Event power plex keynote 2011
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This document provides an update on Plex Systems, a SaaS ERP vendor. It discusses Plex's growth in new customers and unique users from 2007-2011. It also covers analyst recognition of Plex as the leading SaaS ERP vendor for manufacturing. Charts show trends in uptime, storage usage, logins and more. The document outlines initiatives in platforms, communities, and customer advisory boards.
Event power plex keynote 2011
- 3. Growth 50,000 New Customers 37 37,500 25,000 12,500 0 2007 2008 2009 2010 2011
- 4. Analyst Recognition ChainLink Research: "While Epicor has recently announced Epicor Express as their SaaS ERP solution for the smallest manufacturers, Plex Online remains the sole true SaaS vendor with real manufacturing functionality." Gartner Group: "Pure SaaS vendors offering suite based ERP solutions are few in number with Netsuite and Plex being the most notable vendors seeing success and traction in the market place thus far. Recent meetings with Plex indicate that the company is continuing an upward momentum in terms of customer count, and average monthly subscription revenues as it wins larger accounts." Technology Evaluation Centers: "For the time being, there is only one true SaaS provider that offers a complete ERP solution for manufacturing companies: Plex Online." Vital Analysis: "If you don’t know Plex, they’ve got a solid SaaS (software-as-a-service) ERP solution. We believe that Plex has market awareness, customer credentials and market momentum going for it now." Technology Evaluation Centers: 2011 Predictions - "In the ERP space, Plex will probably still dominate the SaaS segment for manufacturers." Technology Evaluation Centers: "Plex Systems is one of the strongest SaaS ERP solutions for manufacturing on the market."
- 5. IPO
- 6. Service
- 7. Availability 99.998% 7-12 minutes 12 months may june july aug sept oct nov dec jan feb march april may 524160
- 8. Customer Satisfaction 4.60 4.52 Uptime 4.35 3.67 3.58 3.45 2.30 1.15 0 2007 2008 2009 2010 2011
- 9. 1,800,000 1,350,000 900,000 Total Logins 450,000 0 1/1/10 3/1/10 5/1/10 7/1/10 9/1/10 11/1/10 1/1/11 3/1/11
- 10. 31,000 23,250 15,500 Unique Users 7,750 0 1/1/10 3/1/10 5/1/10 7/1/10 9/1/10 11/1/10 1/1/11 3/1/11
- 12. Customer Satisfaction 5.00 Speed 4.4 4.3 4.1 4.2 4.0 4.00 3.00 2.00 1.00 0 2007 2008 2009 2010 2011
- 13. Speed Compression & De-duplication Content Delivery Network Intelligent Routing
- 14. Customer Satisfaction Overall Satisfaction 3.9 2011
- 16. People Doug Gregory, VP Products & Services
- 17. New Hires
- 18. 15000 11250 Hours 7500 Development Implementation 3750 0 June-01 June-02 June-03 June-04 June-05 June-06 June-07 June-08 June-09 June-10 June-11
- 19. PM Reorg - What are we improving? • Increased Knowledge = Better Support • Leverage the entire Team • Clarify escalation paths • Engage Experts when needed GOALS
- 20. Multiple Roles • Implementation PM • Post Support PM • CRM • SME • Partner Support CHALLENGES
- 21. Mulitple Industries • Automotive • Food & Beverage • Aerospace • Electronics • Engineer to Order CHALLENGES
- 22. CLEAR ROLES & TEAMS Diversified Automotive Subject Matter Partner Support Customers Customers Experts • CRM • CRM • Production • Training • Procurement • Active PM • Active PM • Support • Shipping • Support PM • Support PM • Integration • Sales • Accounting • Implementation • Quality SOLUTION
- 23. Customer Focused Teams CRM Team Leader Prospect Active PM Implementation Support PM Support
- 24. Customer Focused Teams Automotive Diversified Industry Bill Dennis Martin David CRM Haslinger Heyza Ashworth Chidsey Active PM’s Support PM’s SME’s
- 25. Cross Browser Extensions Platform UI Jason Prater, Director of Development
- 26. 80 60% 60 Shifts in the Browser market 40 24% 20 7% 0 4% 2007 2008 2009 2010
- 28. What’s Converted? Current Status Login, Menu, VisionPlex and a handful of screens. All brand new screens. What’s next? Working on converting screens based on Customer feedback, usage and complexity. We will list the top three in the queue in the Forum. Customers funding conversion will move it through the queue faster.
- 29. Extending POL History of extending capabilities to the community SQL Query Writer Quick Reports VisionPlex Business Process Maps ODBC Driver
- 30. The Next Evolution Partner Enabled Development Ability to create your own C# code to be triggered from VisionPlex. Ability to retrieve/update live data from POL via web services. Ability to retrieve/update data A common user experience of from a data source outside of VisionPlex POL.
- 31. Mashing Data Outside Data: Local DB / Azure / Amazon Live POL Data via Web Services
- 32. Workcenter Log Data from POL Example: Press Tonage Recording from Azure
- 33. Other Possibilities Transaction screens that update POL and another Proprietary features/ system in real-time. modules. ?
