FlexNet Operations Administration Training
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The document discusses FlexNet Operations Administration Training which is a workshop-based engagement to provide software vendors and intelligent device manufacturers with knowledge and hands-on training to implement and administer FlexNet Operations. The training covers system administration, application administration, and integration best practices over 4-5 days. The goal is to help organizations overcome initial barriers and efficiently utilize FlexNet Operations for licensing, entitlement management, and integration with back-office systems.
FlexNet Operations Administration Training
- 1. Maximize Your Success With Expert Guidance FlexNet Operations helps software vendors and intelligent device manufacturers grow revenues by enabling them to quickly create product configurations to meet market demands and cut operational costs by automating the generation, fulfillment and activation of software licenses and entitlements. FlexNet Operations provides organizations with the ability to view and administer entitlements across all products and license key generators. It also helps increase upgrade revenue by proactively tracking and reporting on software and device entitlements, subscriptions, version levels, expiring software licenses and support contracts regardless of the technology used. Many organizations understand the value of FlexNet Operations, but struggle with the learning curve and project scope of the back-office integration requirements. Flexera Software Global Consulting Services can provide software vendors and intelligent device manufacturers with the knowledge needed to overcome the initial inertia and knowledge barriers to shorten the adoption of FlexNet Operations. Flexera Software has extensive experience helping software vendors and intelligent device manufacturers successfully implement licensing, entitlement management and delivery solutions. FlexNet Operations Administration Training supports organizations through the critical early phases of FlexNet Operations back-office administration and integration. How the FlexNet Operations Administration Training Works FlexNet Operations Administration Training is a standalone, workshop-based engagement designed to provide the knowledge and hands-on training software vendors or intelligent device manufacturers need to implement FlexNet Operations in their back- office. The training focuses on an organization’s ability to utilize FlexNet Operations as part of an integrated solution for licensing and entitlement management. Training topics include: • System Administration: How FlexNet Operations works and what it takes to keep it running • Application Administration: How your products, customers and orders are represented, as well as how they will be managed and evolve through time • Integration: Overview of the FlexNet Operations Web Services integration capabilities, including best practices from people who have designed, implemented and deployed multiple integrations DATASHEET FlexNet Operations Administration Training Improving Business Growth, Operational Efficiency and the Customer Experience System Administration Configurations Installation and Architecture Review Troubleshooting Maintenance Application Administration Products Entitlements Internal User Administration Customer Access Integration FlexNet Operations Web Services Best Practices Benefits of FlexNet Operations Administration Training: • Proven methodology – Our process for discovering your needs has been fine-tuned with years of experience and used successfully with a wide variety of customers – Our “best-practice” architectures provide a template for working within your IT restrictions, rather than inventing everything from scratch • Faster time-to-market – We provide the information you need to overcome the initial inertia and knowledge barriers • Better Deployment – We guide you around the common pitfalls and missteps – Our expertise will help prevent configuration issues By breaking down FlexNet Operations Administration Training into categories we are able help you determine how it should be used and on what areas you need to focus more closely.
- 2. FlexNet Operations Administration Training Objectives The objective of FlexNet Operations Administration Training is to provide knowledge and hands-on training for ongoing use of the FlexNet Operations system. Lessons and training include—but are not limited to: • Managing core components of FlexNet Operations – Product management – Entitlement management – User management • Managing FlexNet Operations Systems – Updating FlexNet Operations – Troubleshooting • Web services interfaces for back-office integration • Integration best practices Delivery Approach The engagement is delivered by a Flexera Software senior consultant during a series of training sessions. The training sessions cover: • System administration • Application administration • Integration Project Timeline FlexNet Operations Administration Training occurs over a calendar timeframe of four to five days, which includes one day of material preparation: Deliverables At the end of the engagement, the organization will have the skills, understanding and confidence to be able to use and administrate FlexNet Operations for real-world applications. Primary Audience Customer resources required for this engagement include representatives from the IT organization that will be installing and configuring the systems, networks and databases: • IT: Systems and applications • IT: Business analysts • IT: Back-office development • Product Management Administrators Related Services FlexNet Operations Administration Training is a standalone engagement, however is often followed by integration guidance and assistance activities. It is often preceded by FlexNet Operations Setup. Material preparation DAY ONE: Onsite discussions, workshops and hands-on exercises DAYS TWO THROUGH FIVE: During the engagement, a Flexera Software principal consultant will guide you around the common pitfalls and missteps. Our “best practice” architecture provides a template for working within your IT restrictions rather than inventing everything from scratch. In addition, FlexNet Operations Administration Training provides extensive best practices expertise: organizations will learn what should be done rather than what can be done. The agenda for FlexNet Operations Administration Training is customized for each organization. This empowers software vendors and intelligent device manufacturers with the knowledge necessary to most effectively use and maintain FlexNet Operations to meet their specific business needs.
- 3. Copyright © 2012 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners. FX_SD_ECM_AdminTraining_Aug12 Flexera Software LLC 1000 East Woodfield Road, Suite 400 Schaumburg, IL 60173 USA Schaumburg (Global Headquarters): +1 800-809-5659 United Kingdom (Europe, Middle East Headquarters): +44 870-871-1111 +44 870-873-6300 Australia (Asia, Pacific Headquarters): +61 3-9895-2000 For more office locations visit: www.flexerasoftware.com Licensing, Entitlement Management and Delivery Services and Solutions Applications no longer just help the business, they run the business, and to software vendors and, increasingly, intelligent device manufacturers, they are the business. To compete and win today, software vendors and intelligent device manufacturers must go to market faster with differentiated product offerings, ensure they are fairly compensated, make every dollar spent count and retain every single customer. All of this must be done while facing substantial hurdles. Flexera Software has long been a global leader in Application Usage Management. Over 3,000 software vendors and intelligent device manufacturers rely on our comprehensive licensing, entitlement management and delivery suite of software licensing, entitlement management, electronic software delivery, software updates and compliance management solutions as core components of a strategic solution for Application Usage Management: FlexNet Producer Suite for Software Vendors and FlexNet Producer Suite for Intelligent Device Manufacturers. Flexera Software is unique in its ability to offer a comprehensive and integrated solution spanning the full lifecycle of business processes. These solutions provide critical business intelligence to sense market change and develop the appropriate course corrections and are designed to deliver the flexibility to quickly adapt to your evolving business needs. Together they transform numerous tactical tasks to address today’s strategic needs, delivering continuous software compliance, information at the point of action and optimized usage and value for your products. About Flexera Software Flexera Software is the leading provider of strategic solutions for Application Usage Management; solutions delivering continuous compliance, optimized usage and maximized value to application producers and their customers. Flexera Software is trusted by more than 80,000 customers that depend on our comprehensive solutions- from installation and licensing, entitlement and compliance management to application readiness and software license optimization - to strategically manage application usage and achieve breakthrough results realized only through the systems-level approach we provide. For more information, please go to: www.flexerasoftware.com