SlideShare a Scribd company logo
Getting Lean: Essential Tools for Running a Lean Startup
www.ideavillage.org 
• 
• 
• 
• 
•
www.ideavillage.org
www.ideavillage.org
5 
© LearningHacks 2014 
Are you ready?
6 
© LearningHacks 2014 
Getting Lean 
Essential Tools for Running a Lean Startup 
Lean 2 Win 
3 to Make Your Startup a Huge Success 
Which session do you want?
7 
© LearningHacks 2014 
What do you want from today? 
To learn everything you need to launch a wildly successful venture. 
or 
To learn: 
•What the business model canvas is 
•Why the canvas is important to me 
•What the scientific method is 
•How to think like a scientist 
•How to think about customers 
•What I can learn from customers
8 
© LearningHacks 2014 
Who ( ) says I am 
J. Anthony Miguez Founder Advisor EIR Head of Strategy Talent Management Solution Architect General Partner Limited Partner Blogger
9 
© LearningHacks 2014 
Who (I think) I Am
10 
© LearningHacks 2014 
Question #1 
Q: What is a startup?
11 
© LearningHacks 2014 
Question #1 
Q: What is a startup? 
A: Enterprise where… “unknowns” > “knowns”
12 
© LearningHacks 2014 
Question #2 
Q: What is a startup’s scarcest resource?
13 
© LearningHacks 2014 
Question #2 
Q: What is a startup’s scarcest resource? 
A: Time
14 
© LearningHacks 2014 
Question #3 
Q: What is “lean”?
15 
© LearningHacks 2014 
Question #3 
Q: What is “lean”? 
A: Resource efficient approach to turning “unknowns” into “knowns”
16 
© LearningHacks 2014 
Lean Startup 
Build 
Measure 
Learn
17 
© LearningHacks 2014 
Three Tools 
CUSTOMER DISCOVERY 
CUSTOMER VALIDATION 
SEARCH
18 
© LearningHacks 2014 
Business Model Canvas 
I 
BMC
19 
© LearningHacks 2014 
Why The BMC? 
•Flexible 
•Focusing 
•Visual language 
•Common language 
•System 
•Stakeholder alignment
20 
© LearningHacks 2014 
BMC Overview 
Key Partners 
Customer Segments 
Value Proposition 
Cost Structure 
Revenue Streams 
Key 
Activities 
Key Resources 
Customer 
Relationship 
Channels
21 
© LearningHacks 2014 
Operations 
Key Partners 
Customer Segments 
Value Proposition 
Cost Structure 
Revenue Streams 
Key Activities 
Key Resources 
Customer 
Relationship 
Channels
22 
© LearningHacks 2014 
Finance 
Key Partners 
Customer Segments 
Value Proposition 
Cost Structure 
Revenue Streams 
Key 
Activities 
Key Resources 
Customer 
Relationship 
Channels
23 
© LearningHacks 2014 
Product/Market Fit 
Key Partners 
Customer Segments 
Value Proposition 
Cost Structure 
Revenue Streams 
Key Activities 
Key Resources 
Customer 
Relationship 
Channels
24 
© LearningHacks 2014 
The Evolving BMC 
Checklist 
Story 
Pattern
25 
© LearningHacks 2014 
Canvas Stories 
Why stories matter: 
•They engage 
•They provide context 
•They build relationships 
•They illustrate success and failure 
•They allow for reflection 
•They slow things down 
•They show the how and whys 
•They show multiple perspectives 
•They help us unlearn 
•They spread! 
Borrowed and bastardized from Craig Wortmann’s awesome book, “What’s Your Story”
26 
© LearningHacks 2014 
Canvas Stories 
[company name] [value proposition] 
to/for [customer segment]. 
We deliver our value via [channels] 
by [key activities/resources/partners]. 
Through our [customer relationship] 
we are sustainable because 
our [revenue streams] exceed 
