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GROWING THROUGH ACTIONS
TPS2012
TOOL BOX 1
FUNCTIONAL GIP
GROWING THROUGH ACTIONS
TPS2012
Objectives:
• Understand GIP Reality
• What are the next steps to
improve GIP
GROWING THROUGH ACTIONS
TPS2012
What is our current
reality?
GROWING THROUGH ACTIONS
TPS2012
2015 Ambition - GIP
4344
GROWING THROUGH ACTIONS
TPS2012
2015 Ambition - GCDP
1009 1037 1251 1801
4769
8665
12500
18500
22500
30000
38000
2005 Y 2006 Y 2007 Y 2008 Y 2009 Y 2010 Y 2011 Y 2012 Y 2013 Y 2014 Y 2015 Y
15154
GROWING THROUGH ACTIONS
TPS2012
2015 Ambition - GCDP
GIP
GCDP
GROWING THROUGH ACTIONS
What is the next steps for 2012-2013?
GIP: Growth
Strategy
GCDP:
Scale Management
Strategy
We can do More
And Better
GROWING THROUGH ACTIONS
TPS2012
Next Step
GIP
GCDP
GROWING THROUGH ACTIONS
What is the value
proposition of GIP?
GROWING THROUGH ACTIONS
GIP Provides:
Unique Experiences
around the world
GROWING THROUGH ACTIONS
GIP Provides:
Unique impact
around the world
GROWING THROUGH ACTIONS
Youth
Unemployment
40%
GROWING THROUGH ACTIONS
GROWING THROUGH ACTIONS
GIP Value Proposition:
…opportunity for a young person to develop
entrepreneurial and responsible
leadership by living a cross-cultural
professional development experience.
GROWING THROUGH ACTIONS
What is our currently
Reality?
GROWING THROUGH ACTIONS
4500
5500
7000
9000
13000
17000
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
2007 2008 2009 2010 2011 2012 2013 2014 2015
GIP Re / 2015 Goals
GROWING THROUGH ACTIONS
720
GIP Experiences
GROWING THROUGH ACTIONS
Do you believe WE can
achieve?
GROWING THROUGH ACTIONS
It is not easy, but we
have to GROW
THROUGH ACTIONS
GROWING THROUGH ACTIONS
How WE are going to
deliver that?
GROWING THROUGH ACTIONS
Quality of
Product
Poor
Capacity of
Sales
Long
Delivery
Process
Retention
of
Customers
• GIP TN rate from Raise to Match: 80%
• GIP EP rate from Raise to Match: 50%
TN Ra to Ma:
• 1 month 29%
• 2 months 54%
EP Ra to Ma:
25% 1 month
Our Bottlenecks of GIP Growth
Wrong
Product
+ Wrong
Customers
GROWING THROUGH ACTIONS
How WE are going to
solve that in our LC?
GROWING THROUGH ACTIONS
Poor
Capacity of
Sales
• Recruitment of sellers
• Trainning of sellers
• And…. Actions – SELL
• NCST
How?
GROWING THROUGH ACTIONS
Long
Delivery
Process
• Professionalism
How?
• Very Clear Processes
• Fast Responding
• Process Optimization
(CRM, Podio, Start)
• Professionalism
GROWING THROUGH ACTIONS
Retention
of
Customers
• DELIVER
• Right Expectations
• Follow Up
• NPS
How?
GROWING THROUGH ACTIONS
Wrong
Product
+ Wrong
Customers
• Expectations Alignment
• Supply and Demand
Management
• Sell the right product to the
right Market
• IT Challenge & iGIP Raising
How?
GROWING THROUGH ACTIONS
GROWING THROUGH ACTIONS
 Current State
 Value Proposition
 Bottlenecks
 How to overcome it
We Already know:
GROWING THROUGH ACTIONS
WE JUST NEED
3000
ACTIONS
GROWING THROUGH ACTIONS
I believe in
720 GIP

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