Google AdWords a Google analytics - ONLINEKLUB
- Analytics & Conversions for SEEMEA




                                                                        Conversions

                                        Analytics




2   Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Analytics & Conversions for SEEMEA




3   Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Introduction -
4   Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Analytics & Conversions : Our solutions




                            •        Web Analytics (GA/CT)

                        •           Mobile Analytics (GA/CT)

                                •         App Analytics (GA)                  We Provide many
                                                                              Analytics Tools,
                                •         Youtube Analytics
                                                                               to suit almost
                                      •      G+ Analytics
                                                                                 all needs.




5   Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- How it works -
6   Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Conversion Tracking vs Google Analytics




              Google Analytics                                          Conversion Tracking


       - A dedicated UI / AdWords                                             - Within Adwords
          - Attribution : last click                                    - Attribution : last AW click
                                                                           - Cookie LT : 30 days
           - Cookie LT : 6 months
                                                                            - LT is configurable
             - LT is configurable
                                                                        - Conversion is reported at
       - Conversion is reported at
                                                                              Date of Click
           Date of Conversion
                                                                             - AdWords Only
              - Multi Channel
                                                                            - Search Funnels
         - Ecommerce integration
                                                                         - CO/eCPC integration*



7   Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Setting up CT and GA




         Homepage                        T-shirt                        My Cart     Payment   Confirmation


                                                                                       $       Thank you




         Homepage                       T-shirt                         My Cart     Payment   Confirmation


                                                                                       $       Thank you




    •      Conversion Tracking : 1 Tag on Confirmation page
    •      Google Analytics : 1 common code on all Site pages




8   Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Dropping Cookies




                   Campaign                                    Homepage            T-shirt      Confirmation


                                                                                                  Thank you




                              1 Cookie

                   Campaign                                    Homepage            T-shirt      Confirmation


                                                                                                  Thank you




                                                         4 Cookies           Edit Cookie     Edit Cookie




    •      Conversion Tracking : 1 Google/Doubleclick Cookie (30 days)
    •      Google Analytics : 4 First party Cookies (1year, 30min,Session, 180 days)




9   Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Reporting conversions




                                                                                   Confirmation
          Campaign              Confirmation

                                                                                   Thank you
                                  Thank you



                                                                                    Cookie
           Cookie




    •      Conversion Tracking : Date of Click
    •      Google Analytics : Date of Conversion




10 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Google Analytics -
11 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Customer insights easily accessible and measurable




             WHO?             Audience Reports                         WHAT? Content Reports




         HOW? Traffic Sources Reports                                  WHAT VALUE? Goals &
                                                                         Ecommerce Reports




                   http://




12 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Insights are portrayed through a common set of dimensions and metrics




                              Dimensions                                      Metrics
                    Dimensions describe attributes                     A metric is a measurement



                               Visitor city or region                       Number of visits


                             Referring traffic source                      Number of visitors


                                     Browser type                              Page views


                                 Operating System                              Time on site




13 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Dimensions are characteristics of your visitors and their visits




We collect over 80 dimensions automatically :



                                 Geography & Language


                                        Traffic Source


                     Browser Technology & Page Load Time


                                    Pages & Navigation


                          Internal Site Search (if activated)


                            Goal completions (if activated)




14 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Each dimension is automatically organized neatly into relevant segments




     United States                        Brazil                       Canada          France       Geo


          Google                       Facebook                        Direct        NYTimes.com   Traffic


         Chrome                          Firefox                 Internet Explorer      Safari        Bro


           Home                           Sales                        Shoes           Clothing        Pa




15 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Every segment is automatically measured against all relevant metrics




     United States                        Brazil                       Canada    France




16 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Every segment is automatically measured against all relevant metrics




This is what makes a basic report.

        Country                                               Visits   Pages/Visit   Visit Duration   Bounce Rate

     United States                                            5,000       1.4          00:01:00         20.00%


           Brazil                                             3,000       2.1          00:02:00         30.00%


          Canada                                              1,000       3.2          00:03:00         40.00%


          France                                               500        4.1          00:04:00         50.00%




17 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Every segment is automatically measured against all relevant metrics




Measure Engagement or Conversions/Transactions
                                                                       Goal Conversion     Ecommerce       Ecommerce
        Country                                     Goal Completions
                                                                             Rate        Conversion Rate    Revenue


     United States                                             500          4%                6%            $5,000


           Brazil                                              300          3%                1%             $500


          Canada                                               100          5%                3%            $2,000