our [cost structure].
27 
© LearningHacks 2014 
Canvas Stories 
What does your canvas say?
28 
© LearningHacks 2014 
Business Model Canvas 
Key Partners 
Customer Segments 
Value 
Proposition 
Cost Structure 
Revenue Streams 
Key Activities 
Key Resources 
Customer Relationship 
Channels 
Q: So you have done all this work on your BMC and what do you have?
29 
© LearningHacks 2014 
Business Model Canvas 
Key Partners 
Customer Segments 
Value Proposition 
Cost Structure 
Revenue Streams 
Key 
Activities 
Key Resources 
Customer 
Relationship 
Channels 
A: A great set of guesses! 
? 
? 
? 
? 
? 
? 
? 
? 
?
30 
© LearningHacks 2014 
Scientific Thinking 
When you assume you…
31 
© LearningHacks 2014 
Scientific Thinking 
PIVOT?
32 
© LearningHacks 2014 
Experiment Design 
Successful Experiment Design Defines: 
•Assumptions (problem not feature focused) 
•Riskiest assumption 
•Learning objectives 
•Measurement plan 
•Minimal Viable Product (MVP) 
•Minimum Success Criteria
33 
© LearningHacks 2014 
Experiment Design 
Types of experiments: 
•Interviews 
•Concierge service 
•“Wizard of Oz” 
•Landing page
34 
© LearningHacks 2014 
Scientific Thinking 
So what are you going to test? 
1.Describe your assumption 
2.Define your experiment 
3.State your hypothesis
35 
© LearningHacks 2014 
Customer Development 
CUSTOMER DISCOVERY 
CUSTOMER 
VALIDATION 
SEARCH 
CUSTOMER CREATION 
CUSTOMER BUILDING 
EXECUTE
36 
© LearningHacks 2014 
Customer Development 
CUSTOMER 
DISCOVERY 
CUSTOMER VALIDATION 
SEARCH 
Customer Discovery answers: 
•Who your customer segments are 
•What they value in your product/service 
Customer Validation answers: 
•Can the business scale 
•Is there a repeatable and scalable sales model 
•Is the sales funnel predictable
37 
© LearningHacks 2014 
Customer Development 
CUSTOMER 
DISCOVERY 
Think and Feel 
•Major preoccupations 
•Worries and aspiration See 
•Environment 
•Friends 
•What else in the market Say and Do 
•Attitude in public 
•Appearance 
•Behavior towards others 
Hear 
•Friends say 
•Influencers 
•Boss/family Pain 
•Fear 
•Frustration 
•Obstacles Gain 
•Wants/needs 
•Measures of success 
Customer Definition
38 
© LearningHacks 2014 
Customer Development
39 
© LearningHacks 2014 
Customer Development 
Describe your proto-typical “early-adopter” customer to your neighbor.
40 
© LearningHacks 2014 
How Did I Do? 
Objective: To teach you everything you need to launch a wildly successful social venture. Question 1: Would you recommend this session to other entrepreneurs?
41 
© LearningHacks 2014 
How Did We Do? 
Question 1: Would you recommend this session to other entrepreneurs? Prediction: 80% (some of you are just being polite) Question 2: What is the highest price you would be willing to pay for this session? 
a)$25 
b)$50 
c)$100
42 
© LearningHacks 2014 
How Did We Do? 
Question 1: Would you recommend this session to other entrepreneurs? Prediction: 80% (some of you are just being polite) Question 2: What is the highest price you would be willing to pay for this session? 
a)$0 (30%) 
b)$25 (40%) 
c)$50 (20%) 
d)$100 (10%)
43 
© LearningHacks 2014 
Thank You 
All resources can be found here 
http://bit.ly/1qsCF78 
I can be found here 
@janthonymez
www.ideavillage.org
www.ideavillage.org

