SlideShare a Scribd company logo
Delivering Mail,
Calendar, and Contacts
to Your Mobile
GroupWise Users
Daniel Shelley
GWAVAcon EMEA 2012
October 2012
Ghost Pattern Software

•  Founded in 2009
•  Headquarters, development in Utah
•  Focus on GroupWise mobility solutions
Constant change in the Mobile Market

•  Starting in 2007, Nokia and RIM started to
   be displaced by Apple’s iPhone
•  In 2008 Android entered the market
•  iPad created a new market in Spring 2010
•  Amazon releases Kindle Fire in Fall 2011
•  More new devices coming!
Who Is Winning?
•  Phones
   –  Apple’s iPhone
   –  Android – Samsung is the only one that is making money
   –  Windows Mobile is a viable platform, but needs to sell
      more devices. Watch this space!
•  Tablets
   –    iPad dominates
   –    Amazon’s devices are popular
   –    Google’s Nexus 7 will do well Q4 2012
   –    Windows 8 tablets? Maybe.
What Users Want

•    Support for their new smartphone
•    Easy to use, setup
•    GroupWise features
•    It should just work
IT Department Response?

•    Some put their heads in the sand!
•    Others embrace a BYOD policy
•    Enable your users to be more productive
•    Use tablets in ways that laptops can not
     be used
What About GroupWise?
•  Smartphones do not come with support for
   GroupWise out of the box
•  ActiveSync solutions can be good, but…
  –  Possibly expensive licensing
  –  Limited to Exchange functionality
  –  Requires IT department support and installation
•  GroupWise WebAccess – not quite what
   people want
From Ghost Pattern Software

•  For iOS
  –  GW Mail with notifications
  –  GW Calendar
  –  GW Contacts
•  For Android
  –  GW Mail
  –  GW Calendar
•  For Samsung BADA
From Ghost Pattern Software
•    Native applications
•    Easy to setup
•    Support for iOS, Android
•    Easy to get:
     –  Apple App Store
     –  Google Play or Amazon Appstore
•  Works with phones and tablets
•  Supports GroupWise 2012, 8, 7 and 6.5
How Does It Work?

                  •  Native App
                  •  Connects to GroupWise
                     WebAccess just like a
                     web browser



  GroupWise	
  
  WebAccess	
  
Easy To Get
Apple App Store

•  Open the Apple App
   Store app
•  Search for “GroupWise”
•  Buy the app and
   download
•  Just like buying “Angry
   Birds”
Setup

•  Enter the URL to your
   GroupWise WebAccess
   server
•  No server changes/
   configuration required
Fast

•  Access to your mailbox
   in a handful of minutes
•  No server configuration
   required
GW Mail for iOS
Mailbox

•  Native iPhone interface
•  Automatic login
•  Support for
  –  GroupWise 2012
  –  GroupWise 8
  –  GroupWise 7
  –  GroupWise 6.5
Read an Email

•  Read an email,
   appointment, task or
   note
iPad Support
Setup

•  Easily setup the app to
   connect to GroupWise
   using GroupWise
   WebAccess
•  Securely stores
   password
Mailbox

•  Shows unread status
•  Reply/forward status
•  Attachment icon
Swipe to Delete

•  Swipe your finger left to
   right over the date area
   of the email you want to
   delete
Folders

•  View items in other
   folders, like your cabinet
•  Move items to a folder
Folders

•  View items in other
   folders, like your cabinet
•  Move items to a folder
Read an Email

•  Read an email,
   appointment, task or
   note
•  Mark unread
•  Delete
Read an Email

•  Reply
•  Forward
•  Move
Properties

•  View item properties
•  Access status tracking
Attachments

•  Use the GroupWise
   document viewer
•  Use the iOS document
   viewer
•  Open attachment with
   other apps on device:
   e.g. pdf, .doc viewers
Attachments

•  Example: view a .docx
   MS Office document
   using the iOS document
   viewer
Compose

•  Compose new email
•  Reply
•  Forward
Address Books

•  Search your address
   books to compose
•  Uses the following order
  1.    iOS device contacts
  2.    Frequent Contacts*
  3.    Other GW address books
  4.    GW System address book
Address Books

•  Search your address
   books to compose
•  Uses the following order
  1.    iOS device contacts
  2.    Frequent Contacts*
  3.    Other GW address books
  4.    GW System address book
Demo
Notifications
Notifications
•  New! We have a notification
   service available for GW Mail
•  Push notification to app
•  The Notification server polls
   GroupWise server
•  Monthly cost for the service
•  Can be purchased for your
   users
•  IT department can request that
   this be disabled for their users
What about push notifications?
                   •  Normally the app
                      communicates directly
                      with your GroupWise
                      WebAccess server
                   •  Apple does not let apps
                      run in the background in
                      order to check for new
                      data (battery concerns)
   GroupWise	
  
   WebAccess	
  
What about push notifications?

