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Virtual Trainer Best Practices
Presented by Sandy Masters




Introduction – Who am I? Why am I here? With your help – what I hope to achieve.
Beginning with the end
The elements of fun are the same for
everyone . . . The underlying concept is
engagement. In other words, if you are
really into it, that’s fun.

Roger C. Shank
Lessons in learning,
e-Learning, and Training




                           Taking the stairs video (2 min.)
Workshop Design:
 Blended learning approach
 Process vs. content expert
 Facilitation – extract “wisdom of the
  group”
Warm-
  Warm-up Exercise - Thiagi




Best Practice: Improve the
use of visuals in your virtual
classroom.
Survey – Interesting Data
What can the instructor do to enhance your learning during
the workshop?
 Share tips & experiences
 Have time to practice
 Follow structure and keep chunks smaller
 Breakout sessions, surveys
 Don't lecture, provide ample opportunity for interaction
 Active participation thru whiteboards, polling questions, and
  interaction. GRIPI's are always important.
 Understand we are all on different levels of understanding when
  it comes to virtual learning and technology. We will have a mix
  of trainers and instructional designers in the room.
 Keep me engaged
 Show me tips and tricks to make facilitating virtually easier.
  Anything would be helpful actually.
 Make sure there are warm cookies and milk!
Survey (cont.)
When learning about the tools and techniques
used in the virtual classroom, I have these
concerns:

 Technology (learning, using, break-downs)
 Time to learn, support for my learning, and
  delay between this workshop and being able to
  use virtual classroom
 Transferring F2F teaching skills to virtual
  classroom
 Students not having basic computer skills;
  multi-tasking
Virtual Trainer Best Practices Power Point Presentation
Pre-
Pre-Work Review
 View 60 minute recorded webinar
 Identify specific tools and techniques
  that are used to engage the audience
 Bring your list with you to our first
  session for discussion.
 Did anyone take notes on the
  10 common errors and 10 tactics?
 Break into groups of five
Course Objectives
    Design effective virtual classroom
     exercises using web conference
     interactivity tools
    Engage learner attention and
     participation in online learning
    Repurpose traditional classroom
     exercises for collaborative online learning
    Describe best practices for online
     facilitation
Let’s Play a GAME
How is Virtual Training different
  from in person ILT?
    How is it the same?
    Video from LearnTrends Virtual Conf.

44:18 –
47:29
TBD w/
George
Siemens
When to go Virtual?
 Follow ADDIE model
 Look at the Educational Objectives
 Geographically dispersed
 Content unstable
 Occasional course over time
 Need for real time expert
 Collaboration enhances learning
 Exercise – Virtual Classroom readiness
  checklist
Pre-
Pre-event planning & design
 Exercise: Leader Guide
 Course Title
 Course Description
 Objective
 Target Audience
 We will work on creating the
  collaborative exercise later
Invitations/reminders
Creating collaborative exercises
 The trainer must be ready to facilitate
 The participant must understand how to
  contribute
 The exercises must be well planned and have
  achievable outcomes
Participants guides
 Your welcome letter is an example of a
  participant guide
 Helps participants understand
  directions and preparation for the
  virtual classroom
 Avoid sending PowerPoints that
  duplicate your presentation
Practice
   Actual virtual class time = Plan on
    spending the same amount of time on
    your dry run.
Know the technology tools
    Polling / quizzes
    Chat / Q&A
      (e.g. use: solicits learner input/benefit: actively engages learners in
       discussion)

    Desktop sharing / Annotation
    Whiteboard
    Audio
    Desktop sharing / Video

Exercise: Identify uses
and benefits of each
Virtual Trainer Best Practices Power Point Presentation
Adapting the visual experience
PowerPoint / Sources for Images
http://jakes.editme.com/onehourppt
E-zine:
http://www.thinkoutsidetheslide.com/
Building interactivity into virtual
training

Exercise –

With your team design an
interactivity using one
of the tools discussed

Make sure the
interactivity supports the
learning objective
Maximizing learner engagement
   Video – Jennifer Hoffman
   Example of engagement exercise
   Notice the role of the producer/assistant in the
    recording
Using a producer / teaching partner
Factors:
 Logistical: Availability & Budget
 Technical: Does VT platform support
  assistant role?
 Instructional: Do the design and desired
  outcomes require an assistant?
 Personal: I don’t use one in ILT, why do I
  need one now?
Additional resources for further
study
 Certification programs
 ASTD
 InSync Training
 NetSpeed Learning
 Free Webinars Link
 Books/E-zines
Closing, follow-up
         follow-
 This in not the end!
 Sign up for iLinc account and play
 Download quick guides
 Watch iLinc training videos
 Set date/time for virtual presentation
 Please, please, please call me with
  questions and concerns – I will be
  happy to help you get an “A”!
Virtual Trainer Best Practices Power Point Presentation
Thank you and have a wonderful
holiday season!

