Engaging virtual learning
- 1. E i d Eff ti E i d Eff ti Engaging and Effective Engaging and Effective Virtual Instructor Virtual Instructor‐ ‐led led Training Training Jennifer Tomarchio, CPLP National Advisor for Chapters Sunshine Area @JenTomarchio 1 @JenTomarchio
- 2. Icebreaker Treasure Hunt • A – L: Type something unique about yourself in the chat yp g q y • M – Z: Find someone with a similar interest and type it on the whiteboard like this: Jessica and Richard ride motorcycles
- 5. What’s In It For YOU? What s In It For YOU? • Overcome the challenges of • Overcome the challenges of virtual facilitation. • Apply techniques to increase • Apply techniques to increase virtual facilitation effectiveness. Ad f f i i i • Adapt face to face activities to the virtual facilitator‐led i environment. • Adopt best practices to reduce technology risks. Page 5
- 6. What Is Your Experience? p A I have attended VILT but not A. I have attended VILT, but not facilitated B I have facilitated webinars / VILT but B. I have facilitated webinars / VILT, but still a novice C I VILT ! C. I am a VILT pro! Page 6
- 7. What are the Challenges of Virtual F ilit ti ? Facilitation? • Use the Chat box to type your • Use the Chat box to type your answers
- 10. Ground Rules MUTE your phone when not speaking Participate and prepare to be called on by name Close email and clear other distractions from your desk Speak up, use the chat or “Raise hand” when you have distractions from your desk a question or comment U t ti Let us know if you step away Use annotations appropriately when instructed to do so
- 13. Common Errors 3 Ground Rules: 3 • Use MUTE to block background noise as appropriate. • Participate and prepare to be called on by name. • Silence/close Outlook, phones, Communicator, etc. and clear other distractions away from your desk. k h & l db k d Designing boring, bullet point slides without graphics Designing boring, bullet point slides without graphics • Speak up or use the Q & A panel or Feedback indicator when you have an immediate question or comment. If h t t l t f ilit t k ith th es g g bo g, bu et po t s des t out g ap cs es g g bo g, bu et po t s des t out g ap cs • If you have to step away, let facilitator know with the Feedback indicator. • Use annotations appropriately when instructed to do • Use annotations appropriately when instructed to do so.
- 14. Virtual Facilitation Techniques q • How often should you provide participant interaction y p p p opportunities?
- 15. Virtual Facilitation Techniques Virtual Facilitation Techniques 1 Provide participant 1. Provide participant interaction opportunities every opportunities every 3 minutes
- 16. Thiagi Jolt g • Listen to the directions and follow • Listen to the directions and follow precisely Page 16
- 20. What Did You Learn? • Visuals trump all other senses • Visuals trump all other senses Page 20
- 21. Virtual Facilitation Techniques Virtual Facilitation Techniques 2. Mix it up! Use the p tools in different ways. y
- 22. Virtual Facilitation Techniques Virtual Facilitation Techniques 3. Create opportunities for participants to p p exchange ideas and opinions using p g whiteboards, breakout rooms, , and voice.
- 23. Virtual Facilitation Techniques Virtual Facilitation Techniques 4 D i l i i i h l 4. Design learning experiences with real issues and problems.
- 24. Poll What was the average number of learning What was the average number of learning hours used per employee in 2011? A 26 A. 26 B. 31 C. 45 D. 50 Page 24
- 25. Virtual Facilitation Techniques Virtual Facilitation Techniques 5. Ask for participant feedback regularly. p p g y
- 26. Face to Face Virtual Projector Desktop sharing, web tours i d d i l Whiteboard Keeping an eye on your Annotation and drawing tools Feedback/hand‐up indicators, chat, p g y y audience Attendee feedback, question manager Audio: phone / VOIP Attendee feedback, discussion, questions “Show of Hands” from p Written: Q & A, chat Hand up indicator polls Show of Hands from audience T i t ib ti Hand‐up indicator, polls Chat, Q &A, shared whiteboard, Page 26 Trainee contribution, collaboration Chat, Q &A, shared whiteboard, shared desktops, shared screen controls
- 27. Fun Review (Fad‐lib) Fun Review (Fad lib) 1. Avoid . Verb (ending in “ing”) 2. Don’t use PowerPoint slides without graphics. Verb (ending in ing ) adjective 3. Create opportunities for participants to exchange Noun (plural) and opinions using , , breakout rooms, and voice. Noun (plural) Noun (plural) 4. Ask for participant feedback . adverb
- 28. Fun Review Fun Review 1 Avoid lecturing 1. Avoid lecturing. 2. Don’t use boring PowerPoint slides without graphics. 3. Create opportunities for participants to exchange ideas and opinions using whiteboards, polls, breakout rooms, and voice. 4. Ask for participant feedback often.
- 29. Technology Tips • Always schedule a dry run • Upload presentations, polls, and other materials ahead of time • Arrive 30 minutes prior to your session • Use a “producer” to handle • Ask participants to join 15 minutes early Use a producer to handle technical issues / field questions • Practice breakout rooms with real Practice breakout rooms with real people • Have a back up plan (no Internet, Live Meeting not working, etc.)
- 30. Questions / Other Ideas Questions / Other Ideas Page 30