Key Findings

   What are the most important workforce management
    challenges organizations are currently facing?
   What are the key HR challenges organizations expect to
    face in the next three to five years?
   How many organizations currently have an employee
    recognition program?
   What are the most common reasons that organizations
    recognize employees?
   Are employee recognition programs challenging to
    measure?
Do you think that at your organization:

                                                                        Percentage

Organizational charts are an accurate indicator of                      71%
your organization’s leaders and influencers?                            (n= 491)
Annual performance reviews are an accurate                              61%
appraisal for employees’ work?                                          (n = 435)
Employees are rewarded according to their job                           56%
performance?                                                            (n = 406)
Managers or supervisors effectively acknowledge and                     46%
appreciate employees?                                                   (n= 331)
Employees are satisfied with the level of recognition                   31%
they receive for doing a good job at work?                              (n = 223)
Note: Analysis excludes “not sure” response. Percentages above reflect respondents who answered “yes” to the
question.
Does your organisation have an Employee
Recognition Program?




             No, 20

                                Yes   No



                      Yes, 80
The Most Common Reasons Organizations
Recognize Employees

                                                 Years of Service


                                       58
                                                 Going above and beyond with an unexpected
                                                 (not regular) work project
                                  48



                             43
                                                 Successful performance result s related to the
                                                 organisational financial bottom line (e.g., financial
                                                 gains for the organisation , increased sales)
                        37
                                                 Exemplary behaviour that aligns with
                                                 organisational values
         9



     2
                                                 Completion of regular work projects with high -
                                                 quality results

     3
                                                 Completion of regular work projects at a faster
                                                 than usual pace

 0       10   20   30   40        50   60   70
                                                 Other
Percentage of organizations that track the
ROI of their employee recognition program

Comparisons by organization staff size:
Larger organizations (2,500 employees and more) are more likely to track the ROI of
their employee recognition programs compared with smaller organizations (2,499
employees and fewer).

  1-99 employees = 10%                                                     Larger organizations > smaller
                                       2,500-24,999 employees = 19%        organizations
  100-499 employees = 6%
  500-2,499 employees = 7%             25,000 and above = 21%

Comparisons by organization sector:
Publicly owned for-profit organizations are more likely to track the ROI of their
employee recognition programs compared with privately owned for-profit and
nonprofit organizations.

  Publicly owned for - profit = 22%   Privately owned for – profit = 10%   Publicly owned for – profit
                                      Non – profit = 7%                    organisation > privately owned for
                                                                           – profit organisation, non profit
                                                                           organisation
Common challenges organizations
experience in tracking the ROI of employee
recognition programs
                                                                             Percentage
Metrics of success keep changing, making it impossible to consistently          32%
report on ROI
The recognition program cannot be linked with our talent management or          32%
performance management systems, giving us no insight into how
recognition affect key metrics such as a performance improvement or
retention
The recognition program is not designed to deliver improvement in metrics       22%
that our executive leadership (CEO/CFO/COO/CHRO, etc.) finds valuable
The recognition program only rewards the ultimate results, but doesn’t          20%
take into consideration how those results are achieved (e.g., in line with
company values)
Only segments of employees are eligible to participate in employee              20%
recognition programs (e.g., top performers, select job levels)
Don’t know what metrics we should be measuring to prove ROI                     15%
HR challenges organizations anticipate
facing in the next three to five years:

                               Very              Important   Unimportant Very
                               Important                                 Unimportant

 Employee Engagement                69%          30%         1%          0%
Employee Retention                  63%          32%         4%          1%
Employee Recruitment                53%          43%         3%          0%

Culture management (i.e.,           51%          45%         4%          0%
managing your
organisation’s corporate
culture)


Note: n = 742. Total may not equal 100% due to rounding
Thank You

Rashmi Rawat
Roll No. 38
PGDSHRM – Contemporary Issues of HR

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Employee Recognition Program

  • 2. Key Findings  What are the most important workforce management challenges organizations are currently facing?  What are the key HR challenges organizations expect to face in the next three to five years?  How many organizations currently have an employee recognition program?  What are the most common reasons that organizations recognize employees?  Are employee recognition programs challenging to measure?
  • 3. Do you think that at your organization: Percentage Organizational charts are an accurate indicator of 71% your organization’s leaders and influencers? (n= 491) Annual performance reviews are an accurate 61% appraisal for employees’ work? (n = 435) Employees are rewarded according to their job 56% performance? (n = 406) Managers or supervisors effectively acknowledge and 46% appreciate employees? (n= 331) Employees are satisfied with the level of recognition 31% they receive for doing a good job at work? (n = 223) Note: Analysis excludes “not sure” response. Percentages above reflect respondents who answered “yes” to the question.
  • 4. Does your organisation have an Employee Recognition Program? No, 20 Yes No Yes, 80
  • 5. The Most Common Reasons Organizations Recognize Employees Years of Service 58 Going above and beyond with an unexpected (not regular) work project 48 43 Successful performance result s related to the organisational financial bottom line (e.g., financial gains for the organisation , increased sales) 37 Exemplary behaviour that aligns with organisational values 9 2 Completion of regular work projects with high - quality results 3 Completion of regular work projects at a faster than usual pace 0 10 20 30 40 50 60 70 Other
  • 6. Percentage of organizations that track the ROI of their employee recognition program Comparisons by organization staff size: Larger organizations (2,500 employees and more) are more likely to track the ROI of their employee recognition programs compared with smaller organizations (2,499 employees and fewer). 1-99 employees = 10% Larger organizations > smaller 2,500-24,999 employees = 19% organizations 100-499 employees = 6% 500-2,499 employees = 7% 25,000 and above = 21% Comparisons by organization sector: Publicly owned for-profit organizations are more likely to track the ROI of their employee recognition programs compared with privately owned for-profit and nonprofit organizations. Publicly owned for - profit = 22% Privately owned for – profit = 10% Publicly owned for – profit Non – profit = 7% organisation > privately owned for – profit organisation, non profit organisation
  • 7. Common challenges organizations experience in tracking the ROI of employee recognition programs Percentage Metrics of success keep changing, making it impossible to consistently 32% report on ROI The recognition program cannot be linked with our talent management or 32% performance management systems, giving us no insight into how recognition affect key metrics such as a performance improvement or retention The recognition program is not designed to deliver improvement in metrics 22% that our executive leadership (CEO/CFO/COO/CHRO, etc.) finds valuable The recognition program only rewards the ultimate results, but doesn’t 20% take into consideration how those results are achieved (e.g., in line with company values) Only segments of employees are eligible to participate in employee 20% recognition programs (e.g., top performers, select job levels) Don’t know what metrics we should be measuring to prove ROI 15%
  • 8. HR challenges organizations anticipate facing in the next three to five years: Very Important Unimportant Very Important Unimportant Employee Engagement 69% 30% 1% 0% Employee Retention 63% 32% 4% 1% Employee Recruitment 53% 43% 3% 0% Culture management (i.e., 51% 45% 4% 0% managing your organisation’s corporate culture) Note: n = 742. Total may not equal 100% due to rounding
  • 9. Thank You Rashmi Rawat Roll No. 38 PGDSHRM – Contemporary Issues of HR