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Virtual Trainer Best Practices Power Point Presentation

  • 1. Virtual Trainer Best Practices Presented by Sandy Masters Introduction – Who am I? Why am I here? With your help – what I hope to achieve.
  • 2. Beginning with the end The elements of fun are the same for everyone . . . The underlying concept is engagement. In other words, if you are really into it, that’s fun. Roger C. Shank Lessons in learning, e-Learning, and Training Taking the stairs video (2 min.)
  • 3. Workshop Design:  Blended learning approach  Process vs. content expert  Facilitation – extract “wisdom of the group”
  • 4. Warm- Warm-up Exercise - Thiagi Best Practice: Improve the use of visuals in your virtual classroom.
  • 5. Survey – Interesting Data What can the instructor do to enhance your learning during the workshop?  Share tips & experiences  Have time to practice  Follow structure and keep chunks smaller  Breakout sessions, surveys  Don't lecture, provide ample opportunity for interaction  Active participation thru whiteboards, polling questions, and interaction. GRIPI's are always important.  Understand we are all on different levels of understanding when it comes to virtual learning and technology. We will have a mix of trainers and instructional designers in the room.  Keep me engaged  Show me tips and tricks to make facilitating virtually easier. Anything would be helpful actually.  Make sure there are warm cookies and milk!
  • 6. Survey (cont.) When learning about the tools and techniques used in the virtual classroom, I have these concerns:  Technology (learning, using, break-downs)  Time to learn, support for my learning, and delay between this workshop and being able to use virtual classroom  Transferring F2F teaching skills to virtual classroom  Students not having basic computer skills; multi-tasking
  • 8. Pre- Pre-Work Review  View 60 minute recorded webinar  Identify specific tools and techniques that are used to engage the audience  Bring your list with you to our first session for discussion.  Did anyone take notes on the 10 common errors and 10 tactics?  Break into groups of five
  • 9. Course Objectives  Design effective virtual classroom exercises using web conference interactivity tools  Engage learner attention and participation in online learning  Repurpose traditional classroom exercises for collaborative online learning  Describe best practices for online facilitation
  • 11. How is Virtual Training different from in person ILT?  How is it the same?  Video from LearnTrends Virtual Conf. 44:18 – 47:29 TBD w/ George Siemens
  • 12. When to go Virtual?  Follow ADDIE model  Look at the Educational Objectives  Geographically dispersed  Content unstable  Occasional course over time  Need for real time expert  Collaboration enhances learning  Exercise – Virtual Classroom readiness checklist
  • 13. Pre- Pre-event planning & design  Exercise: Leader Guide  Course Title  Course Description  Objective  Target Audience  We will work on creating the collaborative exercise later
  • 15. Creating collaborative exercises  The trainer must be ready to facilitate  The participant must understand how to contribute  The exercises must be well planned and have achievable outcomes
  • 16. Participants guides  Your welcome letter is an example of a participant guide  Helps participants understand directions and preparation for the virtual classroom  Avoid sending PowerPoints that duplicate your presentation
  • 17. Practice  Actual virtual class time = Plan on spending the same amount of time on your dry run.
  • 18. Know the technology tools  Polling / quizzes  Chat / Q&A  (e.g. use: solicits learner input/benefit: actively engages learners in discussion)  Desktop sharing / Annotation  Whiteboard  Audio  Desktop sharing / Video Exercise: Identify uses and benefits of each
  • 20. Adapting the visual experience
  • 21. PowerPoint / Sources for Images http://jakes.editme.com/onehourppt E-zine: http://www.thinkoutsidetheslide.com/
  • 22. Building interactivity into virtual training Exercise – With your team design an interactivity using one of the tools discussed Make sure the interactivity supports the learning objective
  • 23. Maximizing learner engagement  Video – Jennifer Hoffman  Example of engagement exercise  Notice the role of the producer/assistant in the recording
  • 24. Using a producer / teaching partner Factors:  Logistical: Availability & Budget  Technical: Does VT platform support assistant role?  Instructional: Do the design and desired outcomes require an assistant?  Personal: I don’t use one in ILT, why do I need one now?
  • 25. Additional resources for further study  Certification programs  ASTD  InSync Training  NetSpeed Learning  Free Webinars Link  Books/E-zines
  • 26. Closing, follow-up follow-  This in not the end!  Sign up for iLinc account and play  Download quick guides  Watch iLinc training videos  Set date/time for virtual presentation  Please, please, please call me with questions and concerns – I will be happy to help you get an “A”!
  • 28. Thank you and have a wonderful holiday season!