More Related Content

PDF
Qstream/Sales Management Association Webinar: Refocusing Sales Enablement In...
PPTX
Driving Customer Acquisition and Growth with Experimentation
PPTX
PulseCheck 2016 How we track a clients specific goals across sales services s...
PPT
Ask Ifonlytheywould V3
PPTX
Texavi Unified Experience - Presentation on WUD2013
PDF
What Your Customers Really Do Online: 5 Ways to Remove the Guesswork
PDF
UX STRAT Europe, Sarah Oey and Tim Loo, “Turning CX Strategy into CX Reality ...
PPTX
Optimism Webinar 3: Lessons from Digital Leaders - How to go beyond A/B testing
Qstream/Sales Management Association Webinar: Refocusing Sales Enablement In...
Driving Customer Acquisition and Growth with Experimentation
PulseCheck 2016 How we track a clients specific goals across sales services s...
Ask Ifonlytheywould V3
Texavi Unified Experience - Presentation on WUD2013
What Your Customers Really Do Online: 5 Ways to Remove the Guesswork
UX STRAT Europe, Sarah Oey and Tim Loo, “Turning CX Strategy into CX Reality ...
Optimism Webinar 3: Lessons from Digital Leaders - How to go beyond A/B testing

What's hot (18)

PPTX
Solve for the Customer: Characteristics of World-Class Customer Success
PDF
Daniel zacarias - Productized Masterclasses
PDF
Accelerating Innovation through Portfolio Frameworks
PPTX
The Importance of User Skills Related to Enterprise System Implementation, R...
PPT
Context Presentation
PPTX
How To Execute Your Vision
PDF
Product strategy de mystified
PPTX
How Easy Corporate built a Global Customer Success Organization
PDF
Implementing service design in the organisation
PDF
How to Use Video Insights for Better Agile Business Decisions
PPTX
Team structure how and why carpe data changed it up - Matthew McLughlin
PDF
Making a Mobile Workplace: Sales Enablement - March 26 Webinar:
PPTX
Lean methodology
PDF
Transforming to a product led company by Josh Centner
PPTX
Ensuring successful digital project outcomes
PDF
Fifty shades of fail - redefining success and failure from a lean perspective
PPTX
Evolution of Client Services functions
PPTX
Understanding the Customer Journey Through the Lens of Experimentation
Solve for the Customer: Characteristics of World-Class Customer Success
Daniel zacarias - Productized Masterclasses
Accelerating Innovation through Portfolio Frameworks
The Importance of User Skills Related to Enterprise System Implementation, R...
Context Presentation
How To Execute Your Vision
Product strategy de mystified
How Easy Corporate built a Global Customer Success Organization
Implementing service design in the organisation
How to Use Video Insights for Better Agile Business Decisions
Team structure how and why carpe data changed it up - Matthew McLughlin
Making a Mobile Workplace: Sales Enablement - March 26 Webinar:
Lean methodology
Transforming to a product led company by Josh Centner
Ensuring successful digital project outcomes
Fifty shades of fail - redefining success and failure from a lean perspective
Evolution of Client Services functions
Understanding the Customer Journey Through the Lens of Experimentation
Ad

Similar to Getting Lean: Essential Tools for Running a Lean Startup (20)

PDF
Dynamic4 & The Big Idea Webinar. Introducing The Business Model Canvas
PPTX
ASU Startup School Session 2
PDF
NYU Startup School: Getting To Product-Market Fit Part II (Talking to Humans)
PPTX
How to think like startup
PPT
Got an idea and want to start a business
PPTX
How to Build a Startup
PPTX
ASU Startup School Session 3
DOCX
Startup Thinking 101 for Libraries: Workbook
PPTX
Bus model and cust dev june 2013
PDF
LFLP Concept Development Lab #1
PPTX
Lean Startup Basics - Evidence Based Entrepreneurship
PPTX
Puc class4 cust_dev
PDF
[DRAFT] Module 2 - Your Business or Mission Model.pdf
PDF
Building a Business Model
PDF
How to Build a Startup UCC IGNITE
PDF
Lean Canvas Workshop
PDF
How to build a startup new frontiers 2017
PDF
How to build a startup iCubed 2017
PDF
How to Build a Startup Workshop - UCD IA Springboard - Nov 2015
PDF
Translating Customer Needs Into MVPs
Dynamic4 & The Big Idea Webinar. Introducing The Business Model Canvas
ASU Startup School Session 2
NYU Startup School: Getting To Product-Market Fit Part II (Talking to Humans)
How to think like startup
Got an idea and want to start a business
How to Build a Startup
ASU Startup School Session 3
Startup Thinking 101 for Libraries: Workbook
Bus model and cust dev june 2013
LFLP Concept Development Lab #1
Lean Startup Basics - Evidence Based Entrepreneurship
Puc class4 cust_dev
[DRAFT] Module 2 - Your Business or Mission Model.pdf
Building a Business Model
How to Build a Startup UCC IGNITE
Lean Canvas Workshop
How to build a startup new frontiers 2017
How to build a startup iCubed 2017
How to Build a Startup Workshop - UCD IA Springboard - Nov 2015
Translating Customer Needs Into MVPs
Ad

