Foundation of a Multi-Partner Delivery Model
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A collaboration charter is a multi-party agreement aimed at fostering trust and cooperation among clients, suppliers, and project teams to reduce waste, improve efficiency, and enable innovation. Key attributes include a unified management process, decision-making by consensus, and a non-adversarial dispute resolution procedure. The charter enhances project outcomes by maximizing specialist knowledge, promoting teamwork, and establishing a flexible communication framework.
Foundation of a Multi-Partner Delivery Model
- 1. Foundation of a Multi-Partner Delivery Model The Collaboration Charter Author: Subodh Jambhekar / Jan 20th, 2011
- 2. What is a Collaboration Charter ? A Collaboration Charter is a multi-party charter signed by: - the Client, - the Suppliers - pre-existing project/service teams - possibly, certain sub-contractors Signatories agree to act fairly, in an open and trusting manner, in good faith, be co-operative and avoid disputes by adopting a ‘no blame’ culture. - It requires the partnering team members to develop their relationship with a view to achieving trust, fairness, dedication to the program goals and an understanding of each other’s expectations and values. Page 2
- 3. Objectives of a Collaboration Charter The objectives of a Collaboration Charter are: - Reduction or elimination of waste - Improved efficiency - Cost-effectiveness - Innovation - Speed - Continuous improvement Page 3
- 4. Key Attributes of the Collaboration Charter Unifies the program management process Integrates design/build/deployment with one plan for the whole team Decision-making process is led by a core group of members by consensus Provides for a common communication framework Defines a non-adversarial escalating dispute resolution procedure Requires the partners to notify the others as soon as they become aware of any matter which could adversely affect the project Establishes the mechanism for risk sharing Despite the partnering ethos, the intent is not to dilute the responsibilities as defined by respective contracts with the customer Page 4
- 5. Benefits of the Collaboration Charter Maximizes specialist knowledge and encourages innovation Provides huge flexibility for the project and the team Promotes team work and integrates resource supply chains of the partners Enables better participation by individual partners in establishing choices Creates a higher chance of complex projects completing on time and on budget Avoids recursive change control situations Page 5
- 6. Collaboration Prerequisites in Specific Areas Some of the collaboration prerequisites in the following areas have been described in subsequent slides: - Program Management - Communication Management - Common Visibility - Integrated Change Control Page 6
- 7. Program Management under the Collaboration Charter Program Manager as a partnering advisor Program Management Office: - Constituting of the partner representatives - Mandated with monitoring and controlling all aspects of the program Integrated Planning: - High-level program plan with milestones defined for individual project plans - Dependencies across project plans are agreed in advance - Elaboration of individual plans by respective partner Page 7
- 8. Communication Management under the Collaboration Charter Implement lean escalation: what can be clarified by one team member talking to another must not be escalated Enable partner teams to interact for engineering clarifications at all levels Project Leads and PMO to manage work performance information; not to route engineering information for the teams Flexibility for co-locating resources in selective areas - Client resources in offshore locations - Partner resources in other partner’s locations Daily standup meetings between project leads Page 8
- 9. Common Visibility under the Collaboration Charter Common visibility to: - All deliverable/object tracking - Resource risks - Resource deployment and availability Joint identification of risks and definition of mitigation plans at all levels Page 9
- 10. Change Control under the Collaboration Charter Change requests discussed and evaluated by partners before presenting for change control Global unconditional visibility of change requests to all partners Flexibility to deliver a change request by multiple partners Change Requests to detail scope, schedule, effort, resource deployment, responsibilities etc; not commercials - Separate commercial change requests depending on the partners involved in delivering a change request Page 10
- 11. Do You Have Any Questions? Reach Subodh Jambhekar at: http://www.linkedin.com/in/subodhj/ Page 11