How to sell smarter with the New Sales Cloud
- 1. How to Sell Smarter with the New Sales Cloud Max Rudman, VP, Quote-to-Cash Asaf Ashani, Lead Solution Engineer
- 2. Forward-Looking Statements Statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialise or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilisation and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
- 4. Customer Innovators Technology Disrupters Global Shapers Welcome Trailblazers Drive Customer Success in the Fourth Industrial Revolution Join the Sales Community at success.salesforce.com
- 5. World’s #1 Sales Platform Empower sales from lead to cash Sales Force Automation Pardot Partner Relationship Management Sales Cloud Einstein Configure, Price, Quote Eric McDonnell Chief Operation Officer, United Way Bay Area Trailblazer SALESFORCE PLATFORM TRAILHEAD LIGHTNING ANALYTICS APPEXCHANGEHEROKUIOTEINSTEIN INTEGRATION Sales Cloud Essentials NEW
- 6. Salesforce. #1 in Sales Worldwide sales applications 2017 market share by IDC Source: IDC Worldwide Semiannual Software Tracker, October 2017 2012 2013 2014 2015 2016 2017 H1 16.5% 11.4% 4.6% 36.3% 4.3%
- 7. Automate workflows Macros Prioritise every minute Sales Cloud Einstein Customise your workspace Lightning Sales Console Close Deals Faster with Sales Cloud +26% WIN RATE Sell without boundaries NEW
- 8. Start Building Better Pipeline with Pardot Marketing that sales teams love Nurture your best leads Engagement Studio Help reps close deals faster Salesforce Engage Optimise spend Campaign Influence NEW Marketing Automation Manager Sara McNamara
- 9. Optimise Quote-to-Cash with Salesforce CPQ Streamlined quoting and approvals Quickly configure accurate quotes Salesforce CPQ Out-of-the-box subscriptions Salesforce Billing Track business trends Einstein Analytics NEW Salesforce named a Leader in the 2018 Gartner Magic Quadrant for Configure Price and Quote Application Suites January 2018 **Gartner Magic Quadrant for Configure, Price, and Quote Application Suites, Mark Lewis and Melissa Hilbert, January 2018 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
- 10. Power Your Partners with PRM Channel sales made easy Increase leads Distributed Marketing Accelerate deployments Guided Setup Reduce channel conflict Deal Registration NEW NEW 3x FASTER DEPLOYMENT
- 11. One Year of Continuous Innovation Automated Contacts Activity Capture Lead Scoring Opportunity Scoring Account Insights Opportunity Insights EinsteinReadiness.Salesforce.com Find out if your org is ready for Einstein:
- 12. Introducing Supercharged Sales Cloud Einstein Artificial intelligence for CRM, plus Analytics and Salesforce Inbox Lead & opportunity scoring, plus predictive forecasts at every level Pipeline trending, whitespace analysis, & team performance insights Activity capture & recommendations around your most important emails NEW
- 13. More than 700 new, exclusive features Access Our Latest Innovation with Lightning Lightning for Gmail Assistant Filters in list view Kanban Highlights Panel New charts Opportunity Workspace Account Insights Calendar All Lightning Dialer Notes home Task home Bundled Post Account autofill Rich Text Email Composer Account logos Consolidated Publisher Feed recommendations Feed refresh button Global search for Setup Group banner image In-app Notifications Edit filters in view mode Automatic email logging Rich Text Email Composer Omit totals from report Favorites Highlights Panel Global search for Setup Automatic email logging Group banner image Kimber Borders VP, Customer Relationship Manager Feed refresh button In-app Notifications Global Actions READINESS ASSESSOR Salesforce.com/Lightning Kimber Borders VP, Customer Relationship Manager Global search for Setup
- 14. Fit Your Unique Sales Process with myLightning Customization made easy Out-of-the-box AppExchange solutions 1000+ sales-specific apps, components, and bolts Automate any process Lightning Flow Customize to your brand Design System and Theming Surface the perfect component App Builder with Dynamic Pages NEW
- 15. Trailhead Makes It Easy to Learn Salesforce Drive adoption and ROI +640,000 Sales Cloud Badges Earned Visit trailhead.com to get started today! myTrailhead Your Trailhead, brand, trails and trailmixes
- 16. Emmanuelle Gutterman CIO Yoav Silberman Director of Customer Systems
- 18. S E L L FA S T E R D E M O