From design to delivery
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This document discusses the importance of involving Black communities in mental health services in several ways: by giving communities ownership and a voice; listening to non-traditional sources of knowledge like hairdressers and street cleaners; designing services that meet evolving community needs and spaces; making services accessible and welcoming to communities; and ensuring communities can provide feedback to improve services. It asks critical questions about how services address issues like family breakdown, school exclusions, substance use, and relationships.
From design to delivery
- 1. Involving the Black communities in Mental Health services
- 2. Why ? ♦ Ownership ♦ Relevance ♦ Source of knowledge ♦ Addresses the underlying contributing factors
- 3. Be creative about who you listen to.. ♦ Hairdressers and Barbers ♦ Street Cleaners ♦ Churches, Mosques, Gudwaras’ ♦ Noise Nuisance – Environmental Health officers ♦ Shops who sell direct to the community
- 4. Design – form and function ♦ If we are still designing the same services in 2004 that we were in 1974 something must be going wrong ♦ Communities have changed – Communities needs have changed – The mistake of the Blenheim project – Mellow, creative entertainment – Oremi, working with children in care – Fanon Care, becoming a landlord
- 5. Delivery – what’s in it for the community ? ♦ Our buildings stand empty, and mystified ♦ People always looking for venues for Births, Marriages and Deaths ♦ ‘Venues that are known and used by the community are not feared by the community’ ♦ Get to know family, friends and peers – invite them to your events
- 6. Review – who’s the piper ? ♦ We are in a highly regulated industry ♦ Invite community to tell you how you are doing… but only if you are going to act on what they say • Open lunches • Entertainment events with feedback • Paid rota visits by members of the community • Committee of elders
- 7. Critical Questions ♦ What are you doing to prevent family breakdown ? ♦ How are you responding to exclusions form schools ? ♦ How are you preventing substance use/abuse ? ♦ How do you help service users find and maintain partners ?