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Analytics – for the rest of us 
Google Analytics - Measuring Results 
Beyond eCommerce
- KPI Definition (organize your data) 
-Insight Automation (keep listening) 
-GA / WebTrends / Analytics Training 
- Implementation and Strategy 
- Data Visualization Consultant 
- Real-time data streams 
Former Employers and Clients
I Like Data … Facts 
• How many times do you log into GA? 
– Daily, weekly, monthly, embarrassed, NEVER 
• Who has implemented “Goals”? 
• Who uses another tool? 
• Who gets less than 100 visits a week?
Analytics – for the rest of us
Analytics – for the rest of us
Analytics – for the rest of us
Analytics – for the rest of us
Awareness
Analytics – for the rest of us
Google Analytics Nirvana
Google Analytics Nirvana 
I wish I knew 
how many 
people who 
called me 
…ordered?
Google Analytics Nirvana 
And exactly how 
much revenue I 
was getting per 
Visit?
REALLY!?!?!?! 
This is really just 
bragging … 
Right ….
WRONG!!!
photo courtesy of Moofmonster.com
Our previous limits 
Assure 
campaign 
tagging 
On-site traffic 
Review sites 
Death Trap 
Email 
Marketing
What we have now 
Upload Offline 
Advertising info 
Track across 
experiences 
Push review data 
Upload Customer 
Information 
Call Tracking 
Upload Sales 
Data 
Create Product 
Types 
Digital 
Coupons 
Social 
Reporting 
Loyalty 
Cards 
Service 
Reminders
NOW FOR THE TACTICS…
Analytics – for the rest of us
Setting up Campaigns 
• Display Advertising 
• Guest Blog Posts 
• Emails 
• PPC 
• Press Releases 
• Coupons 
• Bar Specials 
• Thank You Emails 
• Surveys 
• Call Tracking 
• POS Information
Campaign Worksheet
Tracking Online Campaigns 
http://bit.ly/googcampaigntracker 
www.sample.com/?utm_source=B2BLists&utm_medium=Pos 
tcards&utm_campaign=50%25%20off
Analytics – for the rest of us
Evaluating referring sites
Setting up Events
Analytics – for the rest of us
Goals
Analytics – for the rest of us
Setting Up Goals
Setting Up Goals
Setting Up Goals
Filtering your traffic
Annotations
Other helpful options
Content Experiments
Analytics – for the rest of us
Analytics – for the rest of us
Analytics – for the rest of us
photo courtesy of Moofmonster.com
Google Analytics upgrade path 
1 
2 
Setup GA Tag Manager 
Update Tag on pages 
Only option for new properties
Define Custom Dimensions 
• Advertising Attributes 
– Size, Color, Postcard Vendor 
• Cost Dimensions 
• Customer Data 
• Page Information 
• Product Information
Define Custom Metrics 
• Impression, Cost, Clicks from custom 
ad campaigns 
– Yellow Pages 
– Postcard campaigns 
– Cars.com advertising 
• Offline Purchases 
– Appointments 
– Purchased Services
Upload Data 
• Page: URL or Title 
• Product SKU: Price, Refund, Revenue 
• CampaignID: Medium, Path, Source, 
Content, Group, Campaign, Keyword 
• Cost: source or medium
Analytics – for the rest of us
Analytics – for the rest of us
Analytics – for the rest of us
Analytics – for the rest of us
Analytics – for the rest of us
Analytics – for the rest of us
Analytics – for the rest of us
Analytics – for the rest of us
Analytics – for the rest of us
Our previous limits 
Assure 
campaign 
tagging 
On-site traffic 
Review sites 
Utilize Goals 
Death Trap Email 
Marketing 
Utilize Goals
What we have now 
Upload Offline 
Advertising info 
Track across 
experiences 
Push review data 
Upload Customer 
Information 
Call Tracking 
Upload Sales 
Data 
Call Tracking 
Create Product 
Types 
Digital 
Coupons 
Social 
Reporting 
Loyalty 
Cards 
Service 
Reminders
Analytics – for the rest of us
Analytics – for the rest of us
Google Analytics Nirvana

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Analytics – for the rest of us