Gamification for the Health of It℠


                 	
  	
  




 	
   	
  	
                	
   	
   	
  	
  	
  	
  	
  	
  	
  	
   	
   	
  	
     	
   	
   	
  	
     	
  	
  Hosted	
  by:	
  HPLive	
  
                                                                                                               hubbubhealth.com/employers
Agenda

ì  Redrawing the employee wellness roadmap

ì  What we have learned

ì  The science of healthy behaviors

ì  The big aha: social gamification

ì  Social gamification of wellness

ì  Things to consider when selecting a wellness vendor




                                          hubbubhealth.com/employers!
hubbub health


                Brian Berchtold
                Director of Business Development
                hubbub health


                brian@hubbubhealth.com
                twitter: @bjbpdx


                !


                                   hubbubhealth.com/employers!
The corporate wellness problem




                       hubbubhealth.com/employers!
<50%     14%           2/3

1 in 3   $13,000

               hubbubhealth.com/employers!
Redrawing the employee
   wellness roadmap




                  hubbubhealth.com/employers!
Poll question

   What is your greatest challenge to getting results
             from your wellness program?

 a.    Engaging employees
 b.    Lack of time
 c.    Scattered / diverse workforce
 d.    Lack of senior leadership support
 e.    My company doesn’t have a wellness program




                                            hubbubhealth.com/employers!
Engagement is the number one issue

 What is your greatest challenge in getting results from
 your wellness program?	
  




                               Data supplied by Healthiest Employers & HR.com research paper April 2012




                                                               hubbubhealth.com/employers!
engagement


        hubbubhealth.com/employers!
approach


       hubbubhealth.com/employers!
Traditional approach



                     tell employees
                       what to do


                                health risk           biometric
 email tips   lunch-n-learns
                               assessments           screenings




                                              hubbubhealth.com/employers!
What we have learned




                       hubbubhealth.com/employers!
Employees…

ì  understand healthy behaviors are important

ì  know what those behaviors look like

ì  don’t lack motivation or an inclination to change

ì  lack tools and strategies to successfully implement
  those changes




                                            hubbubhealth.com/employers!
The science of healthy behaviors




                            hubbubhealth.com/employers!
The Fogg Behavior Model
                 Setting employees up to succeed
                  BJ Fogg, Ph.D.




   behavior = { trigger + ability + motivation }




  B.J.Fogg, Ph.D., Persuasive Technology, 2003; Mobile Persuasion: Future of Behavior Change, 2008; "B.J. Fogg's Behavior Model,"
                                                                                         www.behaviormodel.org, February 2013.



                                                                                            hubbubhealth.com/employers!
Why it matters




                 hubbubhealth.com/employers!
The Fowler/Christakis Social Network
       How Connections Change Behavior
       Nicholas Christakis, Ph.D. & James Fowler, Ph.D.




       Nicholas Christakis, Ph.D. & James Fowler, Ph.D., Connected: The Surprising Power of Our Social Networks and
                                                                                    How They Shape Our Lives, 2011.



                                                                              hubbubhealth.com/employers!
Why it matters




                 hubbubhealth.com/employers!
Maslow’s Hierarchy of Needs
       How Motivation Really Works
       Abraham Maslow, Ph.D.




                    Abraham Maslow, Ph.D., “A Theory of Human Motivation”, Psychological Review, 1943.

                                                                  hubbubhealth.com/employers!
Why it matters




                 hubbubhealth.com/employers!
How do we satisfy these needs?




 social networking
                     =


                                 hubbubhealth.com/employers!
Challenges

Rewards


Badges          =
Levels/points


Leaderboards



                    hubbubhealth.com/employers!
+            =?


    hubbubhealth.com/employers!
hubbubhealth.com/employers!
 
The Big Aha: Social Gamification




                        hubbubhealth.com/employers!
Gamification is the use of game mechanics to drive
        engagement in a non-game activity and change behaviors
        for a target audience. Many types of games include game
        mechanics such as points, levels, challenges, leaderboards,
           rules and incentives that make game play enjoyable.

          Gamification applies these to non-game scenarios to
       motivate the audience to higher and more meaningful levels
        of engagement. Humans are “hard-wired” to enjoy games
         and have a natural tendency to interact more deeply in
              activities that are framed in a game construct.
                                    !




Source: Gartner


                                                      hubbubhealth.com/employers!
hubbubhealth.com/employers!
Core principles



 engagement               interaction                                 competition



 collaboration            awareness                                         learning



                 Michael Wu., Ph.D., “What is Gamification, Really?” http://lithosphere.lithium.com, February 2011.