          France                                                50          2%                2%            $1,000




18 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Going further with Secondary Dimensions




        Country                         Source                Visits   Pages/Visit   Visit Duration   Bounce Rate

    United States                       Google                4,500       1.4          00:01:00         20.00%


           Brazil                        Direct               2,500       2.1          00:02:00         30.00%


         Canada                      Facebook                 1,000       3.2          00:03:00         40.00%


          France                         Direct                500        4.1          00:04:00         50.00%


    United States                 NYTimes.com                  500        1.4          00:01:00         20.00%


           Brazil                       Google                 500        2.1          00:02:00         30.00%




19 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Going further with Advanced Segments




                                                                                                                                          Promotional
        USA            &    AdWords                         England        &          Mobile                         France
                                                                                                                                     &   Landing Page




                               Played             Subscribed to                         Visited from          Followed call-         Downloaded
       Social Source   &       Video        &      Newsletter                           Email Link      &     to-action Link   &     Whitepaper




                                                                      Subscribed to            Visited from         Followed call-
                       Social Source    &    Played Video    &         Newsletter      &       Email Link     &     to-action Link




20 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- How it works -
21 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- One snippet of code for Tremendous amount of Data




22 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- But not everything …




23 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Sometimes you need to tell GA what to measure




                                        e.g. Cross-Domain Tracking & Multiple
                                  e.g. Custom Variables
                                                      Tracker
                                  e.g. Virtual Pageviews




                                                    e.g. Event Tracking
                               e.g. Ecommerce Tracking




24 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Which allows to track almost everything on your site




                                                                                            Outbound Links
                                                                                            (virtual pageviews)

       Page Category
       (custom variables)


      Interactive                                                                              Form Submission
     Objects: Flash,
                                                                                               (virtual pageviews)
       Ajax, etc
        (event tracking)


 User-Provided Data
                                                                                                   Site-Search
    (custom variables)


           Dynamic Page                                                                   Ecommerce
             Content
             (event tracking)
                                                                       Key Functions
                                                                       (event tracking)


25 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- And also track where your visitors are coming from.




 yoursite.com

                                                                                              Is only automatic if AdWords
                                                                               $               is linked. Otherwise requires
                                                                                                             manual tagging.
    Direct                       Referral               Organic Search   Google Advertising


                                           Yoursite.com




                                                                                                 Visits from these sources
                                      @                                                             will get categorized as
                                                                                              referral traffic if not tagged.
   Display                        Email                        Social        Affiliate



26 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Reporting -
27 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Google Analytics Reports




             Visitors                                  Content (Pages)              Advertising




             Social                                      Conversions                  Mobile




28 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- GA Data Collection




                                                                                                 Mobile SDK
      Advertising                              Social (new)                                      (iOS, Android)




                         Visitors

                                                                                   Conversions




                                           Content (Pages)




29 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Innovation -
30 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Innovation at scale




                Growth                                        Latency               Launches




31 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
Innovation : Realtime




                                                                                      “All I do is stare at the
                                                                                        screen. It’s totally
                                                                                     mesmerizing. I can’t stop
                                                                                     watching from morning
                                                                                              to night!”




                                                                                      “I love watching Real-Time
                                                                                   stats… seeing visitors popup all
                                                                                             over the map”



                                                                                     “Real-time stats+
                                                                                     @mailchimp A/B
                                                                                   testing + beer = fun”




32 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Innovation : Social




                                                                                      “Big move from Google
                                                                                     Analytics: Capturing The
                                                                                    Value Of Social Media Using
                                                                                        Google Analytics.”



                                                                                     “Finally diving into Google
                                                                                    Social Analytics. I think I am
                                                                                               in love.”



                                                                                    “GA is a main source of
                                                                                    data when it comes to
                                                                                    measuring social media
                                                                                       for my clients.”




33 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Innovation : Attribution Modeling




                                                                                         “Loving the GA Attribution
                                                                                           Modeling Tool!! Loads
                                                                                           of analysis to do here –
                                                                                               exciting times!”



                                                                                        “Arguably the most flexible
                                                                                         attribution modeling tool
                                                                                               on the market.



                                                                                         You are very clever
                                                                                        people. Multi-channel
                                                                                         funnel analysis is a
                                                                                              winner.”




34 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Innovation : GA remarketing




                                                                                            “Huge announcement for
                                                                                           Google! #Remarketing is now
                                                                                                 much easier!.”



