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وزارة التعليم العالي والبحث العلمي 
جامعة الكوفة – كلية التمريض 
FUNCTIONS OF MANAGEMENT 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
10/21/2014 1 
2014- المجتمع 2013
Management Functions of a Nurse Manager 
Success of management depends on learning 
and using the management functions. These 
functions include planning, organizing, staffing, 
directing, coordinating and controlling. These 
functions represent these activities expected of 
managers in all fields. Managers develop skill in the 
implementation of these functions as they gain 
experience in the role of managers. 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
10/21/2014 2 
2014- المجتمع 2013
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
3 
Management Functions : 
1. PLANNING 
2. ORGANIZING 
3. STAFFING 
4. DIRECTING 
5. COORDINATING 
6. CONTROLLING
1. Planning – determining the long-and short-term objectives 
(ends) of the institution or unit and the actions (means) that 
must be taken to achieve these objectives. 
Purpose of planning 
1. It gives direction to the organization. 
2. It improves efficiency. 
3. It eliminates duplication of efforts. 
4. It concentrates resources on important services. 
5. It reduces guess work. 
6. It improves communication and coordination of activities 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
10/21/2014 4 
2014- المجتمع 2013
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
5 
The planning hierarchy: 
Planning responsibilities are different for managers at each 
organizational level : 
1- Strategic planning : 
Top-level managers, formulate long-term strategic planning 
to reinforce the firm’s mission (the mission clarifies 
organizational purpose) Strategic plans are specified for five 
years period or more; but circumstances dictate the planning 
horizon.
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
6 
2- Tactical planning: 
Middle management is responsible for 
translating strategies into shorter-term tactics. 
Tactical plans are often specified in one-year 
increments. e.g. annual budget. Translating 
strategic plans into measurable tactical 
objectives is important because most strategic 
objective is rather vague.
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
7 
3- Operational planning : 
Operational planning is accomplished by first-line 
managers. Operational planning is most 
concerned with budgets, quotas and schedules. 
These are refinements of tactical objectives in 
which work is defined and results are measured in 
small increments. Time horizon for operational 
planning is very short. Most plans at this level 
reflect operational cycles.
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
8 
Establish Objectives: 
Every plan has the primary purpose of helping the organization 
succeed through effective management. Success is defined as 
achieving organizational objectives. These are performance 
targets, he end results that managers seek to achieve. 
Characteristics of objectives: 
Well-defined objectives have several Characteristics. They are: 
• Specific 
• Measurable 
• Realistic and challenging 
• Defined time period
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
9 
2. Organizing 
Organizing may be defined as the arranging of component 
parts into functioning wholes. The purpose of organizing is to 
coordinate activities so that a goal can be achieved. The 
terms “planning” and “organizing” are often used 
synonymously. In the managerial, planning is the 
determination of what is to be accomplished, and 
organizing is the determination of how it will be 
accomplished. However, most authors still describe the two 
processes with considerable overlap.
There are six steps in the organizing process: 
1. Establish overall objectives 
2. Formulate supporting objectives, policies and plans 
3. Identify and classify activities necessary to accomplish the 
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
10 
objectives 
4. Group the activities in light of the human and material 
resources available and the best way of using them under 
the circumstances 
5. Delegate to the head of each group and the authorities 
necessary to perform the activities 
6. Tie the groups together horizontally and vertically, through 
authority relationships, and information systems.
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
11 
3- Staffing 
Staffing- Selecting the personnel to carry out these actions 
and placing them in positions appropriate to their knowledge 
and skills Staffing is the management activity that provides for 
appropriate and adequate personnel to fulfill the organization’s 
objectives. The nurse manager decides how many and what type 
of personnel are required to provide care for patients. Usually 
the overall plan for staffing is determined by nursing 
administration and the nurse manager is in a position to monitor 
how successful the staffing pattern is as to provide input into 
needed change.
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
12 
4-Directing 
Directing- Motivating and leading personnel to 
carry out the actions needed to achieve the 
institution’s objectives. Directing is a function of 
the manager that gets work done through others , 
Directing is a function of the manager that gets 
work done through others. Directing includes five 
specific concepts; giving directions, supervising, 
leading, motivating, and communicating, as 
described below:
4-Directing (con..) 
1. Giving directions is the first activity and suggests that directions 
should be clear, concise and consistent and should confirm to the 
requirements of the situation. 
2.Supervising is concerned with the training and discipline of the 
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
13 
work force. 
3.Leading is the ability to inspire and to influence others t the 
attainment of objectives 
4.Motivating is the set of skills the manager uses to help the 
employee to identify his/her needs and finds ways within the 
organization to help satisfy them. 
5.Communicating: involves the what, how, by whom, and why of 
directives or effectively using the communication process.
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
14 
5- Coordinating 
Coordinating is by definition the act of 
assembling and synchronizing people and 
activities so that they function harmoniously in 
the attainment of organizational objectives.
10/21/2014 
مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 
2014- المجتمع 2013 
15 
6 - Controlling 
Is the regulation of activities in accordance with the plan. 
Controlling is a function of all managers at all levels. Its basic 
objective is to ensure that the task to be accomplished is 
appropriately executed. Control involves establishing standards of 
performance, determining the means to be used in measuring 
performance, evaluating performance, and providing feedback of 
performance data to the individual so behavior can be changed. 