More from The Idea Village (20)

PDF
Everything your startup needs to know about accounting
PDF
How to #makenews and Lead your Industry
PDF
5 Steps to Inventing & Licensing Successfully
PDF
Louisiana Venture & Angel Capital: What the Numbers Say About Capital Raising
PDF
Tax and Other Incentives for Entrepreneurship in Louisiana
PDF
Techs & the City: How Startups Can Remake the American Downtown
PDF
Getting Your Legal Ducks in a Row: Legal Guide to Attracting Investors
PDF
Entrepreneurial Deal Making: David Meets Goliath
PDF
From Idea to App in 30 Minutes
PDF
Noise Cancellation: How to Block Out the Relentless Advice & Focus on What's ...
PDF
Legally Protecting Software: Benefits, Pitfalls, and Misconceptions
PDF
StoryStack: The Role of Narrative and Story Telling in Your Startup
PDF
Software Development to Help You End Up with the Product You Really Want
PDF
Overlooked and Misunderstood Capital Sources
PPTX
In Her Shoes: Advise from a Panel of New Orleans Entrepreneurs
PDF
Branding and Advertising the Right Way: Do's, Don'ts, and Legal Issues in Pro...
PPTX
InvenTank
PDF
Where is All the Money?
PPTX
Taxes, Subpoenas, and Other Dirty Words: The Top Legal Issues Entrepreneurs S...
PDF
PR Wishes and Digital Media Dreams: How to Succeed by Evolving Your Communica...
Everything your startup needs to know about accounting
How to #makenews and Lead your Industry
5 Steps to Inventing & Licensing Successfully
Louisiana Venture & Angel Capital: What the Numbers Say About Capital Raising
Tax and Other Incentives for Entrepreneurship in Louisiana
Techs & the City: How Startups Can Remake the American Downtown
Getting Your Legal Ducks in a Row: Legal Guide to Attracting Investors
Entrepreneurial Deal Making: David Meets Goliath
From Idea to App in 30 Minutes
Noise Cancellation: How to Block Out the Relentless Advice & Focus on What's ...
Legally Protecting Software: Benefits, Pitfalls, and Misconceptions
StoryStack: The Role of Narrative and Story Telling in Your Startup
Software Development to Help You End Up with the Product You Really Want
Overlooked and Misunderstood Capital Sources
In Her Shoes: Advise from a Panel of New Orleans Entrepreneurs
Branding and Advertising the Right Way: Do's, Don'ts, and Legal Issues in Pro...
InvenTank
Where is All the Money?
Taxes, Subpoenas, and Other Dirty Words: The Top Legal Issues Entrepreneurs S...
PR Wishes and Digital Media Dreams: How to Succeed by Evolving Your Communica...

Recently uploaded (20)