                                                                                           “Music to my ears: a simpler
                                                                                             way to re-connect with
                                                                                                     users!”



                                                                                       “Display Remarketing with
                                                                                     Google got a lot easier by using
                                                                                      GA tags for your Remarketing
                                                                                               campaigns.”




35 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Innovation : Google Tag Manager




                                                                                                 “This is freakin awesome.
                                                                                                   Google Tag Manager:
                                                                                                   New Google Product.”



                                                                                                    “Big news for Tag
                                                                                                 Management: “Google Tag
                                                                                                  Manager”. #measure”



                                                                                      “Absolutely in awe with Google Tag
                                                                                       Manager. Feels like it’s Christmas
                                                                                       day today. A game changing tool!
                                                                                                  Thank you.”




36 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Innovation : Mobile




                                                                                         “Google Analytics says 35%+
                                                                                              of our site traffic
                                                                                             is mobile. Glad we
                                                                                               are responsive.”



                                                                                          “Really excited about that!
                                                                                           Google Analytics Android
                                                                                          App: Reporting on the Go.”



                                                                                     “Love all the improvements
                                                                                       your team is making on
                                                                                   the product. The kids are lovin’
                                                                                                  it!”




37 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
- Thank You -
38 Google confidential – Analuytics & Conversions – Seemea – Q1 2013

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Google AdWords a Google analytics - ONLINEKLUB

