Healthcare IT testing | QualiTest
Download as PPTX, PDF1 like511 views
Qualitest is the world's second largest pure play testing company, focused on QA and testing solutions, including managed testing and risk-based testing approaches. The document discusses challenges faced by the healthcare IT industry, such as regulations and system interoperability, and emphasizes the importance of automation and using subject matter experts (SMEs) as testers. It also includes specific case studies from Rady Children's Hospital and other healthcare providers demonstrating successful implementation of automated testing in EHR systems.
Healthcare IT testing | QualiTest
- 2. Introductions 2 Jill Reichert Technology Program Manager Tom Parnon Healthcare Business Developer
- 3. About QualiTest QA and testing is all that we do! World’s 2nd largest pure play Testing Company Over 2,700 testing professionals world wide Business Assurance QA & Testing Focus Results Based Testing (RBT) Contractual guarantees for quality improvement & cost reduction Managed Testing Solutions (MTS) Long term, SLA-based testing outsourcing Industry & Technology Expert 3 Global Service Delivery Model Onshore, Near-Shore, Offshore and Crowd Testing
- 4. Rady Children’s Hospital San Diego | California’s largest children’s hospital | 442 beds | Region’s only Pediatric Trauma Center | Provide care for over 90% of the children in our community (San Diego, Imperial and southern Riverside counties) • 220,000 outpatient visits • 18,782 inpatient admissions • 84,918 ED visits • 54,149 Urgent Care visits • 709 trauma cases • 19,982 surgeries
- 5. Agenda | Healthcare IT industry challenges | Regulations | Multiple Systems | Business assurance solutions | Risk mitigation | Automation | SMEs as testers | Rady Children's Hospital Story | Q&A 5
- 6. Healthcare IT industry challenges Regulations 6 Affordable Care Act Meaningful Use ICD-10
- 7. Healthcare IT industry challenges Multiple Systems | Clinical and Administrative Systems Must Operate Together | M&A Often Leads to a Variety of IT Systems | EHRs, Ancillary Systems, Revenue Content Management Systems | The Challenge of Interoperability Testing | Multiple Vendors | Finger Pointing 7
- 8. Business Assurance Risk Mitigation | Risk Based Testing Approach | System Level Testing | End to End Testing | Revenue Impact Testing 8
- 9. Business Assurance Automation | Automated Testing Offers Key benefits | More Complete Testing | Less Labor Required | Frees Business Analysts to Plan Future Services | More Accurate Testing- Less Chance for Human Error | More Cost Effective | Consider ROI Before Automating 9
- 10. Business Assurance SMEs as Testers | Many organization use Business Analysts and other system users as testers | Deep understanding of the business logic and process | High degree of hands-on experience with the system BUT | SME’s Are Not the Best Testers | They Are Too Knowledgeable- Myopic | They Have More Important Things To Do | They Are Not Trained in Software Testing | They Do Not Have Test Automation Abilities QualiTest trains former system users as testers and offers independent testing services that leverages the value and avoids the drawbacks of SMEs as testers. 10
- 11. JC Lincoln | Epic EHR System | Internal test team existed, yet no Test Automation capabilities. | Created Automation for Multiple Epic Workflows | Atomic processes: - Register patient - Schedule patient - Standard office visit | Cross departments business flows: - ER -> Discharge - ER (Emergency room) -> IP (Inpatient) -> OP (OutPatient) -> Discharge - IP -> OP -> Discharge Etc. 11
- 12. Large Healthcare Provider Southeast US | Cerner EHR System | No In-house Test Automation Resources | Created Automation for Multiple Cerner Workflows | Registration | Emergency Department | Physician Fee Schedule | Care Management 12
- 13. Rady Children's Hospital Story 13 | Epic EHR System | Internal test team existed, yet no Test Automation capabilities. | Created Automation for Multiple Epic Workflows | Atomic processes: - Register patient - Admit patient - Beaker and Radiant orders | Cross department business flows to support bi-monthly SU: - Most common, high volume and high risk workflows
- 14. Q&A 14