Endive Software Technology Operations

Endive Software Technology Operations
Endive Software & Salesforce
"Delivering enterprise cloud solutions that serve facilitates business value and empower high
performance"
Organizations and governments around the globe are progressively embracing—and extricating more
prominent business esteem from SaaS (Software-as-a-service) solutions. They have known the
advantages of transitioning the dynamic IT provisioning, means expanded operational and financial
flexibility, reduced upkeep costs and IT ownership, and more prominent worker efficiency are just a few.
To put it plainly, SaaS has moved the center from Information Technology to the business that IT is
expected to bolster.
What is Salesforce?
Salesforce.com has launched fifteen years back with a dream to rehash CRM in the cloud. Then, What's
more, another innovation model was conceived.
The company set 1% of its value, 1% of its worker's time and 1% of its product to form Salesforce.org.
Thus, Salesforce.org is 1-1-1 integrated philanthropy. These two major decisions have filled its
inconceivable development & has made it the global pioneer in CRM. Salesforce too has characterized
the era of cloud computing and encouraged a new magnanimous model for all to follow.
Today, Salesforce is serving industry-leading CRM platform to its global partners and clients. It has
turned into a world's leading enterprise cloud ecosystem. Now, Industries and organizations of all sizes
can connect to their respective clients in a whole new way using the latest innovations in mobile, social
as well as cloud technology to sell, market, service and succeed in the marketplace like never before.
Succinctly, Salesforce is a leading organization which provides the world's #1 Customer relationship
management platform to the business visionaries. Salesforce product is cloud-based which eliminate the
role of IT experts in setting up and oversee, the customer simply needs to sign in and start using to
achieve business growth.
Salesforce's Customer Success Platform - CRM has changed the industry used to deliver and use its
enterprise software for forever. Salesforce's products are cloud-based so there is no expensive setup
costs, no maintenance, and the client's employee can work from any device (smartphone, tablet or
laptop) just with an internet connection.

Salesforce CRM is easy to use, so small, medium and large-scale enterprises have no trouble in
integrating within their business module. The methodology of Salesforce has made Sales Cloud the #1
CRM system to boost business. In any case, Salesforce doesn't begin and end with CRM for Sales and
Marketing. Its platform enables its clients to manage all interactions with their customers and prospects
for businesses to grow and succeed. That's the reason why Salesforce calls its CRM a Customer Success
Platform.
What is CRM?
CRM stands for Customer Relationship Management. It is the software product that stores client contact
data like names, addresses, and telephone numbers. Addedly, it too monitors customer activity like site
visits, phone calls, email, and then some more.
What's the role of CRM in Businesses?
 Effectively tracks and oversees customer information.
 Connects organization's entire team from any device (smartphone or laptop)
 Intelligently captures the client's emails.
 Disentangles redundant errands so entrepreneurs and managers can focus on leads.
 Delivers instant suggestions and insights
 Customize and extend as organization's business grows
Why Customer Relationship Management Matters?
 CRM helps businesses jettison old-fashioned processes and manual efforts so they can get on
with their business.
 Business firms will discover more leads and close more leads. Also, keep more clients and grow
their existing business.
 It offers a one-stop solution, as it provides a single place to store customers all information. It
implies organization's discussions are always kept personal, relevant and up-to-date.
 Salesforce clients report 37% growth in their Sales revenue, 45% growth in their consumer
satisfaction, 43% better marketing ROI. (As per the Customer Relationship Survey conducted by
the third party)
What is cloud computing?

 Cloud computing or say cloud-based means that the applications are delivered over the internet
and run on all web browsers so that company can access them from any device (smartphone,
laptop).
 NO Hardware and NO Software is required. As compared to desktop software, Cloud computing
(cloud-based) applications are less expensive because organizations instead of having to buy,
install, and configure only have to pay for software use. There is no added maintenance cost.
 Its storage is infinite in size, so companies have no need to stress over it running out of limit.
How Salesforce helps its customers and partners?
Salesforce helps its clients to connect to their respective customers in a whole new way. Additionally,
help build more meaningful and enduring relations, so as to better understand their needs and identify
new opportunities to help. Furthermore, address their clients' issues faster and deploy customer-
focused applications lightning fast. In a single view of clients details and information, organization's can
sell, service as well as market them like never before.
 Get more leads, close more deals, and accomplish all faster
 Increase customer loyalty, their retention as well as satisfaction
 Connect 1-on-1 with customers on mobile, social and more.
 Based on past behaviors anticipate clients' needs.
 Screen and manage organization's business at whatever time, from anyplace.
A winning combination: Endive Software and Salesforce
Endive Software is the 'go-to' supplier for the organizations hoping to configure and send cloud solutions
that empower high performance. We practice proven techniques and tools to simplify as well as
accelerate mind boggling, worldwide Salesforce® executions. Most importantly, we help our customers
understand the value of cloud in numerous areas of their business—from support to supply chain
management and Salesforce automation to customer service.
Salesforce is the world pioneer in CRM software. Its cloud, social, as well as mobile solutions, cover
services, sales, and workplace collaboration in addition to marketing and performance management.
Furthermore, it's Force.com®
The cloud platform empowers organizations to take advantage of Paas (platform-as-a-service)
capabilities and run complete ERP (enterprise resource planning) solutions, and also custom
applications.