- 35. Partners Cloud-MFG Revolution Group Baker Tilly Kors Engineering Plante Moran Xtrategit KDDI Fides
- 36. Plex Online
- 37. Forum SUBSCRIBE
- 38. Community Driven Development 75%
- 42. Community Doug Gregory, VP Products & Services
- 43. Cost Sharing
- 44. Cost Sharing
- 45. Cost Sharing
- 46. Cost Sharing
- 47. WIKI
- 48. Total Wikis 6000 4500 3000 1500 0 May-09 September-09 January-10 May-10 September-10 January-11
- 49. Wiki Views 8000 6000 4000 2000 0 May-‐09 August-‐09 November-‐09 February-‐10 May-‐10 August-‐10 November-‐10 February-‐11
- 50. Top 10 Wiki Writers (non-Plex) Wikis Created Name Company 52 Eric Wadsten Baker Tilly 32 Greg Palmer Magna Powertrain NPG 27 Jerry Flynn Baker Tilly 13 Tim Marsell Sanoh America - Corporate 12 Brian Aller Sanoh America - Corporate 12 Brad Pitcher Wrayco 12 Karen Patterson Revolution Group 11 Peter Pearce Baker Tilly 11 Amanda Pulawski Phoenix Logistics 10 Kevin Poppe nth/works
- 51. Authors 87% 5,639
- 52. Customer advisory board Tom Mackey, EVP
- 53. CAB The Customer Advisory Board is a group of customers whose input is sought for strategic planning purposes on an on-going basis. The primary mission of the Board is to facilitate open communication between our management and customers. The Board is a crucial source of insights about customer issues and concerns, product development needs and service requirements. Members have the opportunity to influence decision making at the highest levels of our management and to experience meaningful interaction with colleagues.
- 54. CAB What do they do?
- 55. CAB They PUSH!
- 56. ...pushing on: Need for Plex to aggressively hire developers Partner! Start with Business Intelligence Expand Global Support Diversify CAB … but stick to one Board
- 57. CAB Members Name Customer Rick Bachman Feintool Cincinnati, Inc. Tony Brown FPE Ormond Beach Hubert Gassner Invensys Controls-HQ Molly Hunting Shape Corp. Jerry Kretschmann Batesville Tool & Die Inc Dan Mullins EaglePicher Technologies - Division Eric Reno Ralco Industries Jon Smith Royal Oak Industries Ben Sommerville Phoenix Logistics Ben Stewart US Troy Headquarters (THQ) Ron Zilkowski Cuisine Solutions Inc. Brian Zuehlke G R Spring & Stamping Inc
- 58. Regional User Groups Region Contact Person Michigan Jennifer Martin Wisconsin-Illinois Rachel Lira Mexico Janice D'Amico Southeastern US* Group is forming California* Group is forming Plex Contacts: Becky Veryser and Roxanne Heinemann
- 59. Shape Corp. Awards Ottawa County United Way's Cappon & Bertsch Community Builder Award 2011 for having the number one campaign in the northern area of the county and the number two campaign overall. Ralco Industries 2010 Best of Auburn Hills Award in the World Class Stamping, Robotic Welding, & Automated Assembly Systems category by the U.S. Commerce Association (USCA). GR Spring & Stamping 2010 Green Award in the Neighborhood Business Awards Program Enovate IT - Named to Inc. magazine's list of 2010 Fastest-Growing Private Companies in the US for second year in a row. - Salute to Entrepreneurs 2010 to President Fred Calero ALung Hemolung product named to Best of Medgadget 2010 list American Axle & Manufacturing: Three Rivers Manufacturing Facility named one of top 10 best plants in North America by IndustryWeek magazine for 2010 Phoenix Logistics: Winner in aerospace industry category, "Best Deployment" (Technosium Hot Companies 2011) Inteva Products: - Dennis Hodges named to: InformationWorld's CTO 25 2010 / ComputerWorld Premier 100 IT Leaders list - Ben Stewart named to "Pros to Know" 2011 list (Supply & Demand Chain Executive)
- 60. CAMACO ETCO Inteva Products Marwood Metal Fabrication Point Imaging Revstone Shape Corp.
- 62. Plex Giving - 2010 Focus Charities $19,613.76 $14,387.68 $34,001.44
- 63. Plex Giving - 2011 Focus Charities $7,911.22
- 64. Plex Giving - 2011 Focus Charities Gleaners Food Bank • Active Food Bank in Southeastern Michigan for over 33 years • Of every $1 donated, Gleaners uses 96 cents for food • For every $1 donated, Gleaners is able to provide 3 meals! • In 2010: • Fed 456,000 people (36 million pounds of food) gcfb.org • 484 partner soup kitchens
- 65. Plex Giving - 2010 Focus Charities St. Clair Butterfly Foundation Established in 2007 to help children facing adversity through: • Art & Music Programs • Nutrition, Gardening & Yoga • Stress Management • Book Clubs Touched lives of nearly 1,000 troubled youths stclairbutterflyfoundation.org
- 66. Fundraising - Golf Outing Monday - Party Tonight - Silent Auction - Tips for Performers - Raffle for $1,000 Best Buy Gift Card