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Develop a Count Chart Amanda Christensen, BYU  MBA Class of 2009 Professor:  Dr. Tom Foster
What Will Be Covered Communicate Number of Defects Collect Data Graph Data Find Nonrandom Patterns Calculate the Average Determine Limits An Example and an Exercise
The Tool Defined C Chart Graphs Number of Defects Clean Presentation Determines Whether a Process is in Control Visual Determination
Brainstorming Exercise How can this tool be used in your organization?
Communicate Number of Defects Collect Data Number of Defects per Unit Number of Defects per Inspection Lot Graph Data X-Axis Represents Number of Inspected Products Y-Axis Represents Number of Defects
Find Nonrandom Patterns Calculate the Average Find Average Number of Defects per Unit or Lot (C Bar) Add Line to Graph Representing C Bar.  This is the Central Line.
Find Nonrandom Patterns Determine Limits Find Standard Deviation of Data Upper Control Limit UCL = c bar + 3*( √c bar) Lower Control Limit LCL = c bar – 3 *( √c bar) Add Limit Lines to the Graph
Next Steps Determine if Process is Random or Nonrandom Evaluate Process if Necessary
Collide Shoes A Real World Example
Collect Data Record Date and Number of Defects per Shoe 11-Oct 6 10-Oct 1 9-Oct 2 8-Oct 4 7-Oct 7 6-Oct 6 5-Oct 2 4-Oct 2 3-Oct 3 2-Oct 5 1-Oct 2 Date Defects
Graph Data
Calculate the Average Find C Bar Add C Bar, Central Line, to Graph
Determine Limits Find Standard Deviations, Then Use Formulas: UCL = c bar + 3*( √c bar) LCL = c bar – 3 *( √c bar) Standard Deviation = 1.53 UCL = 7.53 LCL = -1.64
Find Nonrandom Patterns
Gentry Bolts An Exercise
Collect Data Record Number Inspected and Number Failed 10 700 5 450 10 300 9 1000 4 500 7 800 6 600 # Failed # Inspected
Graph the Data
Gentry Graph
Next Steps Calculate the Average Find Standard Deviation Calculate Upper and Lower Limits UCL = c bar + 3*( √c bar) LCL = c bar – 3 *( √c bar)
Graph the Central Line and UCL and LCL
Find Nonrandom Patterns
Summary Communicate Number of Defects Collect Data Graph Data Find Nonrandom Patterns Calculate the Average Determine Limits
Readings List Calculating the (Almost) Exact Control Limits for a C-Chart.  By:  Kittlitz Jr., Rudolf G.. Quality Engineering, Jul-Sep2006, Vol. 18 Issue 3, p 359-366, 8 p. Statistical Methods for SPC & TQM.  By:  Derek Bissell. Statistical Process Control and Quality Improvement.  By:  Gerald M. Smith
 

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Free Quality C Charts

  • 1.  
  • 2. Develop a Count Chart Amanda Christensen, BYU MBA Class of 2009 Professor: Dr. Tom Foster
  • 3. What Will Be Covered Communicate Number of Defects Collect Data Graph Data Find Nonrandom Patterns Calculate the Average Determine Limits An Example and an Exercise
  • 4. The Tool Defined C Chart Graphs Number of Defects Clean Presentation Determines Whether a Process is in Control Visual Determination
  • 5. Brainstorming Exercise How can this tool be used in your organization?
  • 6. Communicate Number of Defects Collect Data Number of Defects per Unit Number of Defects per Inspection Lot Graph Data X-Axis Represents Number of Inspected Products Y-Axis Represents Number of Defects
  • 7. Find Nonrandom Patterns Calculate the Average Find Average Number of Defects per Unit or Lot (C Bar) Add Line to Graph Representing C Bar. This is the Central Line.
  • 8. Find Nonrandom Patterns Determine Limits Find Standard Deviation of Data Upper Control Limit UCL = c bar + 3*( √c bar) Lower Control Limit LCL = c bar – 3 *( √c bar) Add Limit Lines to the Graph
  • 9. Next Steps Determine if Process is Random or Nonrandom Evaluate Process if Necessary
  • 10. Collide Shoes A Real World Example
  • 11. Collect Data Record Date and Number of Defects per Shoe 11-Oct 6 10-Oct 1 9-Oct 2 8-Oct 4 7-Oct 7 6-Oct 6 5-Oct 2 4-Oct 2 3-Oct 3 2-Oct 5 1-Oct 2 Date Defects
  • 13. Calculate the Average Find C Bar Add C Bar, Central Line, to Graph
  • 14. Determine Limits Find Standard Deviations, Then Use Formulas: UCL = c bar + 3*( √c bar) LCL = c bar – 3 *( √c bar) Standard Deviation = 1.53 UCL = 7.53 LCL = -1.64
  • 16. Gentry Bolts An Exercise
  • 17. Collect Data Record Number Inspected and Number Failed 10 700 5 450 10 300 9 1000 4 500 7 800 6 600 # Failed # Inspected
  • 20. Next Steps Calculate the Average Find Standard Deviation Calculate Upper and Lower Limits UCL = c bar + 3*( √c bar) LCL = c bar – 3 *( √c bar)
  • 21. Graph the Central Line and UCL and LCL
  • 23. Summary Communicate Number of Defects Collect Data Graph Data Find Nonrandom Patterns Calculate the Average Determine Limits
  • 24. Readings List Calculating the (Almost) Exact Control Limits for a C-Chart. By: Kittlitz Jr., Rudolf G.. Quality Engineering, Jul-Sep2006, Vol. 18 Issue 3, p 359-366, 8 p. Statistical Methods for SPC & TQM. By: Derek Bissell. Statistical Process Control and Quality Improvement. By: Gerald M. Smith
  • 25.