Final_A21 functions on_ipad
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This document presents an e-menu prototype for use on iPads in restaurants. The e-menu allows customers to easily browse menu categories and items with images. It provides information like spice levels and allows ordering of multiple items. The order can be amended before confirmation. Customers can check their order status, call for service requests, and check prices online. The e-menu is intended to enhance the dining experience while increasing revenue and turnover for the restaurant.
Final_A21 functions on_ipad
- 1. Purpose of this document Created date: 4 August 2012 Last updated: 8 August 2012 Create by Traitet Th.
- 2. PURPOSE OF THIS DOCUMENT • To present the final prototype of e-menu • To present main features of e-menu application on iPad before demonstration & interviews 2
- 3. 1) MENU CATEGORIES 1) Customers easily find food choices by selecting from Menu Categories Starters Drinks Sweet Main Course 2) Four Main Menu Categories • Starters (Appetisers) • Main Courses • Drinks • Sweets 3
- 4. 2) ORDERING MENU ITEMS 4) Multi-language 1 4 1) Appetising Images Support for Menu 2 2) Show Recommended or Top selling Items 3 3) Advise spice content of dish 6) Customers can check the status of their order 5) Customers can call for service 4 5 6
- 5. 3) MENU DETAILS 3 3) Choice of languages 1 1) Very clear & appetising Images 2) Able to order more than one of an item at the same time 2 4) Easy to revise 4 menu, prices, images and descriptions 5
- 6. 4) CONFIRM ORDER 1) Display category of ordered items 1 3) Order can be 3 amended before confirming 2) Cumulative total is 2 displayed 6
- 7. ONLINE SERVICE REQUEST 1) Enhanced communication Channel Quick & Easy Online Service Request 1 • Waiter • Main course • Billing 7
- 8. 5) CHECKING ORDERED STATUS Enhanced Dining Experience 1) Customers can check their order *status. 1 • Ordering: Order but not confirmed • Queuing Waiting for preparation • Cooking Item being cooked • Waiting Main Waiting main course request • Serving Waiting staff are serving • Served Ordered item has already been served 2) Check Total Price 2 8 * Ordered Status can be recorded with regards to restaurant operation.
- 9. BENEFITS 1. Enhances dining experience 2. Increases restaurant revenue 3. Reduces waiting time e.g. making order and payment 4. Increases turnover rate in peak times 5. Improves customer services 6. Customers receive their orders faster 7. Encourages and enables diners to order extra food or drinks at any time during their meal. 9
- 10. BENEFITS (CONT.) 8. Avoids having a language barrier and encourages other language speakers to visit the restaurant. 9. Real-time Order to Kitchen and Bar 10. Enhances communication to improve services 11. Easy to check best selling items 12. Easy to modify menu on Web Application Register new menu Register new promotions e.g. discounts Change prices Change descriptions Change images 10
Editor's Notes
- #10: Put this page on another slide