As business sector pioneers in its individual commercial enterprises, Endive Software has built up a
strong, dynamic & customer focused partnership that is molding the future of cloud computing.
Endive Software for almost two years has partnered with Salesforce.com to deliver business value to its
clients as well as strategically invested in inventive technology and customer-focused company
initiatives.
Along the way, we have helped several companies accomplish the maximum capacity of enterprise
cloud computing.
"Endive Software is the leading service provider of Salesforce.com products and services. The company
understands how to help its clients quickly accomplishs quantifiable business value from Salesforce's
technology, thus has demonstrated its worth in projects across all industries. Endive has too proven its
value in delivering client success concerning operations impact and delivery quality along with the
business value of customer's business".
Lokesh Sharma
(Salesforce head - Endive Software)
Salesforce.com & Endive Software together - Non-stop performance for Non-stop consumer demand
The joint capabilities of Endive Software and Salesforce.com have never been more significant. That is
on the grounds as organizations today should be more nimble & agiler. The campaign instigated by
partners must convey value faster. Maybe above all, they should rapidly adjust to "relentless"
consumers' changing expectations as well as behaviors.
The market research affirms that today clients no longer follow a linear course towards their buying
process. Rather, they navigate diverse nonlinear, interconnecting pathways that cross numerous
channels and give simple access to more data, as well as others' opinions. The ability to reevaluate their
decisions and examine how well brand fulfills its promises have made them much more demanding.
They hope to have more prominent control of the sales and service processes, consistent engagement
through various—and firmly coordinated—channels, and, most importantly, a differentiated and
fulfilling experience at every step of the way and via every gadget. Organizations that neglect to meet
these requests lose clients.
Endive Software: The Salesforce Implementation Partner

When it comes to implementing Salesforce solutions in the business environment, Endive Software's
capabilities are unbeaten. The company has viewed by Salesforce.com as its most strategic and pundit
integration partner, with a record of several successful deployments over commercial enterprises.
Endive Software is increasing implementing solutions that incorporate multiple Salesforce clouds, i.e.,
Sales Cloud®, Data.com®, Service Cloud® and Marketing Cloud™ in addition to Force.com, Heroku™ and
Chatter®—at the same time. It's nothing unexpected that we are driving Salesforce's biggest
transformational usage around the globe.
The Endive's Salesforce implementations are effective because of its emphasis & focus on delivering
meaningful results, regardless of where its clients are in their SaaS maturity.
The solution company offers to fall into three broad categories:
Strategy & Architecture
Endive Software establishes the framework for the Salesforce venture with evaluation tools and guides
that help customers identify cloud opportunities and accomplish their coveted end states.
Agile Execution
Endive's implementation methodologies and worldwide delivery abilities make the delivery of Salesforce
solutions more flexible than ever. The company's each deployment is intended to influence new
methodologies, procedures and business models that will convey on the Salesforce guarantee of agility
and scalability.
Elastic Operations
Endive Software set up ongoing maintenance and support capabilities for customers who are more
distant along on their Salesforce ventures. Endive's services take numerous forms—from utilizing its
Salesforce industrial facility abilities within its Global Delivery Network to empower elastic ability to
establish governance models that help customers improve their release management methods for
Salesforce applications.
Endive Software with its robust Salesforce implementation capabilities delivers real business value in
CRM and CEM, in addition to Salesforce automation, customer service, social media, marketing and
partner relationship management. Also, HRM, and platform and customer development.
Industry Solutions
Endive Software- Salesforce implementation partner has varied Fullforce certified industry solutions
inclusive of Financial Services, Automotive, Communications & Media, Health Care, High Tech,
Manufacturing as well as Nonprofit & Higher Ed, Public Sector, Retail and the rundown is growing.
Benefits of Endive Software Salesforce solution