                Apple	
  Push	
  
                                          •  Notification server
                No8fica8on	
                  polls GWWA
                  Service	
  
                                          •  When new email
                                             is found, Apple’s
                                             APNS server is
                                             notified
                                          •  APNS server does
                  Ghost	
  Pa2ern	
  
                                             push to devices
                    So5ware	
  
GroupWise	
     No8fica8on	
  Server	
  
WebAccess	
  
GW Mail for Android
Mailbox

•  Updated interface!
•  Native Android app
•  Features of the iOS app,
   but with an Android look
   and feel
Read an Email

•  Read an email,
   appointment, task or
   note
Android Features

•  Read mailbox, other folders
•  Delete, move, read later, properties
•  Compose, Reply, Reply All, Forward
•  Search GroupWise address books when
   composing
•  Attachments: view with GroupWise
   WebAccess or open with available app
GW Calendar for iOS
GW Calendar
•  Native iPhone interface
•  Automatic login
•  Support for
   –  GroupWise 2012
   –  GroupWise 8
   –  GroupWise 7
   –  GroupWise 6.5
•  View appointments, tasks
   and notes
•  New month view!
iPad Support
Core Features

•    View an item
•    Reply, Forward, Delete
•    View item properties
•    GroupWise document
     viewer, iOS document
     viewer or open with app
Calendar Actions

•  Accept, decline,
   complete appointments,
   tasks and notes
•  Resend (modify)
Compose
•    Appointments
•    Tasks
•    Notes
•    Posted appointments
•    Posted Tasks
•    Posted Notes
•    Search your address
     books to compose
Calendar Selection
•  Pick the calendars you
   want to display
•  Can include shared
   calendars
•  Only works for calendars
   that show in GroupWise
   WebAccess
•  Requires GroupWise 8
Demo
GW Calendar for Android
Android

•  Updated interface!
•  Native Android interface
•  Like iOS app, but with an
   Android look and feel
Calendar Views

•  Day, Week, Month Views
•  Calendar picker
Core Features
•  View an item
•  Reply, Forward, Delete
•  View item properties
•  GroupWise document
   viewer or open with app
•  Compose appointments
•  Search your address
   books to compose
GW Contacts for iOS
Search Address Books

•  Search by first name, last
   name or email address
•  Uses the following order
  1.    iOS device contacts
  2.    Frequent Contacts*
  3.    Other GW address books
  4.    GW System address book
Contact Detail

•  Find a phone number
   (tap to call)
•  Find an email address
  –  Launches GW Mail
  –  Launches GW Calendar
  –  Launches iOS Mail
•  Address launches map
Why this solution?
GroupWise Features
•  Tasks and Notes
•  Search all address books
•  Status tracking
•  GroupWise WebAccess document
   converter
•  Open attachments on device
•  View attached/forwarded emails
•  View shared folders
GroupWise Support

•    GroupWise 2012
•    GroupWise 8
•    GroupWise 7
•    GroupWise 6.5
Device Support

•  iOS
  –  Supports iOS 4.3+
  –  Supports iPad, iPhone, iPod Touch
•  Android
  –  Supports Android 2.1+
  –  Works with phones and tablets
Connectivity

•  Connects to GroupWise WebAccess
   server directly from the device
•  Requires internet connection
•  iOS supports NAM
•  Android supports NAM
How Users Buy

•  iOS
  –  Buy on the Apple App Store
•  Android
  –  Buy on Google Play
  –  Buy on the Amazon App Store
•  Simply search for “GroupWise”
iOS Volume Purchases
•  Apple does not allow sales outside of the app store
•  Apple does have a volume purchase program for
   education
   –  Requires a minimum initial purchase of 20 copies
   –  Apple sends you promotional codes that users can redeem on
      their devices
   –  50% price discount
•  Volume Purchase Program for Businesses
   –  Get set up with Apple to buy in volume
•  App “gifting” option
•  Notification service can be purchased directly
Android Volume Purchases
•    You can buy volume licenses directly
•    I send you .apk files preset to use your server
•    Email me at Daniel@ghostpattern.com
•    50% discount for education
Better than other solutions

•    Simple setup, no server changes
•    Inexpensive
•    No sync problems
•    Supports older versions of GroupWise
•    Supports GroupWise specific features
•    Shared folders, all address books
GW Lite

•  To test your server with
   these apps prior to
   buying, install the free
   GW Lite app.
But I want more!

