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Web
Analytics
Wednesday
Gaining and presenting a new
         perspective
       Thomas Bosilevac
Where have I fit in…
• Utilizing Analytics: 5 years
   –   Agency world (VML)
   –   E-Commerce (WhatsHotNow)
   –   Business Process Apps
   –   Virtumundo – SPAMMERS (but learned a TON)
• Managing Analytics: 5+ years
   – Web Analytics Manager Caterpillar
   – Program Manager (Intranet Analysis): Microsoft
• Implementing Analytics: 5+ years
   – WebTrends: (Principal Consultant,Speaker, CYA’r)
   – Independent (Holland America, LuxuryLink,
     Stanford Hospital, Blurb Books)
   – (Co-founder) MashableMetrics
   – (co-founder) PurchLive
These guys
really want data
       …
These guys really want
        data
more than they
     ask
Delivery of data is a
    crap-shoot
Not from
a lack of a

Or a lack           “ANALYTICS”
                    GOOGLE SEARCH VOLUME INDEX




of …  (though still an issue)
But because
the process to
get here
Now looks like this…
Gaining and presenting a new perspective tableau
Challenges within “Web” Analytics
• Disparate datasets:
   –   Google Analytics  Webtrends  Omniture
   –   Twitter  Facebook  YouTube
   –   AdWords, DART ads, CPM runs
   –   eMail and CRM data
• “big data”
   - High cardinality
        - (Date, Location, Sources, Landing Page, Campaign…)
- Current analytics tools act as data acquisition not
  true reporting
The Problem…




Full day…         Few days …   Last Minute
The Solution…




Partial Day…         Several Days…   Iterative
Gaining and presenting a new perspective tableau
Excel is good at
telling facts
Not at exploring the
reason
Gaining and presenting a new perspective tableau
COMPARE – CONTRAST
Quickly utilize multi dimension graphing. (scatter + size + color)

               Non- Branded




            Over 49K unique phrases
ENGAGE
Use Quick Filters
- Range, Interactive Selection,
Dropdown(s)
ACCESSIBILITY
A low learning curve is
ESSENTIAL for enterprise
adoption
Twitter: @bosilytics
thomas@mashablemetrics.com

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Gaining and presenting a new perspective tableau