Framing the opportunities for powerful metrics in libraries with joe matthews
Download as PPSX, PDF0 likes3,041 views
The document discusses framing opportunities for powerful metrics in libraries. It suggests libraries focus on understanding stakeholder needs rather than what the library thinks people need. Successful measurement involves understanding context, aligning strategies with objectives, identifying impactful services, defining appropriate measures, managing measurement data, translating data into outcomes and impacts, and communicating results. The document advocates reframing measurement from outputs to impacts by starting with desired impacts in mind. It provides examples of studies measuring library impacts at various universities.
Framing the opportunities for powerful metrics in libraries with joe matthews
- 1. { Framing the Opportunities for Powerful Metrics in Libraries Rebecca Jones & Joe Matthews rebecca@dysartjones.com & joe@joematthews.org
- 3. Churchill’s Frame A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.
- 4. Keyne’s Frame The difficulty lies not so much in developing new ideas as in escaping from old ones.
- 6. Are clear on: their purpose the culture in which they operate what’s important & of value to their stakeholders not what the people in their communities or campuses or companies need, but rather what they need to do how library services expedite or enhance people’s ability to do what they want to or need to do Successful measurers
- 8. Understand the Context Align Strategies & Objectives Identify Services & Programs Define Measures Manage Measurement Data Translate Data into Outcomes & Impacts Communicate Results Measurement Framework
- 10. INPUT OUTPUT OUTCOME IMPACT It’s logical that: resource perspective operational perspective user perspective stakeholder perspective
- 11. The Logic Model
- 12. Refocus from the activity & output to the impact Start with the end in mind
- 15. The Library Cube
- 17. University of Minnesota Library
- 20. Resonate
- 22. Summer Reading
- 27. The real frame: How have we impacted someone’s life – their studies, their work, their ability to read, their garden – today?
- 28. The real frame: How have we impacted someone’s life – their studies, their work, their ability to read, their garden – today?
- 29. What problems do people face? What are their pains? What pain relievers can we best provide? What are the desired outcomes & impacts? How well are we allocating our resources to achieve those? The real questions
- 30. Our frames for today