•  The updates will keep coming with new
   features and bug fixes
•  New GroupWise apps too!
•  Subscribe to our newsletter
   http://ghostpattern.com/news
Contact Us

•  Enhancement requests? Questions?
  –  Daniel@ghostpattern.com
•  Support
  –  Support@ghostpattern.com
Q&A

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Ghost pattern software gwavacon emea 2012

  • 1. Delivering Mail, Calendar, and Contacts to Your Mobile GroupWise Users Daniel Shelley GWAVAcon EMEA 2012 October 2012
  • 2. Ghost Pattern Software •  Founded in 2009 •  Headquarters, development in Utah •  Focus on GroupWise mobility solutions
  • 3. Constant change in the Mobile Market •  Starting in 2007, Nokia and RIM started to be displaced by Apple’s iPhone •  In 2008 Android entered the market •  iPad created a new market in Spring 2010 •  Amazon releases Kindle Fire in Fall 2011 •  More new devices coming!
  • 4. Who Is Winning? •  Phones –  Apple’s iPhone –  Android – Samsung is the only one that is making money –  Windows Mobile is a viable platform, but needs to sell more devices. Watch this space! •  Tablets –  iPad dominates –  Amazon’s devices are popular –  Google’s Nexus 7 will do well Q4 2012 –  Windows 8 tablets? Maybe.
  • 5. What Users Want •  Support for their new smartphone •  Easy to use, setup •  GroupWise features •  It should just work
  • 6. IT Department Response? •  Some put their heads in the sand! •  Others embrace a BYOD policy •  Enable your users to be more productive •  Use tablets in ways that laptops can not be used
  • 7. What About GroupWise? •  Smartphones do not come with support for GroupWise out of the box •  ActiveSync solutions can be good, but… –  Possibly expensive licensing –  Limited to Exchange functionality –  Requires IT department support and installation •  GroupWise WebAccess – not quite what people want
  • 8. From Ghost Pattern Software •  For iOS –  GW Mail with notifications –  GW Calendar –  GW Contacts •  For Android –  GW Mail –  GW Calendar •  For Samsung BADA
  • 9. From Ghost Pattern Software •  Native applications •  Easy to setup •  Support for iOS, Android •  Easy to get: –  Apple App Store –  Google Play or Amazon Appstore •  Works with phones and tablets •  Supports GroupWise 2012, 8, 7 and 6.5
  • 10. How Does It Work? •  Native App •  Connects to GroupWise WebAccess just like a web browser GroupWise   WebAccess  
  • 12. Apple App Store •  Open the Apple App Store app •  Search for “GroupWise” •  Buy the app and download •  Just like buying “Angry Birds”
  • 13. Setup •  Enter the URL to your GroupWise WebAccess server •  No server changes/ configuration required
  • 14. Fast •  Access to your mailbox in a handful of minutes •  No server configuration required
  • 15. GW Mail for iOS
  • 16. Mailbox •  Native iPhone interface •  Automatic login •  Support for –  GroupWise 2012 –  GroupWise 8 –  GroupWise 7 –  GroupWise 6.5
  • 17. Read an Email •  Read an email, appointment, task or note
  • 19. Setup •  Easily setup the app to connect to GroupWise using GroupWise WebAccess •  Securely stores password
  • 20. Mailbox •  Shows unread status •  Reply/forward status •  Attachment icon
  • 21. Swipe to Delete •  Swipe your finger left to right over the date area of the email you want to delete
  • 22. Folders •  View items in other folders, like your cabinet •  Move items to a folder
  • 23. Folders •  View items in other folders, like your cabinet •  Move items to a folder
  • 24. Read an Email •  Read an email, appointment, task or note •  Mark unread •  Delete
  • 25. Read an Email •  Reply •  Forward •  Move
  • 26. Properties •  View item properties •  Access status tracking
  • 27. Attachments •  Use the GroupWise document viewer •  Use the iOS document viewer •  Open attachment with other apps on device: e.g. pdf, .doc viewers
  • 28. Attachments •  Example: view a .docx MS Office document using the iOS document viewer
  • 29. Compose •  Compose new email •  Reply •  Forward
  • 30. Address Books •  Search your address books to compose •  Uses the following order 1.  iOS device contacts 2.  Frequent Contacts* 3.  Other GW address books 4.  GW System address book
  • 31. Address Books •  Search your address books to compose •  Uses the following order 1.  iOS device contacts 2.  Frequent Contacts* 3.  Other GW address books 4.  GW System address book
  • 32. Demo
  • 34. Notifications •  New! We have a notification service available for GW Mail •  Push notification to app •  The Notification server polls GroupWise server •  Monthly cost for the service •  Can be purchased for your users •  IT department can request that this be disabled for their users