                                                                           hubbubhealth.com/employers!
Technologies


               Internet




               Social media applications




               Anytime/ anywhere access


                                    hubbubhealth.com/employers!
Social gamification of wellness




                       hubbubhealth.com/employers!
Gamification for the Health of It℠ with Brian Berchtold
Gamification for the Health of It℠ with Brian Berchtold
Gamification for the Health of It℠ with Brian Berchtold
Gamification for the Health of It℠ with Brian Berchtold
Gamification for the Health of It℠ with Brian Berchtold
Gamification for the Health of It℠ with Brian Berchtold
The “Meatless Monday” challenge

               Meatless Monday
               Duration: 2 weeks

               Monday is the best day to go for a meatless diet. This is
               unequivocally so because both Monday and meatless
               begin with the letter M. Alliteration or “rhyminess,” as we

     33        like to call it, trumps all other reasons (for these purposes
               anyway.) 

     players   There are, however, a myriad of reasons for going meatless
               one day a week. 


      Starts   Going meatless one day a week has health benefits -
               including reducing your risk of cancer, heart disease and
     Today!    type 2 diabetes. Read more…




                                                            hubbubhealth.com/employers!
hubbubhealth.com/employers!
Case Study


             South Ogden, UT

             290 employees
             21 branch locations	
  




                     hubbubhealth.com/employers!
Case Study

pain points

     ì  Flexible program (one size doesn’t fit all)

     ì  Available to employees in multiple locations

     ì  Engages employees

     ì  Easy to track, reward and manage




                                           hubbubhealth.com/employers!
Case Study

hubbub solution

grassroots challenges   social support and   encourage	
  small
                          accountability        changes




                                              hubbubhealth.com/employers!
Case Study


             90%
             80%
                   82%
             70%
                   engagement


 average level:
                         4,700+
   23                    challenges



                          hubbubhealth.com/employers!
Things to consider when
selecting a wellness vendor




                      hubbubhealth.com/employers!
Check list

     Easy implementation within one        Rewards (financial and
     business day                          non-financial)


     Broad range of challenges
                                           Smartphone integration
     (individuals and teams)


     Social community and ability to
                                           Device integration
     participate with friends and family


     Focused and actionable health         Easily accessible health coaching
     assessment



     Real-time aggregate reporting         Support and consulting



                                                   hubbubhealth.com/employers!
Orange paper
        Download the free ‘Orange paper’ at
     hubbubhealth.com/employers/orange-paper




                                    hubbubhealth.com/employers!
Summary

ì  Redrawing the employee wellness roadmap

ì  What we have learned

ì  The science of healthy behaviors

ì  The big aha: social gamification

ì  Social gamification of wellness

ì  Things to consider when selecting a wellness vendor




                                          hubbubhealth.com/employers!
Questions?



             Thank you!


hubbubhealth.com/employers   brian@hubbubhealth.com

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Gamification for the Health of It℠ with Brian Berchtold