"Endive Software is helping companies push the boundaries of how they utilize Salesforce to drive
transformational change in commercial industries."
Deependra Singh Shekhawat
(Salesforce's Marketing Manager - Endive Software)
Endive Software guides businesses that are thinking about new investment in Salesforce.com solutions
and in addition those that are hoping to scale their current Salesforce impression. In working with
Endive Software, the companies can pick up various advantages, which may incorporate increased
competency and effectiveness across business and IT operations, and fortified client and partner
relationship management programs.
Other advantages may include:
 Fewer redundancies and more prominent economies of scale in run/maintenance cost by
migrating applications to the cloud.
 Taking benefit of Salesforce's new SaaS ecosystems to team up in ways that were impractical
with on-premise innovation/technology.
 The integration of SaaS and Salesforce.com solutions as a feature of the overall architecture in
new business and IT working models to enhance operations and reduce costs.
 The most significant results by utilizing the agility of the SaaS model to examine and
demonstrate a theory for a business case.
 A genuine 360-degree perspective of the client (and, therefore, better client experiences) by
incorporating online networking, social media, and Salesforce marketing technologies.
Endive Software's delivery assets, as well as tools, and strategy speeds relocation to the cloud and
help associations accomplish business results faster.
Endive's tools include:
• Delivery Methods for SaaS
• SaaS Delivery Toolkit for Salesforce
• Reusable Technical Library for Salesforce
• PRM Quick Start Tool for Salesforce
• Quick Start Tool for Salesforce Service Cloud

Why Endive Software?
Whether customers are searching for a stand-alone Salesforce implementation or its multi-cloud
solution, Endive Software is set up to offer assistance.
We offers:
Cloud innovation and leadership
Our experience and expansiveness of scope in SaaS solution delivery is unbeatable. With more than
5,000 SaaS experts around the globe, we bring business insight, profound industry ability, and Cloud-
CRM leadership to customers that have picked cloud-computing solutions. To date, we have dealt with
more than 1,000 cloud ventures in 57 nations and have led several fruitful enterprise SaaS
implementations.
Market-leading Salesforce capabilities
Endive Software, A Salesforce Implementation Partner is perceived as Salesforce's most key and
experienced implementation partner. Our quickly growing team of Salesforce certified experts has made
us Salesforce's trustworthy partner.
Endive Software, a Salesforce consultant partner holds expertise in delivering large-scale, enterprise
Salesforce solutions that serve businesses better connect with their clients.
Global reach
Endive Software delivers cost- effective, high-quality solutions since we saddle profound delivery
capabilities. Our unfathomable Global Delivery Network—which makes up the biggest and most
enhanced gathering of management consulting, technology and business process outsourcing experts
worldwide—offers focused delivery approaches and an unmatched worldwide impression.
World-class tools
Endive Software applies demonstrated methodologies, reusable strategies, accelerators as well as other
exclusive resources for accelerating Salesforce implementations and reduce delivery risk.
With our effective agile tools, we help organizations increase further knowledge into the current
application scene, simplify cloud migration, and deploy assets for future SaaS releases. All tools bolster
worldwide and enterprise deployments.

Endive Software - High performance delivered
Together, Endive Software and Salesforce are introducing the new period of SaaS value and helping our
customers get to be constant growth in their businesses. Through our partnership, we are amplifying the
advantages of Salesforce solutions all the more broadly over the enterprise, and helping companies
foster development, advancement and enhance their competitive advantage.
Consider the accompanying:
 Implement and deploy a unique Salesforce CRM solution for more than 1000 users till date.
 Helped not-for-profit foundation mechanize its evaluation strategy for gender equality in the
work environment. Outfitting the force of cloud computing and the Salesforce Heroku PaaS
platform, we conveyed an interactive Web application with negligible ongoing hosting and run
costs.
 Empowered a huge worldwide pharmaceutical organization to accomplish elite through another
cloud-based call center utilizing the Salesforce Service Cloud platform. The solution has
permitted the customer to lessen costs, expand efficiencies, and enhance its capacity to react to
its clients' needs utilizing information from the call center.
 Helped a global telecommunications provider - apply online networking tools to draw in
workers, harness development and improve efficiency. The Salesforce Chatter platform is
empowering workers around the globe to team up to take care of issues, offer assets and
documentation, and seek after circumstances more rapidly than any time in recent memory.
 Endive has worked with the high-tech organization to change the way its pre-sales association
shared data and utilized internal services to enhance adequacy. By utilizing Service Cloud and
Chatter to bolster authoritative and business process changes, the customer has enhanced the
profitability of the pre-deals frameworks specialists and administration groups as well as has
upgraded general cooperation and best-practice sharing over numerous organizations.
 Helped an extensive retailer reevaluate its client service abilities by actualizing the Salesforce
Service Cloud® to make the flexibility to stay aware of the requests of its client base and give a
more grounded client and agent experience.
 Helped a worldwide pioneer in unified communications experience a business change by means
of a Salesforce® implementation that launched another, unified and more agile sales platform
including streamlined sales forms and a 360 degree perspective of clients and associates,
subsequently giving more grounded, more precise information for client administration and
sales opportunities.
The winning combination
Together, Endive Software and Salesforce offer a wide arrangement of cloud and industry solutions that
help organizations interface with their clients, business partners and representatives in completely

better ways to drive incomes, faithfulness and higher levels of performance. Give us a chance to help
you construct the enterprise cloud computing abilities that will empower you to give your clients,
workers and business accomplices the encounters they request and merit.

Endive Software Technology Operations

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Endive Software Technology Operations