Controlling is not manipulation, rigid, tight, and autocratic or 
oppression. Management by objectives (MBO) can be considered 
as a control mechanism.

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Function of management 3

  • 1. وزارة التعليم العالي والبحث العلمي جامعة الكوفة – كلية التمريض FUNCTIONS OF MANAGEMENT مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 10/21/2014 1 2014- المجتمع 2013
  • 2. Management Functions of a Nurse Manager Success of management depends on learning and using the management functions. These functions include planning, organizing, staffing, directing, coordinating and controlling. These functions represent these activities expected of managers in all fields. Managers develop skill in the implementation of these functions as they gain experience in the role of managers. مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 10/21/2014 2 2014- المجتمع 2013
  • 3. 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 3 Management Functions : 1. PLANNING 2. ORGANIZING 3. STAFFING 4. DIRECTING 5. COORDINATING 6. CONTROLLING
  • 4. 1. Planning – determining the long-and short-term objectives (ends) of the institution or unit and the actions (means) that must be taken to achieve these objectives. Purpose of planning 1. It gives direction to the organization. 2. It improves efficiency. 3. It eliminates duplication of efforts. 4. It concentrates resources on important services. 5. It reduces guess work. 6. It improves communication and coordination of activities مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 10/21/2014 4 2014- المجتمع 2013
  • 5. 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 5 The planning hierarchy: Planning responsibilities are different for managers at each organizational level : 1- Strategic planning : Top-level managers, formulate long-term strategic planning to reinforce the firm’s mission (the mission clarifies organizational purpose) Strategic plans are specified for five years period or more; but circumstances dictate the planning horizon.
  • 6. 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 6 2- Tactical planning: Middle management is responsible for translating strategies into shorter-term tactics. Tactical plans are often specified in one-year increments. e.g. annual budget. Translating strategic plans into measurable tactical objectives is important because most strategic objective is rather vague.
  • 7. 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 7 3- Operational planning : Operational planning is accomplished by first-line managers. Operational planning is most concerned with budgets, quotas and schedules. These are refinements of tactical objectives in which work is defined and results are measured in small increments. Time horizon for operational planning is very short. Most plans at this level reflect operational cycles.
  • 8. 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 8 Establish Objectives: Every plan has the primary purpose of helping the organization succeed through effective management. Success is defined as achieving organizational objectives. These are performance targets, he end results that managers seek to achieve. Characteristics of objectives: Well-defined objectives have several Characteristics. They are: • Specific • Measurable • Realistic and challenging • Defined time period
  • 9. 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 9 2. Organizing Organizing may be defined as the arranging of component parts into functioning wholes. The purpose of organizing is to coordinate activities so that a goal can be achieved. The terms “planning” and “organizing” are often used synonymously. In the managerial, planning is the determination of what is to be accomplished, and organizing is the determination of how it will be accomplished. However, most authors still describe the two processes with considerable overlap.
  • 10. There are six steps in the organizing process: 1. Establish overall objectives 2. Formulate supporting objectives, policies and plans 3. Identify and classify activities necessary to accomplish the 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 10 objectives 4. Group the activities in light of the human and material resources available and the best way of using them under the circumstances 5. Delegate to the head of each group and the authorities necessary to perform the activities 6. Tie the groups together horizontally and vertically, through authority relationships, and information systems.
  • 11. 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 11 3- Staffing Staffing- Selecting the personnel to carry out these actions and placing them in positions appropriate to their knowledge and skills Staffing is the management activity that provides for appropriate and adequate personnel to fulfill the organization’s objectives. The nurse manager decides how many and what type of personnel are required to provide care for patients. Usually the overall plan for staffing is determined by nursing administration and the nurse manager is in a position to monitor how successful the staffing pattern is as to provide input into needed change.
  • 12. 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 12 4-Directing Directing- Motivating and leading personnel to carry out the actions needed to achieve the institution’s objectives. Directing is a function of the manager that gets work done through others , Directing is a function of the manager that gets work done through others. Directing includes five specific concepts; giving directions, supervising, leading, motivating, and communicating, as described below:
  • 13. 4-Directing (con..) 1. Giving directions is the first activity and suggests that directions should be clear, concise and consistent and should confirm to the requirements of the situation. 2.Supervising is concerned with the training and discipline of the 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 13 work force. 3.Leading is the ability to inspire and to influence others t the attainment of objectives 4.Motivating is the set of skills the manager uses to help the employee to identify his/her needs and finds ways within the organization to help satisfy them. 5.Communicating: involves the what, how, by whom, and why of directives or effectively using the communication process.
  • 14. 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 14 5- Coordinating Coordinating is by definition the act of assembling and synchronizing people and activities so that they function harmoniously in the attainment of organizational objectives.
  • 15. 10/21/2014 مدرس مساعد : منصور عبدالله / قسم العلوم التمريضية - فرع تمريض صحة 2014- المجتمع 2013 15 6 - Controlling Is the regulation of activities in accordance with the plan. Controlling is a function of all managers at all levels. Its basic objective is to ensure that the task to be accomplished is appropriately executed. Control involves establishing standards of performance, determining the means to be used in measuring performance, evaluating performance, and providing feedback of performance data to the individual so behavior can be changed. Controlling is not manipulation, rigid, tight, and autocratic or oppression. Management by objectives (MBO) can be considered as a control mechanism.