Global-i Client Presentation

Client Presentation

Global-i Consulting & Contracting
Services

Solution Areas: Full-Lifecycle and Implementation
Solutions for Converged Communications and IT Clients

May, 2009

Global-i©
Value Driven Solutions Delivered

Consulting ▪ Contracting ▪ Technology

Agenda
• Introductions
• Global-i Capabilities
• Client Identification of Needs
– Client Business Review
– Client Requirements
– Engagement Scope
– Contract Commitment
– Delivery Timeline
• Proposed Services
– Objectives
– Service Strategy
– Services
• Solutions
• Structure
• Deliverables

• Why Choose Us
• Implementation Plan
– Methodology
– Implementation Schedule
• Pricing, (Placeholder)
• Q&A
• Next Steps
Global-i© Copyright © 2008 Global-i, Inc. www.globaliconsulting.com

Introductions

• Global-i Team for Client Account
– Dave Roy
• Account Leader, droy@globaliconsulting.com
– Bill Hieatt
• Solutions & Delivery Leader – bhieatt@globaliconsulting.com
– Practice Management Team for Converged
Communications and IT, including
• Dave Roy, droy@globaliconsulting.com
– Global-i Delivery Associates: Consultants and
Contractors at Client Sites and Remotes (Virtual
Office)
• As Resourced

Global-i Capabilities


Corporate Profile
• Incorporated 2006
• Headquartered in Northern Virginia in the U.S. with
Nationwide/Global Presence
• Corporate Structure
– Business Model
• Full-Lifecycle, Product Development, Service Management, Go-to-Market,
Program/Project Management, Thought-Leadership and Implementation
Consulting and Contracting Services across the Technology space
– Organization Structure
• Company Management at the Headquarters, Associates (Account Leaders &
Solution Leaders, Practice Leaders, Delivery Leaders, others)
geographically dispersed, Delivery Consultants at Client locations and
Delivery Centers, Back-office support geographically dispersed
– Delivery Model
• Contracting Services Delivered at Client Sites and Consulting Services
Delivered as Turnkey Services from our Delivery Centers
• Fortune 5000 and Global 10,000 Clients
• Markets Served in the US, Europe, Asia


What We Do
Using our services we help clients around the world:
• Evaluate new markets, technologies and systems
• Create prototypes, pilots and Proof-of-Concepts
• Develop and launch new products and services
• Market Expansion of new and existing services
• Reposition and Sustain existing offerings
• Implement new/major upgrades of systems and
Infrastructure
• Improve operational excellence from existing services
and systems
• Create the best-of-breed customers and partners


Our Expertise
"Critical-Value-Relationships" with the world's leading Converged
Communications/IT
companies. Many strengths that distinguishes Global-i in the Converged
Communications & IT marketplace:
• Extensive Converged Communications & IT industry expertise
• Services offered in:
– Lifecycle, Strategy, Development, Engineering, Go-to-Market, Program/Project
Management and Technology Services Consulting
– Product/Infrastructure/Systems Implementation and Service Deployment services
• Solutions offered to:
– OEMs, Service Providers/Carriers, Enterprise, Verticals, Government
• Capabilities in Project-based Contracting and Delivery Center-based
Consulting
• Focus on Project Leadership and Project Turnaround
• History of Business and Technology Innovation and Service Expertise
• Targeted, End-to-End and Evolving service offerings
• Commitment to the Long-term development of our customers, employees
and partners
• Proven and determined leadership team


Industry Focus
• Communications Hardware/Infrastructure (Telephony, Data, Video,
UC and Apps)
• Wireline (IP-based and TDM-based Telecommunications)
• Wireless (3G and 4G Wireless, FMC)
• Devices (Smart Devices, Soft Clients, IP Desktops)
• Managed Service Providers (MSPs)/Systems Integrators
• IT/Software/OSS/BSS/Protocols/APIs
• Networking/Servers/Desktops/Devices/Platforms/Tools
• Cable MSOs
• Satellite
• Internet Service Providers
• Content Providers/E-Commerce
• Media/Entertainment
• SAAS (Software as a Service), CAAS (Communications as a
Service)
• Developer Programs, Fusion Programs, Alliances
• Semi-Conductors, Chip sets, Boards, Open Source

