Global Crossing Sip Overview
- 1. REAP THE BENEFITS OF VOICE-OVER-IP TECHNOLOGY TODAY WITH GLOBAL CROSSING’S AWARD-WINNNG ENTERPRISE SIP TRUNKING SOLUTIONS Global Crossing’s Enterprise SIP Trunking Solution delivers carrier-class quality, reliability and security for maximum savings on overall telephony costs, reducing total cost of ownership. Unlike voice services based on public Internet transport, VoIP packets on a fully interoperable voice network receive highest priority on the private IP backbone, translating into consistent and predictable carrier grade call quality - guaranteed. GLOBALCROSSING VOIP ON-NET PLUS™ Connect locations to Global Crossing via a dedicated GLOBAL CROSSING VOIP LOCALSERVICE™ facility, and send IP- or TDM-originated voice traffic for Global Crossing provides local origination for local corporate-wide location-to-location calling using custom numbers (DDI/DID) through a single IP point of private dial plans without domestic or international long interconnection. This service eliminates traditional time distance charges. Use the same connection for off-net division multiplexing, private line and foreign exchange call completions to the public switched telephone network, service fees by providing a single IP connection alternative which provides IP gateway functionality. Benefit from on- that can support all originating markets services by Global net VoIP based audio conferencing services that eliminate Crossing. Emergency Services in the United States, toll free access charges when conducting audio (E911), are supported. Traditional telephony protocols, conferencing sessions. Managed router services, call such as CAS T1 and PRI, are also acceptable interfaces detail records (CDRs), network-based dial plan that provide a unique way to support distant regions and management, and performance tracking are available. simplify migration concerns . GLOBAL CROSSING VOIP OUTBOUND™ GLOBAL CROSSING VOIP TOLL FREE™ Global Crossing accepts enterprise outbound IP voice Global Crossing accepts originating TDM based Toll Free traffic for national long distance and international long traffic from the public switched telephone network covered distance calling to more than 240 countries worldwide. under the North American dialing plan, converts it to IP for The IP voice traffic is transported across Global Crossing’s transport across Global Crossing’s private VoIP platform private VoIP platform for completion via the local public for IP completion to your locations within the U.S. and switched telephone network. Full call detail records are Canada. Enhanced routing capabilities, SMS emergency provided and Global Crossing-provisioned and managed routing and termination overflow are a few of the toll-free router services are available. service features available.
- 2. FEATURES UCOMMAND® MULTIPLE ACCESS METHODS Instant 24 hour access to an online account management Global Crossing’s IP VPN Service™, Dedicated Internet portal and tools via Global Crossing uCommand®. Report Access, or third-party public Internet access for those troubles, obtain invoices, request new services, view applications or locations that do not require Private IP reports, manage network based dial plans, and interact network connectivity. Traditional TDM dedicated access with customer service. connections can be handled on certain VoIP services. SERVICE AVAILABILITY SIGNALING OPTIONS SIP signaling is supported on a global basis, (H.323 also OUTBOUND available in Europe upon request). G.711 and G.729a, National and international long distance calling in Canada, G.729ab, with cRTP can be provided as well as, T.38 for Denmark, Finland, France, Germany, Ireland, Italy, facsimile, RFC2833 supporting DTMF tones, and a-law to Netherlands, Norway, Sweden, United Kingdom, and the µ law conversion. United States. International only calling can be provided in Argentina, Australia, Austria, Belgium, Brazil, Chile, Czech SIP REFER Republic, Greece, Hong Kong, Hungary, Mexico, Poland, This feature allows companies to blind transfer an Singapore, Slovakia, Spain, and Switzerland. Special incoming call to another telephone number within their arrangements can also be made for service in Peru. network without operator intervention. This provides a more cost-effective solution to customers as network DIRECT INWARD DIAL, (DDI / DID) resources can be freed up to process other calls. It is Numbers from Argentina, Austria, Belgium, Brazil, China- available with the Global Crossing suite of VoIP products. Hong Kong, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Mexico, Netherlands, VOIP READY ACCESS® Norway, Peru, Poland, Singapore, Slovakia, Spain, Provides an IP connection to reliable, cost-efficient, on- Sweden, Switzerland, UK, and the U.S. are available. demand audio conferencing services. VoIP Ready- Access® provides a convenient way to combine the value TOLL FREE of an on-demand audio conferencing service with the cost Toll free calling covered under the North American dial savings of VoIP in a converged IP environment plan is supported for call completions to North American locations. VOIP COMMUNITY PEERING Benefit from the ability to obtain free VoIP-to-VoIP calling Help - Before, During, and After the install when terminating calls to other Global Crossing VoIP users. Global Crossing VoIP Outbound and VoIP On-Net Plus subscribers can place outbound calls to Global PROFESSIONAL SERVICES – VOIP CONSULTING Crossing VoIP Local Service users both intra-company Voice over IP provides benefits including flexibility, and inter-company, without per minute usage charges. additional functionality, and lower cost of ownership. However, the migration to VoIP can be complex and NETWORK SECURITY challenging. To simplify the transition, Global Crossing Global Crossing’s private MPLS-based IP VPN service, offers VoIP Consulting services. This program provides Session Border Controller VoIP architecture, secure VoIP customers scheduled access to “state of- the-art” VoIP interconnection points and separate network access Interoperability facilities, one-on-one interaction with routers for both private and public IP traffic provide an experienced VoIP Engineers, and knowledge to better unsurpassed secure environment for VoIP calling while refine advanced VoIP based applications. stopping hackers, denial of service attacks and more. MANAGED VOIP SERVICES QUALITY AND RELIABILITY Simplify your implementation with router installation, Jitter, packet loss and latency are measured providing management, monitoring and maintenance. Managed customers minimal to no-post dial delay, industry-leading VoIP Services include support of a VoIP-enabled router, completion rates, and answer ratios. TDM voice-to-IP conversion, and the administration of a customer-defined dial plan for on-net calling applications PROACTIVE NETWORK MONITORING Global Crossing adheres to a rigorous proactive network APPLICATIONS PERFORMANCE MANAGEMENT: management routine that includes daily trunk usage VOIP INTEGRITY reports, customer low-usage verification, excessive hold Application Performance Management: VoIP Integrity time investigations, and many other activities that ensure Through an alliance with industry leader, Fluke Networks, our VoIP network is prepared to meet customer’s needs. Global Crossing’s VoIP Integrity service, an option of our Applications Performance Management suite, provides INTEROPERABILITY per-site VoIP pre-assessment and offers detailed visibility No-risk” testing process to ensure equipment and network into ongoing performance with per-call Mean Opinion interoperability for a non-disruptive migration path to VoIP Score (MOS) metrics, latency measurements, packet loss Services. and jitter © 2010 Global Crossing Holdings Ltd. Global Crossing and the 7 Cable Design are registered trademarks of Global Crossing Holdings Ltd. in the United States and other countries. Some services are subject to geographic availability. Other restrictions may apply. 5-1019