  • 1. Gamification for the Health of It℠                                                Hosted  by:  HPLive   hubbubhealth.com/employers
  • 2. Agenda ì  Redrawing the employee wellness roadmap ì  What we have learned ì  The science of healthy behaviors ì  The big aha: social gamification ì  Social gamification of wellness ì  Things to consider when selecting a wellness vendor hubbubhealth.com/employers!
  • 3. hubbub health Brian Berchtold Director of Business Development hubbub health brian@hubbubhealth.com twitter: @bjbpdx ! hubbubhealth.com/employers!
  • 4. The corporate wellness problem hubbubhealth.com/employers!
  • 5. <50% 14% 2/3 1 in 3 $13,000 hubbubhealth.com/employers!
  • 6. Redrawing the employee wellness roadmap hubbubhealth.com/employers!
  • 7. Poll question What is your greatest challenge to getting results from your wellness program? a.  Engaging employees b.  Lack of time c.  Scattered / diverse workforce d.  Lack of senior leadership support e.  My company doesn’t have a wellness program hubbubhealth.com/employers!
  • 8. Engagement is the number one issue What is your greatest challenge in getting results from your wellness program?   Data supplied by Healthiest Employers & HR.com research paper April 2012 hubbubhealth.com/employers!
  • 9. engagement hubbubhealth.com/employers!
  • 10. approach hubbubhealth.com/employers!
  • 11. Traditional approach tell employees what to do health risk biometric email tips lunch-n-learns assessments screenings hubbubhealth.com/employers!
  • 12. What we have learned hubbubhealth.com/employers!
  • 13. Employees… ì  understand healthy behaviors are important ì  know what those behaviors look like ì  don’t lack motivation or an inclination to change ì  lack tools and strategies to successfully implement those changes hubbubhealth.com/employers!
  • 14. The science of healthy behaviors hubbubhealth.com/employers!
  • 15. The Fogg Behavior Model Setting employees up to succeed BJ Fogg, Ph.D. behavior = { trigger + ability + motivation } B.J.Fogg, Ph.D., Persuasive Technology, 2003; Mobile Persuasion: Future of Behavior Change, 2008; "B.J. Fogg's Behavior Model," www.behaviormodel.org, February 2013. hubbubhealth.com/employers!
  • 16. Why it matters hubbubhealth.com/employers!
  • 17. The Fowler/Christakis Social Network How Connections Change Behavior Nicholas Christakis, Ph.D. & James Fowler, Ph.D. Nicholas Christakis, Ph.D. & James Fowler, Ph.D., Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives, 2011. hubbubhealth.com/employers!
  • 18. Why it matters hubbubhealth.com/employers!
  • 19. Maslow’s Hierarchy of Needs How Motivation Really Works Abraham Maslow, Ph.D. Abraham Maslow, Ph.D., “A Theory of Human Motivation”, Psychological Review, 1943. hubbubhealth.com/employers!
  • 20. Why it matters hubbubhealth.com/employers!
  • 21. How do we satisfy these needs? social networking = hubbubhealth.com/employers!
  • 22. Challenges Rewards Badges = Levels/points Leaderboards hubbubhealth.com/employers!
  • 23. + =? hubbubhealth.com/employers!
  • 25.   The Big Aha: Social Gamification hubbubhealth.com/employers!
  • 26. Gamification is the use of game mechanics to drive engagement in a non-game activity and change behaviors for a target audience. Many types of games include game mechanics such as points, levels, challenges, leaderboards, rules and incentives that make game play enjoyable. Gamification applies these to non-game scenarios to motivate the audience to higher and more meaningful levels of engagement. Humans are “hard-wired” to enjoy games and have a natural tendency to interact more deeply in activities that are framed in a game construct. ! Source: Gartner hubbubhealth.com/employers!
  • 28. Core principles engagement interaction competition collaboration awareness learning Michael Wu., Ph.D., “What is Gamification, Really?” http://lithosphere.lithium.com, February 2011. hubbubhealth.com/employers!
  • 29. Technologies Internet Social media applications Anytime/ anywhere access hubbubhealth.com/employers!
  • 30. Social gamification of wellness hubbubhealth.com/employers!
  • 37. The “Meatless Monday” challenge Meatless Monday Duration: 2 weeks Monday is the best day to go for a meatless diet. This is unequivocally so because both Monday and meatless begin with the letter M. Alliteration or “rhyminess,” as we 33 like to call it, trumps all other reasons (for these purposes anyway.)  players There are, however, a myriad of reasons for going meatless one day a week.  Starts Going meatless one day a week has health benefits - including reducing your risk of cancer, heart disease and Today! type 2 diabetes. Read more… hubbubhealth.com/employers!
  • 39. Case Study South Ogden, UT 290 employees 21 branch locations   hubbubhealth.com/employers!
  • 40. Case Study pain points ì  Flexible program (one size doesn’t fit all) ì  Available to employees in multiple locations ì  Engages employees ì  Easy to track, reward and manage hubbubhealth.com/employers!
  • 41. Case Study hubbub solution grassroots challenges social support and encourage  small accountability changes hubbubhealth.com/employers!
  • 42. Case Study 90% 80% 82% 70% engagement average level: 4,700+ 23 challenges hubbubhealth.com/employers!
  • 43. Things to consider when selecting a wellness vendor hubbubhealth.com/employers!
  • 44. Check list Easy implementation within one Rewards (financial and business day non-financial) Broad range of challenges Smartphone integration (individuals and teams) Social community and ability to Device integration participate with friends and family Focused and actionable health Easily accessible health coaching assessment Real-time aggregate reporting Support and consulting hubbubhealth.com/employers!
  • 45. Orange paper Download the free ‘Orange paper’ at hubbubhealth.com/employers/orange-paper hubbubhealth.com/employers!
  • 46. Summary ì  Redrawing the employee wellness roadmap ì  What we have learned ì  The science of healthy behaviors ì  The big aha: social gamification ì  Social gamification of wellness ì  Things to consider when selecting a wellness vendor hubbubhealth.com/employers!
  • 47. Questions? Thank you! hubbubhealth.com/employers brian@hubbubhealth.com