Solution Expertise
• Carrier and Service Provider Solutions
– Wireline/IP/Broadband
– Wireless and Satellite
– Cable MSOs
– ISPs
– Managed Service Providers
– Hosted Service Providers
• Manufacturer & Developer Solutions
– OEMs
– ODMs
– ISVs
• Enterprise, Government and Vertical Market Clients
– Large Enterprise
– Vertical Markets (Financial/Insurance/Banking, Education, Healthcare,
Hospitality, Manufacturing, Energy, Transportation/Logistics, Services)
– Federal/State/Local Governments


Our Services
• Global-i LifecycleDrive™
– Full-Lifecycle Services based Contracting and Consulting Service
– Next Generation & Enhancement Products & Services Lifecycle
Management

• Global-i ProductDevelopment™
– Product Development, Management and Marketing Services based
Contracting and Consulting Service
– Product Strategy, Product Planning, Requirements and Roadmapping,
Partnerships, Product Development, Product Launch

• Global-i ReStrat™
– Assessments and Proof-of-Concept (POC) Services
– Evaluation, Strategy and Ideation Services for Next-Generation Products
– Assessment, Pilot and Trial Services for Systems Integration POCs

Our Services
• Global-i GTM™
– Full-Go-To-Market Services based Contracting and Consulting Service
– New Products and Services Launch Planning/Execution to Customer
Acquisitions to Partner Development to Pre-Sales

• Global-i PMO™
– Program and Project Management based PMO Services
– Global-i Contractors Embed in the Client PMO Teams using Client Tools
– Global-i Turnkey Consultants create the PMO as an External Team from
our Delivery Centers, using Global-i Tools and PMO Methodologies™

• Global-i D2IS™
– Implementation and Deployment Services
– Service Deployment/Market Expansion for Carrier-based Service
Deployments
– Infrastructure Implementation and Systems Integration for MSPs and SIs


Our Services
• Global-i LEAPS™
– Lab, Engineering And Partner Services, Technology Partnerships

• Global-i IntelScape™
– Intelligence and Thought-Leadership-based Services
– Research and Strategy

• Global-i ExpertConsultant™
– Project-based Contracting Service,
– Global-i Consultants provide Project Leadership and Project
Turnarounds

• Global-i D2OS™
– Outsourced/Managed Services, Including one or more Global-i Services

Identification of Needs


Client Identification of Needs
Client Business Review
• TBD


Solutions Review
• TBD


Client Requirements
• Global-i can meet and support Consulting and
Contracting Requirements under several key areas
within the Client Solutions Portfolio and ongoing
initiatives:
– Client Activities
• TBD
– Tied to Product Development, Management and Marketing
Activities
• Infrastructure
– Enterprise-side
– Carrier-side
• 3rd Party Applications and Platforms
• Devices and End-points
• Managed Services – Network, Security, Monitoring, etc.

Client Requirements
– Tied to Product Development Activities
• All Cross-functional Activities including:
– Product Strategy, Product Business Cases, Thought
Leadership
– Architecture, Design, Core Teaming, JADs
– Product and Requirements Planning/Management
– Vendor/Partner Evaluation and Management
– Program/Project Management, Project Turnarounds,
Project Leadership
– Engineering Services - Lab Testing/Field Trials
– Marketing Services
– Network Services – Market Expansion
– IT Services – including all ITO Services, OSS/BSS, etc.
activities


Client Requirements
– Tied to Go-to-Market Activities
• Launch Planning and Execution
– Service plans
– Feature/Packages
– Pricing
– Promotions
– Channel components
• Thought Leadership
• Collateral Development
• Customer Acquisitions
• Partner Program/Alliances
• Training
• Field Marketing
• Pre-Sales Consulting


Client Requirements
– Tied to Service Deployment, Infrastructure Implementation and
Systems Integration Activities
• Perform the full range of pre-sales consulting and
deployment activities
– Assessments, Readiness
– Proof-of-Concepts
– Solution Strategy
– Investment (TCO) Justification
– Solution Requirements
– Solution Architecture and Design
– Product Positioning, Demo, Configuration, Quote,
Proposal, Post-sale
– Deployment and Implementation
– Program and Project Management