PDF
With Your AI Employee, Save Time, Grow Faster & Work Smarter!
PPT
Organizational Culture and Management.ppt
PDF
What is the PSM Process in Automation in India
PPTX
Time Management, time management powerpoint
PPTX
Session 6 & 7.strategic management for MBA
PDF
Captivating LED Visuals, Built to Impress Brightlink.pdf
PDF
Bio-based puffy stuff - business opportunity
PDF
The Potential for EV Battery Recycling in Europe.pdf
PPTX
ELS-07 Lifeskills ToT PPt-Adama (ABE).pptx
PPTX
Introduction to Computing Profession.pptx
PPTX
Session 1 strategic management for beginners
PDF
india-2024-agrifoodtech-investment-report.pdf
PDF
Qloudhost DMACA ignored hosting provider
PPTX
Transforming Finance with Ratiobox – Oracle NetSuite Bookkeeping & Accounting...
PPTX
6. FINANCE FOR NON-FINANCIAL MANAGERS.15.08.2024.pptx
PDF
Why DevOps Teams Are Dropping Spreadsheets for Real-Time Cloud Hygiene.pdf
PDF
4. Finance for non-financial managers.08.08.2025.pdf
PPTX
Structure of Organization in Professional Practices.pptx
PDF
AgriTech-Indias-Sunrise-Sector- Investor
DOC
NGU毕业证学历认证,阿肯色大学史密斯堡分校毕业证国外文凭
With Your AI Employee, Save Time, Grow Faster & Work Smarter!
Organizational Culture and Management.ppt
What is the PSM Process in Automation in India
Time Management, time management powerpoint
Session 6 & 7.strategic management for MBA
Captivating LED Visuals, Built to Impress Brightlink.pdf
Bio-based puffy stuff - business opportunity
The Potential for EV Battery Recycling in Europe.pdf
ELS-07 Lifeskills ToT PPt-Adama (ABE).pptx
Introduction to Computing Profession.pptx
Session 1 strategic management for beginners
india-2024-agrifoodtech-investment-report.pdf
Qloudhost DMACA ignored hosting provider
Transforming Finance with Ratiobox – Oracle NetSuite Bookkeeping & Accounting...
6. FINANCE FOR NON-FINANCIAL MANAGERS.15.08.2024.pptx
Why DevOps Teams Are Dropping Spreadsheets for Real-Time Cloud Hygiene.pdf
4. Finance for non-financial managers.08.08.2025.pdf
Structure of Organization in Professional Practices.pptx
AgriTech-Indias-Sunrise-Sector- Investor
NGU毕业证学历认证,阿肯色大学史密斯堡分校毕业证国外文凭

