SlideShare a Scribd company logo
@billpowell
www.facebook.com/serifgroup
Whatchu talkin about?

 1) Why social?
 2) What is Twitter?
 3) Listening
 4) Walk-through
 5) Resources
 6) Q&A
WHY
SOCIAL?




Conversation Prism
PUBLIC RELATIONShips



               Talk with, not at.
Advertising Demands
                    ATTENTION




Flickr photo by DCPhotoSeeker   Flickr photo by Mr Andrew Murray
THEN:         Awareness




                           NOW:   Credibility

 Flickr photo by Shandeh            Flickr photo by Lisa Bettany {Mostly Lisa}
SOCIAL
                                                  NETWORkINg
  BUSINESS LUNCHES
                                                   ISN’T NEW.                                                     ExCHANgINg CARDS




  NETWORkINg EvENTS                                               gOLf OUTINgS                                    CHAmBER EvENTS




Flickr photos by bitconsultancy, chriskamaris, and Foster Marketing Communications. Bottom Right: Paul Atkinson
Have
reasonable
expectations.
Don’t expect
immediate
results.
getting to
know you.
It’s a process of building
relationships. Twitter is just
      one of many tools.
Hard work
(but not hard to do)




              thank you @bethharte
Getting started with Twitter for business
Twitter is:

1) Like sending short emails
2) Takes time—every day
3) Often overwhelming
  (if not managed properly)

4) Rewarding personally
   and professionally
@ivybean104
Twitter isn’t:

1) for everyone
2) Difficult
3) The answer
4) good if you’re not
   a people person
Creators
Critics
Collectors
Joiners
Speculators
Inactives
@theconner
Cisco just offered me a job!
Now I have to weigh the
utility of a fatty paycheck
against the daily commute to
San Jose and hating the work.
Cisco responded:
Twitter lingo


tweet             Dm
        @ reply    #Hashtags

link shorteners        RT
What to tweet?


     Tips        Opinions
    funny          Ads
  Responses       Stupid
LISTENINg


     1) Twitter Search
     2) google Alerts
     3) facebook Search
     4) Industry Blogs
Twitter walk-through
1) Be authentic
2) find your voice
3) Interact
4) Choose a good avatar
5) Leaving a legacy
6) Compliment your
   offline brand
Twitter is about
      conversations.
Actions to take:

1) Set up monitoring
2) Establish your voice
3) Desktop or web client
4) Help others and interact
Questions

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Getting started with Twitter for business