  • 2. - Analytics & Conversions for SEEMEA Conversions Analytics 2 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 3. - Analytics & Conversions for SEEMEA 3 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 4. - Introduction - 4 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 5. - Analytics & Conversions : Our solutions • Web Analytics (GA/CT) • Mobile Analytics (GA/CT) • App Analytics (GA) We Provide many Analytics Tools, • Youtube Analytics to suit almost • G+ Analytics all needs. 5 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 6. - How it works - 6 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 7. - Conversion Tracking vs Google Analytics Google Analytics Conversion Tracking - A dedicated UI / AdWords - Within Adwords - Attribution : last click - Attribution : last AW click - Cookie LT : 30 days - Cookie LT : 6 months - LT is configurable - LT is configurable - Conversion is reported at - Conversion is reported at Date of Click Date of Conversion - AdWords Only - Multi Channel - Search Funnels - Ecommerce integration - CO/eCPC integration* 7 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 8. - Setting up CT and GA Homepage T-shirt My Cart Payment Confirmation $ Thank you Homepage T-shirt My Cart Payment Confirmation $ Thank you • Conversion Tracking : 1 Tag on Confirmation page • Google Analytics : 1 common code on all Site pages 8 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 9. - Dropping Cookies Campaign Homepage T-shirt Confirmation Thank you 1 Cookie Campaign Homepage T-shirt Confirmation Thank you 4 Cookies Edit Cookie Edit Cookie • Conversion Tracking : 1 Google/Doubleclick Cookie (30 days) • Google Analytics : 4 First party Cookies (1year, 30min,Session, 180 days) 9 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 10. - Reporting conversions Confirmation Campaign Confirmation Thank you Thank you Cookie Cookie • Conversion Tracking : Date of Click • Google Analytics : Date of Conversion 10 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 11. - Google Analytics - 11 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 12. - Customer insights easily accessible and measurable WHO? Audience Reports WHAT? Content Reports HOW? Traffic Sources Reports WHAT VALUE? Goals & Ecommerce Reports http:// 12 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 13. - Insights are portrayed through a common set of dimensions and metrics Dimensions Metrics Dimensions describe attributes A metric is a measurement Visitor city or region Number of visits Referring traffic source Number of visitors Browser type Page views Operating System Time on site 13 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 14. - Dimensions are characteristics of your visitors and their visits We collect over 80 dimensions automatically : Geography & Language Traffic Source Browser Technology & Page Load Time Pages & Navigation Internal Site Search (if activated) Goal completions (if activated) 14 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 15. - Each dimension is automatically organized neatly into relevant segments United States Brazil Canada France Geo Google Facebook Direct NYTimes.com Traffic Chrome Firefox Internet Explorer Safari Bro Home Sales Shoes Clothing Pa 15 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 16. - Every segment is automatically measured against all relevant metrics United States Brazil Canada France 16 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 17. - Every segment is automatically measured against all relevant metrics This is what makes a basic report. Country Visits Pages/Visit Visit Duration Bounce Rate United States 5,000 1.4 00:01:00 20.00% Brazil 3,000 2.1 00:02:00 30.00% Canada 1,000 3.2 00:03:00 40.00% France 500 4.1 00:04:00 50.00% 17 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 18. - Every segment is automatically measured against all relevant metrics Measure Engagement or Conversions/Transactions Goal Conversion Ecommerce Ecommerce Country Goal Completions Rate Conversion Rate Revenue United States 500 4% 6% $5,000 Brazil 300 3% 1% $500 Canada 100 5% 3% $2,000 France 50 2% 2% $1,000 18 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 19. - Going further with Secondary Dimensions Country Source Visits Pages/Visit Visit Duration Bounce Rate United States Google 4,500 1.4 00:01:00 20.00% Brazil Direct 2,500 2.1 00:02:00 30.00% Canada Facebook 1,000 3.2 00:03:00 40.00% France Direct 500 4.1 00:04:00 50.00% United States NYTimes.com 500 1.4 00:01:00 20.00% Brazil Google 500 2.1 00:02:00 30.00% 19 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 20. - Going further with Advanced Segments Promotional USA & AdWords England & Mobile France & Landing Page Played Subscribed to Visited from Followed call- Downloaded Social Source & Video & Newsletter Email Link & to-action Link & Whitepaper Subscribed to Visited from Followed call- Social Source & Played Video & Newsletter & Email Link & to-action Link 20 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 21. - How it works - 21 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 22. - One snippet of code for Tremendous amount of Data 22 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 23. - But not everything … 23 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 24. - Sometimes you need to tell GA what to measure e.g. Cross-Domain Tracking & Multiple e.g. Custom Variables Tracker e.g. Virtual Pageviews e.g. Event Tracking e.g. Ecommerce Tracking 24 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 25. - Which allows to track almost everything on your site Outbound Links (virtual pageviews) Page Category (custom variables) Interactive Form Submission Objects: Flash, (virtual pageviews) Ajax, etc (event tracking) User-Provided Data Site-Search (custom variables) Dynamic Page Ecommerce Content (event tracking) Key Functions (event tracking) 25 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 26. - And also track where your visitors are coming from. yoursite.com Is only automatic if AdWords $ is linked. Otherwise requires manual tagging. Direct Referral Organic Search Google Advertising Yoursite.com Visits from these sources @ will get categorized as referral traffic if not tagged. Display Email Social Affiliate 26 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 27. - Reporting - 27 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 28. - Google Analytics Reports Visitors Content (Pages) Advertising Social Conversions Mobile 28 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 29. - GA Data Collection Mobile SDK Advertising Social (new) (iOS, Android) Visitors Conversions Content (Pages) 29 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 30. - Innovation - 30 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 31. - Innovation at scale Growth Latency Launches 31 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 32. Innovation : Realtime “All I do is stare at the screen. It’s totally mesmerizing. I can’t stop watching from morning to night!” “I love watching Real-Time stats… seeing visitors popup all over the map” “Real-time stats+ @mailchimp A/B testing + beer = fun” 32 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 33. - Innovation : Social “Big move from Google Analytics: Capturing The Value Of Social Media Using Google Analytics.” “Finally diving into Google Social Analytics. I think I am in love.” “GA is a main source of data when it comes to measuring social media for my clients.” 33 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 34. - Innovation : Attribution Modeling “Loving the GA Attribution Modeling Tool!! Loads of analysis to do here – exciting times!” “Arguably the most flexible attribution modeling tool on the market. You are very clever people. Multi-channel funnel analysis is a winner.” 34 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 35. - Innovation : GA remarketing “Huge announcement for Google! #Remarketing is now much easier!.” “Music to my ears: a simpler way to re-connect with users!” “Display Remarketing with Google got a lot easier by using GA tags for your Remarketing campaigns.” 35 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 36. - Innovation : Google Tag Manager “This is freakin awesome. Google Tag Manager: New Google Product.” “Big news for Tag Management: “Google Tag Manager”. #measure” “Absolutely in awe with Google Tag Manager. Feels like it’s Christmas day today. A game changing tool! Thank you.” 36 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 37. - Innovation : Mobile “Google Analytics says 35%+ of our site traffic is mobile. Glad we are responsive.” “Really excited about that! Google Analytics Android App: Reporting on the Go.” “Love all the improvements your team is making on the product. The kids are lovin’ it!” 37 Google confidential – Analuytics & Conversions – Seemea – Q1 2013
  • 38. - Thank You - 38 Google confidential – Analuytics & Conversions – Seemea – Q1 2013