Getting Lean: Essential Tools for Running a Lean Startup

  • 5. 5 © LearningHacks 2014 Are you ready?
  • 6. 6 © LearningHacks 2014 Getting Lean Essential Tools for Running a Lean Startup Lean 2 Win 3 to Make Your Startup a Huge Success Which session do you want?
  • 7. 7 © LearningHacks 2014 What do you want from today? To learn everything you need to launch a wildly successful venture. or To learn: •What the business model canvas is •Why the canvas is important to me •What the scientific method is •How to think like a scientist •How to think about customers •What I can learn from customers
  • 8. 8 © LearningHacks 2014 Who ( ) says I am J. Anthony Miguez Founder Advisor EIR Head of Strategy Talent Management Solution Architect General Partner Limited Partner Blogger
  • 9. 9 © LearningHacks 2014 Who (I think) I Am
  • 10. 10 © LearningHacks 2014 Question #1 Q: What is a startup?
  • 11. 11 © LearningHacks 2014 Question #1 Q: What is a startup? A: Enterprise where… “unknowns” > “knowns”
  • 12. 12 © LearningHacks 2014 Question #2 Q: What is a startup’s scarcest resource?
  • 13. 13 © LearningHacks 2014 Question #2 Q: What is a startup’s scarcest resource? A: Time
  • 14. 14 © LearningHacks 2014 Question #3 Q: What is “lean”?
  • 15. 15 © LearningHacks 2014 Question #3 Q: What is “lean”? A: Resource efficient approach to turning “unknowns” into “knowns”
  • 16. 16 © LearningHacks 2014 Lean Startup Build Measure Learn
  • 17. 17 © LearningHacks 2014 Three Tools CUSTOMER DISCOVERY CUSTOMER VALIDATION SEARCH
  • 18. 18 © LearningHacks 2014 Business Model Canvas I BMC
  • 19. 19 © LearningHacks 2014 Why The BMC? •Flexible •Focusing •Visual language •Common language •System •Stakeholder alignment
  • 20. 20 © LearningHacks 2014 BMC Overview Key Partners Customer Segments Value Proposition Cost Structure Revenue Streams Key Activities Key Resources Customer Relationship Channels
  • 21. 21 © LearningHacks 2014 Operations Key Partners Customer Segments Value Proposition Cost Structure Revenue Streams Key Activities Key Resources Customer Relationship Channels
  • 22. 22 © LearningHacks 2014 Finance Key Partners Customer Segments Value Proposition Cost Structure Revenue Streams Key Activities Key Resources Customer Relationship Channels
  • 23. 23 © LearningHacks 2014 Product/Market Fit Key Partners Customer Segments Value Proposition Cost Structure Revenue Streams Key Activities Key Resources Customer Relationship Channels
  • 24. 24 © LearningHacks 2014 The Evolving BMC Checklist Story Pattern
  • 25. 25 © LearningHacks 2014 Canvas Stories Why stories matter: •They engage •They provide context •They build relationships •They illustrate success and failure •They allow for reflection •They slow things down •They show the how and whys •They show multiple perspectives •They help us unlearn •They spread! Borrowed and bastardized from Craig Wortmann’s awesome book, “What’s Your Story”
  • 26. 26 © LearningHacks 2014 Canvas Stories [company name] [value proposition] to/for [customer segment]. We deliver our value via [channels] by [key activities/resources/partners]. Through our [customer relationship] we are sustainable because our [revenue streams] exceed our [cost structure].
  • 27. 27 © LearningHacks 2014 Canvas Stories What does your canvas say?
  • 28. 28 © LearningHacks 2014 Business Model Canvas Key Partners Customer Segments Value Proposition Cost Structure Revenue Streams Key Activities Key Resources Customer Relationship Channels Q: So you have done all this work on your BMC and what do you have?
  • 29. 29 © LearningHacks 2014 Business Model Canvas Key Partners Customer Segments Value Proposition Cost Structure Revenue Streams Key Activities Key Resources Customer Relationship Channels A: A great set of guesses! ? ? ? ? ? ? ? ? ?
  • 30. 30 © LearningHacks 2014 Scientific Thinking When you assume you…
  • 31. 31 © LearningHacks 2014 Scientific Thinking PIVOT?
  • 32. 32 © LearningHacks 2014 Experiment Design Successful Experiment Design Defines: •Assumptions (problem not feature focused) •Riskiest assumption •Learning objectives •Measurement plan •Minimal Viable Product (MVP) •Minimum Success Criteria
  • 33. 33 © LearningHacks 2014 Experiment Design Types of experiments: •Interviews •Concierge service •“Wizard of Oz” •Landing page
  • 34. 34 © LearningHacks 2014 Scientific Thinking So what are you going to test? 1.Describe your assumption 2.Define your experiment 3.State your hypothesis
  • 35. 35 © LearningHacks 2014 Customer Development CUSTOMER DISCOVERY CUSTOMER VALIDATION SEARCH CUSTOMER CREATION CUSTOMER BUILDING EXECUTE
  • 36. 36 © LearningHacks 2014 Customer Development CUSTOMER DISCOVERY CUSTOMER VALIDATION SEARCH Customer Discovery answers: •Who your customer segments are •What they value in your product/service Customer Validation answers: •Can the business scale •Is there a repeatable and scalable sales model •Is the sales funnel predictable
  • 37. 37 © LearningHacks 2014 Customer Development CUSTOMER DISCOVERY Think and Feel •Major preoccupations •Worries and aspiration See •Environment •Friends •What else in the market Say and Do •Attitude in public •Appearance •Behavior towards others Hear •Friends say •Influencers •Boss/family Pain •Fear •Frustration •Obstacles Gain •Wants/needs •Measures of success Customer Definition
  • 38. 38 © LearningHacks 2014 Customer Development
  • 39. 39 © LearningHacks 2014 Customer Development Describe your proto-typical “early-adopter” customer to your neighbor.
  • 40. 40 © LearningHacks 2014 How Did I Do? Objective: To teach you everything you need to launch a wildly successful social venture. Question 1: Would you recommend this session to other entrepreneurs?
  • 41. 41 © LearningHacks 2014 How Did We Do? Question 1: Would you recommend this session to other entrepreneurs? Prediction: 80% (some of you are just being polite) Question 2: What is the highest price you would be willing to pay for this session? a)$25 b)$50 c)$100
  • 42. 42 © LearningHacks 2014 How Did We Do? Question 1: Would you recommend this session to other entrepreneurs? Prediction: 80% (some of you are just being polite) Question 2: What is the highest price you would be willing to pay for this session? a)$0 (30%) b)$25 (40%) c)$50 (20%) d)$100 (10%)
  • 43. 43 © LearningHacks 2014 Thank You All resources can be found here http://bit.ly/1qsCF78 I can be found here @janthonymez