  • 35. What about push notifications? •  Normally the app communicates directly with your GroupWise WebAccess server •  Apple does not let apps run in the background in order to check for new data (battery concerns) GroupWise   WebAccess  
  • 36. What about push notifications? Apple  Push   •  Notification server No8fica8on   polls GWWA Service   •  When new email is found, Apple’s APNS server is notified •  APNS server does Ghost  Pa2ern   push to devices So5ware   GroupWise   No8fica8on  Server   WebAccess  
  • 37. GW Mail for Android
  • 38. Mailbox •  Updated interface! •  Native Android app •  Features of the iOS app, but with an Android look and feel
  • 39. Read an Email •  Read an email, appointment, task or note
  • 40. Android Features •  Read mailbox, other folders •  Delete, move, read later, properties •  Compose, Reply, Reply All, Forward •  Search GroupWise address books when composing •  Attachments: view with GroupWise WebAccess or open with available app
  • 42. GW Calendar •  Native iPhone interface •  Automatic login •  Support for –  GroupWise 2012 –  GroupWise 8 –  GroupWise 7 –  GroupWise 6.5 •  View appointments, tasks and notes •  New month view!
  • 44. Core Features •  View an item •  Reply, Forward, Delete •  View item properties •  GroupWise document viewer, iOS document viewer or open with app
  • 45. Calendar Actions •  Accept, decline, complete appointments, tasks and notes •  Resend (modify)
  • 46. Compose •  Appointments •  Tasks •  Notes •  Posted appointments •  Posted Tasks •  Posted Notes •  Search your address books to compose
  • 47. Calendar Selection •  Pick the calendars you want to display •  Can include shared calendars •  Only works for calendars that show in GroupWise WebAccess •  Requires GroupWise 8
  • 48. Demo
  • 49. GW Calendar for Android
  • 50. Android •  Updated interface! •  Native Android interface •  Like iOS app, but with an Android look and feel
  • 51. Calendar Views •  Day, Week, Month Views •  Calendar picker
  • 52. Core Features •  View an item •  Reply, Forward, Delete •  View item properties •  GroupWise document viewer or open with app •  Compose appointments •  Search your address books to compose
  • 54. Search Address Books •  Search by first name, last name or email address •  Uses the following order 1.  iOS device contacts 2.  Frequent Contacts* 3.  Other GW address books 4.  GW System address book
  • 55. Contact Detail •  Find a phone number (tap to call) •  Find an email address –  Launches GW Mail –  Launches GW Calendar –  Launches iOS Mail •  Address launches map
  • 57. GroupWise Features •  Tasks and Notes •  Search all address books •  Status tracking •  GroupWise WebAccess document converter •  Open attachments on device •  View attached/forwarded emails •  View shared folders
  • 58. GroupWise Support •  GroupWise 2012 •  GroupWise 8 •  GroupWise 7 •  GroupWise 6.5
  • 59. Device Support •  iOS –  Supports iOS 4.3+ –  Supports iPad, iPhone, iPod Touch •  Android –  Supports Android 2.1+ –  Works with phones and tablets
  • 60. Connectivity •  Connects to GroupWise WebAccess server directly from the device •  Requires internet connection •  iOS supports NAM •  Android supports NAM
  • 61. How Users Buy •  iOS –  Buy on the Apple App Store •  Android –  Buy on Google Play –  Buy on the Amazon App Store •  Simply search for “GroupWise”
  • 62. iOS Volume Purchases •  Apple does not allow sales outside of the app store •  Apple does have a volume purchase program for education –  Requires a minimum initial purchase of 20 copies –  Apple sends you promotional codes that users can redeem on their devices –  50% price discount •  Volume Purchase Program for Businesses –  Get set up with Apple to buy in volume •  App “gifting” option •  Notification service can be purchased directly
  • 63. Android Volume Purchases •  You can buy volume licenses directly •  I send you .apk files preset to use your server •  Email me at Daniel@ghostpattern.com •  50% discount for education
  • 64. Better than other solutions •  Simple setup, no server changes •  Inexpensive •  No sync problems •  Supports older versions of GroupWise •  Supports GroupWise specific features •  Shared folders, all address books
  • 65. GW Lite •  To test your server with these apps prior to buying, install the free GW Lite app.
  • 66. But I want more! •  The updates will keep coming with new features and bug fixes •  New GroupWise apps too! •  Subscribe to our newsletter http://ghostpattern.com/news
  • 67. Contact Us •  Enhancement requests? Questions? –  Daniel@ghostpattern.com •  Support –  Support@ghostpattern.com
  • 68. Q&A