Scope, Commitment, Timeline
Engagement Scope
• Number of Solutions, Number of Markets, Number of Resources, etc

Contract Commitment
• Contract Engagements
– 12 Months, Ongoing, Billed Hour Resources, Fixed-fee Projects

Delivery Timeline
• Delivery Timelines meeting Quarterly Objectives
• Deliverables - Resource Planning, Resource Acquisition, Resource
Deployment, Delivery, Delivery Management


Proposed Services


Client Proposed Services
Services


Client Proposed Solutions
Solutions


Why Global-i


Why Global-i
Benefits of our Proposed Services
• Strategic Partnering for Domain-based Consulting and Contracting Solutions
• Boost to Client’s Product Development, Go-To-Market, Channel, Market
Expansion and Implementation Activities
• Client’s Strategic Resource Acquisition, Retention, Alignment Resulting in:
– Significant annual savings
– Meeting Speed-to-Market Metrics
– Flexible Structure
Competitive Advantages
• Strong Industry Expertise in
– OEM, Service Provider, Enterprise and Government Convergence Solutions
Portfolio
– Overall Convergence Infrastructure, Networks, Platforms, Applications & Services
Landscape
• Quick Resource Acquisition and Deployment
• Immediate Revenue Generation Service
– with a window of extension of current and evolving Global-i Services

Why Global-i
Team Qualifications
• Strong understanding
– of end-to-end communications customers business cycle
• Business Strategy
• Product Development
• Service Deployment
• Service Delivery
• Company Operations
• Partner Ecosystem
• Business Continuity and Sustenance
– of Communications Customers Convergence needs and Competition
• Global-i Methodologies™ based services and solutions
– Full-Lifecycle
– Implementation
– Next-generation Services


Why Global-i
Benefits of our Proposed Services (Success Stories)

• Sprint-Nextel
– Enterprise and Service Provider Solutions over Voice, Data, Mobility and Collaboration
• T-Mobile/T-Systems
– Across Voice, Data and Mobility Services
• Nextel
– Enterprise and Service Provider Solutions over Voice, Data, Mobility and Collaboration
• Motorola
– Handsets, 2G/3G/4G Infrastructure, WLAN, FMC
• NEC
– SMB/Enterprise/Vertical/Government Customer Implementations over NEAX Solutions
• BT Global Services
– Fortune 500 Implementations over Cisco Converged Communications Solutions
• XO Communications
– Managed PBX Services over Avaya Solutions, Hosted PBX Services, SIP Trunking
• Time Warner Cable
– Voice Services integrated with Cisco Solutions, WAN/MAN, Hosting Services
• Primus Telecommunications
– Managed PBX Services over Toshiba Solutions, Hosted PBX Services, IP Centrex Services


Implementation Plan


Implementation Plan (Sample)
Methodology
Methodology
Phases Methodology Processes

Client Initiative, Client Business Processes, Client
1. Analyze Offerings, Client Customers, Client Requirements
2. Design Consulting and Outsourced Solution
3. Setup Resource Planning
Resource Acquisition
4. Deploy Resource Management
Delivery Management
Performance Management
Resource Alignment
5. Goal
Planning Set Subsequent Objectives, Targets and Budgets


Implementation Plan (Sample)
Implementation Schedule

Schedule

Timeframe Milestones
Week 1 (Upon
Contract Signing and
Retainer Paid) Project Kick-off and Resource Allocation

Week 2 -4 Detailed Design and Planning
Acquisition Phase - Start Resourcing

Week 5 Delivery Phase – Start Delivering


Pricing, Terms and Contract
Framework


Pricing & Payment Terms
• TBD


Q&A
• Be Candid


Next Steps
• Business Goals Assessment
• Scope and Requirements Capture
• Solution Agreement
• Proposal Presentation
• Contract Development
• Contract Execution
• Solution Kick-Off


Thank you

Global-i, Inc.

1-888-931-1117
info@globaliconsulting.com
www.globaliconsulting.com


Global-i Client Presentation

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